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Loan Interviewers and Clerks

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

164,790 people do this job in the US. $50,020 a year.

now
82%

of the working time. Estimate.

Kinds of work
  • 83%
  • 17%
  • 0%
20%

Measured, from Anthropic's usage data (2025). Counts help on part of a task.

Half the desk work within reach
Already

On the chosen pace and reliability. Estimate.

Share of the working time within reach, now to 2030

0%25%50%75%100%2027202820292030NowDesk work: 83% of the time
Chosen to Ceiling: the share
DateNow
NowEnd of 2030

What each choice means: , , , , . Every pace starts from .

At this date and pace, models finish tasks up to 4.4 h long four times in five.

How far this has come

With GPT-4, measured in March 2023, 0% of this job's working time was within reach at . With Claude 3.7 Sonnet, measured in February 2025, 5%. With Claude Mythos Preview (early), measured in April 2026, 81%. Today's estimate: 82%.

0%25%50%75%100%2023202420252026GPT-4, March 2023: 0% within reachGPT-4 Turbo (Nov 2023), November 2023: 0% within reachGPT-4o, May 2024: 0% within reachClaude 3.5 Sonnet (June 2024), June 2024: 0% within reacho1-preview, September 2024: 0% within reachClaude 3.5 Sonnet (Oct 2024), October 2024: 0% within reacho1, December 2024: 1% within reachClaude 3.7 Sonnet, February 2025: 5% within reacho3, April 2025: 30% within reachGPT-5, August 2025: 40% within reachGemini 3 Pro, November 2025: 56% within reachClaude Opus 4.5, November 2025: 56% within reachGPT-5.2, December 2025: 63% within reachClaude Opus 4.6, February 2026: 65% within reachClaude Mythos Preview (early), April 2026: 81% within reachToday (estimate), September 2026: 82% within reach
Each step is a new best model measured by METR, four in five; the dashed end is today's estimate. Point at a dot for the model.

A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.

The tasks

Sorted by . 18 tasks from .

TaskKind
Interview loan applicants to obtain personal and financial data and to assist in completing applications.Done daily by most who do it. AI observed on this task.13%38 min17 min to 1.3 hStays with people
Verify and examine information and accuracy of loan application and closing documents.Done daily by most who do it. 9%33 min17 min to 1.3 h100%Half by now
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.Done daily by most who do it. 8%21 min8 min to 50 min100%Half by now
Schedule and conduct closings of mortgage transactions.Done more than monthly by most who do it. 8%1.3 h38 min to 2.5 h97%Half by now
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.Done daily by most who do it. 7%38 min17 min to 1.3 h100%Half by now
Check value of customer collateral to be held as loan security.Done daily by most who do it. 7%25 min13 min to 1.1 h100%Half by now
Record applications for loan and credit, loan information, and disbursements of funds, using computers.Done daily by most who do it. 7%17 min8 min to 38 min100%Half by now
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.Done daily by most who do it. AI observed on this task.6%42 min25 min to 1.3 h100%Half by now
Submit loan applications with recommendation for underwriting approval.Done daily by most who do it. 6%25 min13 min to 50 min100%Half by now
Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.Done daily by most who do it. 6%25 min13 min to 1.3 h100%Half by now
Answer questions and advise customers regarding loans and transactions.Done daily by most who do it. 5%13 min4 min to 25 min100%Half by now
Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.Done more than weekly by most who do it. 4%21 min8 min to 38 min100%Half by now

Within reach, per task: the share of the task's time whose instances are short enough for a model to finish at the chosen date, pace and reliability. Half by: the date half of that time comes within reach.

Jobs that share skills with this one

From O*NET's related occupations. Within reach now and by the end of 2028, long-run pace, four in five.

Where this job works

The industry groups that employ the most of it (BLS, May 2025).

Where the most of these jobs are

The metro areas with the most people in it (BLS, May 2025).