Metro area, New York
Albany-Schenectady-Troy, NY
449,410 people work in this area, at mean pay of $71,830 a year (BLS, May 2025), in every industry. What follows is how much of their working time the best AI models could finish, when, and in which jobs and tasks. Estimates.
of the paid hours. Estimate.
a year: 208 million hours at what they cost. Not a forecast of savings.
- 41%
- 18%
- 41%
of the paid hours are within reach now in tasks people already bring to Claude. Another 18% is within reach in tasks not yet seen there.
Across the US: 22% within reach now and 37% by the end of 2028, on the long-run pace at four in five.
Share of the paid hours within reach, now to 2030
What each choice means: , , , , . Every pace starts from .
How far this has come
With GPT-4, measured in March 2023, 0% of this area's paid hours were within reach at . With Claude 3.7 Sonnet, measured in February 2025, 2%. With Claude Mythos Preview (early), measured in April 2026, 20%. Today's estimate: 23%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
Where the hours are
Jobs by hours within reach now. The 40 largest jobs hold 46% of the people.
| People | Pay here | |||
|---|---|---|---|---|
| Customer Service Representatives | 8,290 | 64% | 11 million | $45K |
| Office Clerks, General | 6,860 | 54% | 7.7 million | $46K |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | 7,690 | 43% | 6.8 million | $49K |
| Bookkeeping, Accounting, and Auditing Clerks | 4,170 | 78% | 6.7 million | $54K |
| Registered Nurses | 10,230 | 28% | 5.9 million | $100K |
| Retail Salespersons | 11,930 | 19% | 4.8 million | $35K |
| General and Operations Managers | 8,890 | 23% | 4.2 million | $111K |
| Executive Secretaries and Executive Administrative Assistants | 3,400 | 47% | 3.4 million | $75K |
| Cashiers | 8,570 | 19% | 3.3 million | $34K |
| Stockers and Order Fillers | 8,240 | 19% | 3.3 million | $38K |
| Receptionists and Information Clerks | 2,650 | 59% | 3.2 million | $40K |
| First-Line Supervisors of Office and Administrative Support Workers | 4,050 | 35% | 2.9 million | $73K |
People: BLS counts for this area, May 2025. Pay here: the median paid for the job in this area, else its mean, else the national median. 558 smaller jobs (235,270 people) count in every total but are not listed. Task data covers 98% of the area's people; the rest are in BLS "all other" groups with no task list, or in counts BLS does not publish.
The tasks with the most hours within reach by the end of 2028
Across the whole area, on the chosen pace and reliability.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.Customer Service Representatives1.9 million hours100% of the task within reach
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Customer Service Representatives1.7 million hours100% of the task within reach
- Compute, record, and proofread data and other information, such as records or reports.Office Clerks, General1.7 million hours100% of the task within reach
- Perform administrative or managerial functions, such as taking responsibility for a unit's staff, budget, planning, or long-range goals.Registered Nurses1.7 million hours60% of the task within reach
- Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.Secretaries and Administrative Assistants, Except Legal, Medical, and Executive1.7 million hours53% of the task within reach
- Use computers for various applications, such as database management or word processing.Secretaries and Administrative Assistants, Except Legal, Medical, and Executive1.5 million hours100% of the task within reach
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Retail Salespersons1.4 million hours50% of the task within reach
- Operate computers programmed with accounting software to record, store, and analyze information.Bookkeeping, Accounting, and Auditing Clerks1.4 million hours100% of the task within reach
- Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.Management Analysts1.3 million hours76% of the task within reach
- Check to ensure that appropriate changes were made to resolve customers' problems.Customer Service Representatives1.3 million hours80% of the task within reach
Other areas in New York
Within reach now and by the end of 2028, long-run pace, four in five.
- New York-Newark-Jersey City, NY-NJ9,492,000 people22% now, 38% by 2028
- Buffalo-Cheektowaga, NY534,550 people23% now, 36% by 2028
- Rochester, NY494,280 people23% now, 37% by 2028
- Syracuse, NY300,130 people23% now, 36% by 2028
- Kiryas Joel-Poughkeepsie-Newburgh, NY268,970 people22% now, 33% by 2028
- Southwest New York nonmetropolitan area177,340 people21% now, 32% by 2028
- Central East New York nonmetropolitan area159,160 people21% now, 31% by 2028
- Capital/Northern New York nonmetropolitan area139,340 people22% now, 31% by 2028
How it is built: BLS counts the people in each job in this area; each job's tasks and their lengths give its share within reach at a date; the area's share is those shares weighted by people. Value is pay times 1.43 for benefits and payroll costs. Seen in Claude use splits today's share by whether Anthropic saw people bring each task to Claude in 2025; other AI tools are not counted. How it works