Industry group, 4853
Taxi and Limousine Service
117,670 people work in this industry in the US, at mean pay of $78,720 a year (BLS, May 2025). What follows is how much of their working time the best AI models could finish, when, and in which jobs and tasks. Estimates.
of the paid hours. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.
a year: 71 million hours at what they cost. Not a forecast of savings.
- 36%
- 14%
- 50%
of the paid hours are within reach now in tasks people already bring to Claude. Another 23% is within reach in tasks not yet seen there.
Across the US: 30% within reach now and 36% by the end of 2028, on the long-run pace at four in five. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.
Share of the paid hours within reach, now to 2030
Change assumptionsHide assumptionsLong-run pace, four in five
What each choice means: , , , , . Every pace starts from .
What handing the work over would take
For the 71,260 people in jobs so far, 61% of the industry's people; the others are in the totals above and join this split as the review reaches their jobs. Shares of their working time within reach now, at the pace and reliability chosen above. Estimates. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.
about 36 million hours a year. The material can be handed to a model and the result handed back.
about 18 million hours a year. The model has to be connected to the system the work lives in.
about 22 million hours a year. Short enough by length. This site leaves conversation with people, so it is not in the totals.
What their work is made of
- 32%
- 13%
- 16%
- 6%
- 33%
Each task's time split among five kinds of doing, judged one task at a time; only documents and systems can count as within reach.
What changes for the people
For the 71,260 people in jobs reviewed task by task so far, by the end of 2028 on the long-run pace at four in five: the shares of their working time, from each job page's own map, weighted by how many people here do that job. It says which parts of the work change, never whether anyone keeps a job. Estimates.
Conversation, in-person and hands-on work.
Desk work within reach in tasks where a mistake costs something or a licensed person signs.
Desk work within reach that is small if wrong, with lighter checks.
What most people here would learn first
How many of them have each skill among the first two things to learn on their job's page. Every state, and the US
- Reviewing work you did not do yourself33,713 (47%)
- The hands-on craft32,667 (46%)
- Judgment where errors are severe30,795 (43%)
- Briefing a model and checking its drafts28,285 (40%)
- Running AI inside the business systems10,310 (14%)
- The conversations5,750 (8%)
- Dealing with people outside the organization1,000 (1%)
How far this has come
With GPT-4, measured in March 2023, 0% of this industry's paid hours were within reach at . With Claude 3.7 Sonnet, measured in February 2025, 2%. With Claude Mythos Preview (early), measured in April 2026, 20%. Today's estimate: 31%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
Robots and the physical work
Anthropic rates 57% of the working time of the people in this industry as physical work. For 53% of the working time, a robot has been shown doing most of the task somewhere: 6% in a purpose-built cell, 14% in a structured facility, 32% in any setting. 1.32 of 3.
- Not physical 43%
- No robot shown 4%
- In a purpose-built cell 6%
- In a structured facility 14%
- In any setting 32%
Anthropic's rating, not this site's estimate: Claude Opus 5, searching the web, rated each physical O*NET task by the kind of setting in which a robot it could cite (deployed, sold or demonstrated) does most of the task, weighted by its own estimate of each task's share of the time (What work can robots do?, September 30, 2026, data CC BY 4.0; every job ranked). A robot shown somewhere is not a robot in your building: cost, setup and safety decide that. The share within reach on this page still counts no body work. Weighted by the people in each occupation; each job's page names the robot behind each rated task.
Where the hours are
Jobs by hours within reach now. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index. The 24 largest jobs hold 95% of the people.
| People | Pay here | |||
|---|---|---|---|---|
| Taxi Drivers | 40,610 | 20% | 17 million | $42K |
| Shuttle Drivers and Chauffeurs | 25,960 | 13% | 7.2 million | $43K |
| Software Developers | 6,650 | 48% | 6.7 million | $176K |
| Dispatchers, Except Police, Fire, and Ambulance | 4,310 | 73% | 6.5 million | $39K |
| Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel | 3,370 | 59% | 4.1 million | $102K |
| General and Operations Managers | 3,430 | 45% | 3.2 million | $124K |
| Customer Service Representatives | 2,330 | 64% | 3.1 million | $39K |
| Data Scientists | 2,000 | 71% | 2.9 million | $172K |
| Project Management Specialists | 2,410 | 58% | 2.9 million | $173K |
| Market Research Analysts and Marketing Specialists | 2,400 | 50% | 2.5 million | $139K |
| Office Clerks, General | 1,770 | 56% | 2.1 million | $40K |
| Computer and Information Systems Managers | 1,550 | 45% | 1.5 million | $228K |
People: BLS counts for this industry, May 2025. Pay here: the median paid for the job in this industry, else its mean, else the national median. 38 smaller jobs (5,500 people) count in every total but are not listed. Task data covers 95% of the industry's people; the rest are in BLS "all other" groups with no task list, or in counts BLS does not publish.
