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STRATUSWORKFORCE SCAN
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Ushers, Lobby Attendants, and Ticket Takers

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

121,770 people do this job in the US. $32,910 a year.

now
3%

of the working time. Estimate.

Kinds of work
  • 6%
  • 0%
  • 94%
0%

Measured, from Anthropic's usage data (2025). Counts help on part of a task.

Half the desk work within reach
Already

On the chosen pace and reliability. Estimate.

Share of the working time within reach, now to 2030

0%25%50%75%100%2027202820292030NowDesk work: 6% of the time
Chosen to Ceiling: the share
DateNow
NowEnd of 2030

What each choice means: , , , , . Every pace starts from .

At this date and pace, models finish tasks up to 4.4 h long four times in five.

How far this has come

With GPT-4, measured in March 2023, 0% of this job's working time was within reach at . With Claude 3.7 Sonnet, measured in February 2025, 0%. With Claude Mythos Preview (early), measured in April 2026, 2%. Today's estimate: 3%.

0%5%10%2023202420252026GPT-4, March 2023: 0% within reachGPT-4 Turbo (Nov 2023), November 2023: 0% within reachGPT-4o, May 2024: 0% within reachClaude 3.5 Sonnet (June 2024), June 2024: 0% within reacho1-preview, September 2024: 0% within reachClaude 3.5 Sonnet (Oct 2024), October 2024: 0% within reacho1, December 2024: 0% within reachClaude 3.7 Sonnet, February 2025: 0% within reacho3, April 2025: 0% within reachGPT-5, August 2025: 0% within reachGemini 3 Pro, November 2025: 0% within reachClaude Opus 4.5, November 2025: 0% within reachGPT-5.2, December 2025: 1% within reachClaude Opus 4.6, February 2026: 1% within reachClaude Mythos Preview (early), April 2026: 2% within reachToday (estimate), September 2026: 3% within reach
Each step is a new best model measured by METR, four in five; the dashed end is today's estimate. Point at a dot for the model.

A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.

The tasks

Sorted by . 23 tasks from .

TaskKind
Clean facilities.Done hourly or more by most who do it. 30%50 min17 min to 2.5 hStays with people
Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.Done hourly or more by most who do it.19%38 min13 min to 1.7 hStays with people
Lead tours and answer visitors' questions about the exhibits.Done several times a day by most who do it.9%50 min25 min to 2.1 hStays with people
Manage inventory or sale of artist merchandise.Done hourly or more by most who do it.8%50 min25 min to 3.3 hStays with people
Schedule or manage staff, such as volunteer usher corps.Done daily by most who do it.6%1.7 h25 min to 5 h51%Half by now
Maintain order and ensure adherence to safety rules.Done daily by most who do it. 5%13 min4 min to 38 minStays with people
Count and record number of tickets collected.Done daily by most who do it.3%13 min4 min to 38 minStays with people
Manage informational kiosks or displays of event signs or posters.Done more than weekly by most who do it.3%25 min8 min to 1.7 hStays with people
Refuse admittance to undesirable persons or persons without tickets or passes.Done more than yearly by most who do it. 2%7 min2 min to 25 minStays with people
Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.Done daily by most who do it. 2%4 min2 min to 13 minStays with people
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.Done hourly or more by most who do it. 2%3 min1 min to 8 minStays with people
Greet patrons attending entertainment events.Done hourly or more by most who do it. 2%3 min1 min to 7 minStays with people

Within reach, per task: the share of the task's time whose instances are short enough for a model to finish at the chosen date, pace and reliability. Half by: the date half of that time comes within reach.

Jobs that share skills with this one

From O*NET's related occupations. Within reach now and by the end of 2028, long-run pace, four in five.

Where this job works

The industry groups that employ the most of it (BLS, May 2025).

Where the most of these jobs are

The metro areas with the most people in it (BLS, May 2025).