Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Sell services to individuals or businesses. May describe options or resolve client problems.
1,256,010 people do this job in the US. $69,990 a year.
of the working time. Estimate.
- 88%
- 11%
- 1%
Anthropic's data does not cover this job.
On the chosen pace and reliability. Estimate.
Share of the working time within reach, now to 2030
What each choice means: , , , , . Every pace starts from .
At this date and pace, models finish tasks up to 4.4 h long four times in five.
How far this has come
With GPT-4, measured in March 2023, 0% of this job's working time was within reach at . With Claude 3.7 Sonnet, measured in February 2025, 3%. With Claude Mythos Preview (early), measured in April 2026, 60%. Today's estimate: 69%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
The tasks
Sorted by . 15 tasks from .
| Task | Kind | |||
|---|---|---|---|---|
| Develop sales presentations or proposals to explain service specifications.Done more than monthly by most who do it. AI observed on this task. | 21% | 2.5 h50 min to 6.7 h | 46%Half by Oct 2026 | |
| Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.Done daily by most who do it. AI observed on this task. | 15% | 1.3 h25 min to 3.3 h | 77%Half by now | |
| Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.Done more than yearly by most who do it. AI observed on this task. | 12% | 1.7 h25 min to 3.3 h | 65%Half by now | |
| Consult with clients after sales or contract signings to resolve problems and provide ongoing support.Done daily by most who do it. AI observed on this task. | 8% | 38 min13 min to 2.5 h | Stays with people | |
| Contact prospective or existing customers to discuss how services can meet their needs.Done daily by most who do it. AI observed on this task. | 7% | 25 min13 min to 1.3 h | 100%Half by now | |
| Monitor market conditions, innovations, and competitors' services, prices, and sales.Done more than monthly by most who do it. AI observed on this task. | 7% | 50 min25 min to 3.3 h | 89%Half by now | |
| Quote prices, credit terms, contract terms, or fulfillment dates for services.Done more than monthly by most who do it. | 6% | 25 min8 min to 1.3 h | 97%Half by now | |
| Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.Done daily by most who do it. | 5% | 25 min13 min to 50 min | 100%Half by now | |
| Maintain customer records using automated systems.Done daily by most who do it. AI observed on this task. | 4% | 13 min4 min to 25 min | 100%Half by now | |
| Answer customers' questions about services, prices, availability, or credit terms.Done several times a day by most who do it. AI observed on this task. | 4% | 13 min4 min to 38 min | 99%Half by now | |
| Negotiate prices or terms of sales or service agreements.Done more than weekly by most who do it. AI observed on this task. | 3% | 50 min25 min to 3.3 h | Stays with people | |
| Compute and compare costs of services.Done more than weekly by most who do it. | 3% | 38 min13 min to 1.7 h | 95%Half by now |
Within reach, per task: the share of the task's time whose instances are short enough for a model to finish at the chosen date, pace and reliability. Half by: the date half of that time comes within reach.
Jobs that share skills with this one
From O*NET's related occupations. Within reach now and by the end of 2028, long-run pace, four in five.
- Customer Service Representatives67% now, 67% by 2028
- Telemarketers99% now, 100% by 2028
- Sales Managers35% now, 45% by 2028
- Advertising Sales Agents54% now, 86% by 2028
- Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products47% now, 60% by 2028
- Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products44% now, 52% by 2028
Where this job works
The industry groups that employ the most of it (BLS, May 2025).
Where the most of these jobs are
The metro areas with the most people in it (BLS, May 2025).