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Loan Officers

Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, loan underwriters, and payday loan officers.

274,330 people do this job in the US. $76,690 a year.

now
77%

of the working time. Estimate.

Kinds of work
  • 84%
  • 16%
  • 0%
19%

Measured, from Anthropic's usage data (2025). Counts help on part of a task.

Half the desk work within reach
Already

On the chosen pace and reliability. Estimate.

Share of the working time within reach, now to 2030

0%25%50%75%100%2027202820292030NowDesk work: 84% of the time
Chosen to Ceiling: the share
DateNow
NowEnd of 2030

What each choice means: , , , , . Every pace starts from .

At this date and pace, models finish tasks up to 4.4 h long four times in five.

How far this has come

With GPT-4, measured in March 2023, 0% of this job's working time was within reach at . With Claude 3.7 Sonnet, measured in February 2025, 2%. With Claude Mythos Preview (early), measured in April 2026, 72%. Today's estimate: 77%.

0%25%50%75%2023202420252026GPT-4, March 2023: 0% within reachGPT-4 Turbo (Nov 2023), November 2023: 0% within reachGPT-4o, May 2024: 0% within reachClaude 3.5 Sonnet (June 2024), June 2024: 0% within reacho1-preview, September 2024: 0% within reachClaude 3.5 Sonnet (Oct 2024), October 2024: 0% within reacho1, December 2024: 0% within reachClaude 3.7 Sonnet, February 2025: 2% within reacho3, April 2025: 15% within reachGPT-5, August 2025: 22% within reachGemini 3 Pro, November 2025: 34% within reachClaude Opus 4.5, November 2025: 34% within reachGPT-5.2, December 2025: 41% within reachClaude Opus 4.6, February 2026: 43% within reachClaude Mythos Preview (early), April 2026: 72% within reachToday (estimate), September 2026: 77% within reach
Each step is a new best model measured by METR, four in five; the dashed end is today's estimate. Point at a dot for the model.

A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.

The tasks

Sorted by . 30 tasks from .

TaskKind
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.Done daily by most who do it. 15%1.3 h25 min to 2.5 h87%Half by now
Work with clients to identify their financial goals and to find ways of reaching those goals.Done more than weekly by most who do it. 7%50 min25 min to 1.7 h99%Half by now
Meet with applicants to obtain information for loan applications and to answer questions about the process.Done daily by most who do it. 7%38 min17 min to 1.3 hStays with people
Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.Done more than weekly by most who do it. 5%38 min17 min to 1.7 h98%Half by now
Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.Done daily by most who do it. AI observed on this task.5%25 min13 min to 50 min100%Half by now
Stay abreast of new types of loans and other financial services and products to better meet customers' needs.Done more than monthly by most who do it. 5%50 min25 min to 2.5 h95%Half by now
Analyze potential loan markets and develop referral networks to locate prospects for loans.Done more than weekly by most who do it. AI observed on this task.5%1.7 h50 min to 4.2 h82%Half by now
Supervise loan personnel.Done daily by most who do it.5%50 min25 min to 2.5 hStays with people
Review accounts to determine write-offs for collection agencies.4%1.3 h25 min to 2.5 h87%Half by now
Set credit policies, credit lines, procedures and standards in conjunction with senior managers.Done more than yearly by most who do it.4%5 h1.7 h to 2.1 work days15%Half by Jun 2027
Review and update credit and loan files.Done daily by most who do it. 4%21 min8 min to 42 min100%Half by now
Market bank products to individuals and firms, promoting bank services that may meet customers' needs.Done daily by most who do it. AI observed on this task.3%50 min25 min to 2.5 h95%Half by now

Within reach, per task: the share of the task's time whose instances are short enough for a model to finish at the chosen date, pace and reliability. Half by: the date half of that time comes within reach.

Jobs that share skills with this one

From O*NET's related occupations. Within reach now and by the end of 2028, long-run pace, four in five.

Where this job works

The industry groups that employ the most of it (BLS, May 2025).

Where the most of these jobs are

The metro areas with the most people in it (BLS, May 2025).