The tasks with the most hours within reach by the end of 2028
Across the whole industry, on the chosen pace and reliability.
- Complete accident reports when necessary.Taxi Drivers13 million hours100% of the task within reach
- Notify dispatchers or company mechanics of vehicle problems.Taxi Drivers2.7 million hours100% of the task within reach
- Prepare daily work and run schedules.Dispatchers, Except Police, Fire, and Ambulance2.6 million hours100% of the task within reach
- Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design.Software Developers2.2 million hours80% of the task within reach
- Complete accident reports when necessary.Shuttle Drivers and Chauffeurs1.9 million hours100% of the task within reach
- Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance.Software Developers1.9 million hours100% of the task within reach
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.Taxi Drivers1.6 million hours100% of the task within reach
- Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.Market Research Analysts and Marketing Specialists1.5 million hours100% of the task within reach
- Develop sales presentations or proposals to explain service specifications.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel1.4 million hours100% of the task within reach
- Arrange to pick up particular customers or groups on a regular schedule.Shuttle Drivers and Chauffeurs1.4 million hours40% of the task within reach
Scan a typical company in this industry
The industry's largest jobs, in the proportions BLS counts across the whole industry, at the pay it pays, run through the company scan. A starting point before you have a roster, or a benchmark for the one you have. Or choose the whole industry: every occupation BLS publishes for it with task data, at its nationwide headcount, the sector report ($249 for the full report, or included in Pro).
Next to this industry
Within reach now and by the end of 2028, long-run pace, four in five. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.
- School and Employee Bus Transportation216,510 people13% now, 13% by 2028
- Other Transit and Ground Passenger Transportation111,560 people22% now, 23% by 2028
- Urban Transit Systems47,340 people16% now, 18% by 2028
- Charter Bus Industry24,070 people16% now, 17% by 2028
- Interurban and Rural Bus Transportation15,360 people17% now, 18% by 2028
How it is built: BLS counts the people in each job in this industry; each job's tasks and their lengths give its share within reach at a date; the industry's share is those shares weighted by people. Value is pay times 1.43 for benefits and payroll costs. Seen in Claude use splits today's share by whether Anthropic saw people bring each task to Claude in 2025; other AI tools are not counted. How it works
Questions about this industry
- How much of the work in Taxi and Limousine Service is within reach of AI now?
- An estimated 31% of the paid hours in Taxi and Limousine Service are within reach of AI models now and 36% by the end of 2028, on METR's long-run pace at four in five (35% to 36% across the three paces the site shows). Within reach means a model could finish work that long at that reliability. It is not a forecast of jobs lost or of savings.
- Which jobs in Taxi and Limousine Service carry the most hours within reach?
- By hours within reach now (projected from METR's April 2026 measurement and Epoch's November 2026 index): Taxi Drivers (40,610 people, 20% of their time, about 17 million hours a year); Shuttle Drivers and Chauffeurs (25,960 people, 13% of their time, about 7.2 million hours a year); and Software Developers (6,650 people, 48% of their time, about 6.7 million hours a year).
- Which tasks in Taxi and Limousine Service carry the most hours within reach by the end of 2028?
- Complete accident reports when necessary (Taxi Drivers, about 13 million hours a year); Notify dispatchers or company mechanics of vehicle problems (Taxi Drivers, about 2.7 million hours a year); and Prepare daily work and run schedules (Dispatchers, Except Police, Fire, and Ambulance, about 2.6 million hours a year).
- What would people working in Taxi and Limousine Service learn first?
- Among the 71,260 people in jobs reviewed task by task, the skills most often among the first two things to learn on their job's page are reviewing work you did not do yourself (33,713 people); the hands-on craft (32,667 people); and judgment where errors are severe (30,795 people). By the end of 2028 on the long-run pace at four in five, about 55% of their working time stays with people, 35% becomes checking a model's work and 9% can be handed over with lighter checks. It says which parts of the work change, never whether anyone keeps a job.
- How is this estimated?
- BLS counts the people in each occupation in Taxi and Limousine Service (May 2025); each occupation's share of working time within reach comes from its O*NET tasks, each with an estimated length checked against GDPval, and METR's measurements of how long a task the best AI models can finish, carried forward to the date from the latest, Claude Mythos Preview (early) in April 2026. The industry's share is those shares weighted by people. Task data covers 95% of its people, and 61% are in occupations reviewed task by task. Data checked November 10, 2026.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.