Passenger Attendants
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
27,110 people do this job in the US. $37,720 a year.
of the working time. Estimate.
- 5%
- 0%
- 95%
Measured, from Anthropic's usage data (2025). Counts help on part of a task.
On the chosen pace and reliability. Estimate.
Share of the working time within reach, now to 2030
What each choice means: , , , , . Every pace starts from .
At this date and pace, models finish tasks up to 4.4 h long four times in five.
How far this has come
With GPT-4, measured in March 2023, 0% of this job's working time was within reach at . With Claude 3.7 Sonnet, measured in February 2025, 4%. With Claude Mythos Preview (early), measured in April 2026, 5%. Today's estimate: 5%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
The tasks
Sorted by . 12 tasks from .
| Task | Kind | |||
|---|---|---|---|---|
| Perform equipment safety checks prior to departure.Done daily by most who do it. | 15% | 13 min4 min to 25 min | Stays with people | |
| Determine or facilitate seating arrangements.Done daily by most who do it. | 15% | 8 min3 min to 25 min | Stays with people | |
| Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.Done several times a day by most who do it. | 12% | 13 min4 min to 33 min | Stays with people | |
| Explain and demonstrate safety procedures and safety equipment use.Done daily by most who do it. | 12% | 13 min4 min to 25 min | Stays with people | |
| Greet passengers boarding transportation equipment and announce routes and stops.Done daily by most who do it. | 11% | 8 min2 min to 17 min | Stays with people | |
| Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.Done daily by most who do it. | 9% | 4 min2 min to 13 min | Stays with people | |
| Provide boarding assistance to elderly, sick, or injured people.Done daily by most who do it. | 7% | 8 min3 min to 25 min | Stays with people | |
| Respond to passengers' questions, requests, or complaints.Done daily by most who do it. | 7% | 4 min2 min to 17 min | Stays with people | |
| Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.Done daily by most who do it. AI observed on this task. | 5% | 4 min2 min to 13 min | 100%Half by now | |
| Open and close doors for passengers.Done daily by most who do it. | 3% | 2 min1 min to 4 min | Stays with people | |
| Signal transportation operators to stop or to proceed.Done daily by most who do it. | 2% | 2 min1 min to 4 min | Stays with people | |
| Adjust window shades or seat cushions at the request of passengers.Done daily by most who do it. | 0.6% | 2 min1 min to 4 min | Stays with people |
Within reach, per task: the share of the task's time whose instances are short enough for a model to finish at the chosen date, pace and reliability. Half by: the date half of that time comes within reach.
Jobs that share skills with this one
From O*NET's related occupations. Within reach now and by the end of 2028, long-run pace, four in five.
- Flight Attendants4% now, 4% by 2028
- Baggage Porters and Bellhops8% now, 8% by 2028
- Reservation and Transportation Ticket Agents and Travel Clerks74% now, 74% by 2028
- Bus Drivers, Transit and Intercity11% now, 11% by 2028
- Shuttle Drivers and Chauffeurs28% now, 28% by 2028
- First-Line Supervisors of Passenger Attendants37% now, 54% by 2028
Where this job works
The industry groups that employ the most of it (BLS, May 2025).
Where the most of these jobs are
The metro areas with the most people in it (BLS, May 2025).