CareCloud, Inc. (CCLD)

Healthcare billing and software, 90% offshore. Read November 8, 2026 from the annual report for the period ending December 31, 2025, filed March 12, 2026. Ranked 7 of the 145 Healthcare companies read so far, by the share within reach now.

CareCloud states about 3,650 full-time employees, about 3,300 of them in offshore offices, 72% in service and client delivery read at business support services, 12% in research and development read at software publishers, and the general and administrative balance at management of companies.

The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.

What follows from the reading

Share of working time within reach of AI, on the long-run pace at four in five: 53% now, 61% at the end of 2027, 63% at the end of 2028, 64% at the end of 2030. By the patterns, the work is about 64% desk work, 28% people work and 8% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 36% of the working time stays with people (conversation, in-person and hands-on work), 47% becomes checking a model's work and 15% could be handed over with lighter checks, from the industries' own figures, not the company's roles.

Headcount

3,650 employees as of December 31, 2025 (stated). About 3,300 of 3,650 employees work in the Offshore Offices in Pakistan, Azad Jammu and Kashmir and Sri Lanka, and more than 300 health industry experts onshore, so about 10% in the U.S., derived from the filing's counts.

The filing: “Including the employees of our subsidiaries, as of December 31, 2025, the Company employed approximately 3,650 people worldwide on a full-time basis.”

The workforce as industry patterns

What the filing says about the workforce: About 3,650 full-time employees, 72% in service and client delivery, 12% in research and development, 1% in sales and marketing and the balance general and administrative; about 3,300 in the Offshore Offices at labor costs the filing puts at about 17% of comparable U.S. employees; a small number of part-time employees.

Companies read with the same leading pattern

Other companies whose largest staffing pattern is also Business Support Services, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.

• Concentrix Corporation (CNXC, 455,000 employees)54% now, 62% by 2028
• Genpact Limited (G, 146,500 employees)52% now, 66% by 2028
• TaskUs, Inc. (TASK, 65,500 employees)55% now, 60% by 2028
• ExlService Holdings, Inc. (EXLS, 65,000 employees)52% now, 65% by 2028
• Conduent Incorporated (CNDT, 51,000 employees)55% now, 60% by 2028
• TTEC Holdings, Inc. (TTEC, 51,000 employees)55% now, 60% by 2028
• Maximus, Inc. (MMS, 37,200 employees)55% now, 60% by 2028
• IBEX Limited (IBEX, 35,000 employees)55% now, 60% by 2028

What the filing says about AI

31 sentences in the filing name AI. The filing names AI in 31 sentences, in its forward-looking statements on its offshore operations and restructuring and in its description of AI-driven revenue cycle and clinical documentation products and their risks.

• “New risks and uncertainties emerge from time to time, and it is not possible for us to predict all of the risks and uncertainties that could have an impact on the forward-looking statements, including without limitation, risks and uncertainties relating to: ● our ability to maintain operations in Pakistan, Azad Jammu and Kashmir, and Sri Lanka (together, the "Offshore Offices") in a manner that...”
• “Hadi Chaudhry as Chief Strategy Officer, all of which are critical to our ongoing operations and growing our business; ● our ability to realize the expected cost savings and benefits from our restructuring activities and structural cost reductions; ● our ability to comply with covenants contained in our credit agreement with our senior secured lender, Provident Bank, and other future debt facil...”
• “Risks Related to our Business ● The continued success of our business model is heavily dependent upon our offshore operations, and any disruption to those operations will adversely affect us. ● Our offshore operations expose us to additional business and financial risks which could adversely affect us and subject us to civil and criminal liability. ● Our proprietary software or service delivery...”
• “Business Overview CareCloud, Inc., (together with its consolidated subsidiaries, "CareCloud," the "Company," "we," "us" and/or "our") is a leading provider of technology-enabled services and generative AI solutions that redefine the healthcare revenue cycle management process.”
• “Our portfolio of proprietary software and business services includes: technology-enabled business solutions that maximize revenue cycle management and create efficiencies through platform agnostic AI-driven applications; cloud-based software that helps providers manage their practice and patient engagement while leveraging analytics to improve provider performance; digital health services to ad...”

Its annual reports, year by year

Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector

• Fiscal 20211median 0
• Fiscal 20221median 0
• Fiscal 202317median 1
• Fiscal 202418median 4
• Fiscal 202531median 10

Headcount by filing year

As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.

Limits of this reading

• The U.S. share is derived from the stated offshore count of about 3,300 and the more than 300 onshore experts, not a stated share.
• The function shares are stated as percentages; the split of the service and client delivery staff between billing support and the software platform is by description (c).

Source: the company's annual report on EDGAR, accession 0001493152-26-009872, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.