Maximus, Inc. (MMS)
Government services, 37,200 employees, 77% in U.S. segments. Read October 2, 2026 from the annual report for the period ending September 30, 2025, filed November 20, 2025. Ranked 1 of the 47 Industrials companies read so far, by the share within reach now.
Within reach now
48%
End of 2028
61%
Employees, annual report
37,200
Leading staffing pattern
Business Support Services
Share of the working time within reach, long-run pace, four times in five
- Now48%
- End of 202758%
- End of 202861%
- End of 203062%
What changes for its people by the end of 2028, by its industries' figures
- Stays with people 39%
- Becomes checking a model's work 43%
- Handed over with lighter checks 16%
The filing counts its employees by segment and its corporate staff (a), so the business support and corporate shares are stated counts.
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 48% now, 58% at the end of 2027, 61% at the end of 2028, 62% at the end of 2030. By the patterns, the work is about 62% desk work, 28% people work and 10% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 39% of the working time stays with people (conversation, in-person and hands-on work), 43% becomes checking a model's work and 16% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
37,200 employees as of September 30, 2025 (stated). 28,600 of 37,200 in the two U.S. segments; the 1,700 corporate employees are not placed by country.
The filing: “As of September 30, 2025, we had approximately 37,200 employees and 9,300 contingent workers, consisting of 15,000 employees in our U.S. Federal Services Segment, 13,600 employees in the U.S. Services Segment, 6,900 employees in the Outside the U.S. Services Segment, and 1,700 corporate administrative employees.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Business Support Services | 95% | The filing counts 15,000 employees in U.S. Federal Services, 13,600 in U.S. Services and 6,900 in Outside the U.S. Services (a), all operating eligibility, enrollment, contact center and clinical assessment programs for governments. |
| Management of Companies and Enterprises | 5% | The filing counts 1,700 corporate administrative employees, a stated corporate count (a), kept under rule 5 because it is counted. |
What the filing says about the workforce: About 37,200 employees and 9,300 contingent workers: 15,000 in U.S. Federal Services, 13,600 in U.S. Services, 6,900 in Outside the U.S. Services and 1,700 corporate administrative employees.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Business Support Services, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- Concentrix Corporation (CNXC, 455,000 employees)45% now, 62% by 2028
- Genpact Limited (G, 146,500 employees)36% now, 64% by 2028
- TaskUs, Inc. (TASK, 65,500 employees)49% now, 61% by 2028
- ExlService Holdings, Inc. (EXLS, 65,000 employees)38% now, 64% by 2028
- Conduent Incorporated (CNDT, 51,000 employees)49% now, 61% by 2028
- TTEC Holdings, Inc. (TTEC, 51,000 employees)48% now, 62% by 2028
What the filing says about AI
29 sentences in the filing name AI. Twenty-nine sentences: machine learning and AI adopted in its clinical capabilities, AI and advanced analytics among its technology services for governments, and risk language.
- “Important factors that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking statements include, among others, the following: a failure to meet performance requirements under our contracts could lead to penalties, liquidated damages, actual damages, adverse settlement agreements, and/or contract termination; our ability to succes...”
- “Our expanded clinical capabilities and scale also benefit from our adoption of sophisticated technology, including machine learning and AI, to improve the health of people and their communities.”
- “AI and Advanced Analytics: Provide data science, analytics, AI and machine learning, robotic process automation and high-performance computing to make informed decisions and solutions.”
- “Data Management: Define data modernization, engineering, operations and retention policies, manage data backups, ensure compliance with privacy regulations while enabling secure and efficient data access and help navigating complex data migrations. 7 Table of Contents We utilize machine learning and AI to build bespoke data models, providing predictive analytics designed to maximize process eff...”
- “Finally, high-performance computing clusters support mission requirements for data mining, scientific modeling, advanced analytics, research, and machine learning.”
Its annual reports, year by year
Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector
- Fiscal 20213median 0
- Fiscal 20223median 0
- Fiscal 20238median 1
- Fiscal 202424median 4
- Fiscal 202529median 10
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-09-30 | 37,200 | 2025-11-20 | 10-K |
| 2024-09-30 | 41,100 | 2024-11-21 | 10-K |
| 2023-09-30 | 39,600 | 2023-11-16 | 10-K |
| 2022-09-30 | 39,500 | 2022-11-22 | 10-K |
| 2021-09-30 | 35,800 | 2021-11-18 | 10-K |
| 2020-09-30 | 34,300 | 2020-11-19 | 10-K |
| 2019-09-30 | 29,600 | 2019-11-26 | 10-K |
| 2018-09-30 | 18,600 | 2018-11-20 | 10-K |
| 2017-09-30 | 20,400 | 2017-11-20 | 10-K |
| 2016-09-30 | 18,800 | 2016-11-21 | 10-K |
| 2015-09-30 | 17,000 | 2015-11-16 | 10-K |
| 2014-09-30 | 13,000 | 2014-11-17 | 10-K |
| 2013-09-30 | 12,000 | 2013-11-19 | 10-K |
| 2012-09-30 | 8,657 | 2012-11-16 | 10-K |
| 2011-09-30 | 7,102 | 2011-11-14 | 10-K |
| 2010-09-30 | 6,834 | 2010-11-19 | 10-K |
| 2009-09-30 | 6,594 | 2009-11-17 | 10-K |
| 2008-09-30 | 6,206 | 2008-12-15 | 10-K |
| 2007-09-30 | 6,120 | 2007-12-13 | 10-K |
| 2006-09-30 | 5,735 | 2006-12-13 | 10-K |
| 2005-09-30 | 5,227 | 2005-12-12 | 10-K |
| 2004-09-30 | 5,151 | 2004-12-10 | 10-K |
| 2003-09-30 | 5,193 | 2003-12-19 | 10-K |
| 2002-09-30 | 5,188 | 2002-12-20 | 10-K |
| 2001-09-30 | 4,825 | 2001-12-21 | 10-K |
| 2000-09-30 | 4,205 | 2000-12-27 | 10-K |
| 1999-09-30 | 3,485 | 1999-12-23 | 10-K |
| 1998-09-30 | 2,800 | 1998-11-23 | 10-K |
| 1997-09-30 | 1,577 | 1997-12-22 | 10-K |
Limits of this reading
- About 9,300 contingent workers are used and left out (rule 8).
- The 1,700 corporate administrative employees are a stated corporate count (rule 6), kept under rule 5 because it is counted; their country is not stated.
Source: the company's annual report on EDGAR, accession 0001032220-25-000053, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
Questions about this company
- How much of Maximus, Inc.'s working time is within reach of AI?
- An estimated 48% now and 61% by the end of 2028, on METR's long-run pace at four in five, from the workforce Maximus, Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does Maximus, Inc. employ?
- 37,200 as of September 30, 2025, as its annual report for the period ending September 30, 2025 states. About 77% in the U.S.
- What kinds of work make up Maximus, Inc.'s workforce?
- Read from its annual report as a blend of 2 industry staffing patterns, the largest Business Support Services; by those patterns the work is about 62% desk work, 28% people work and 10% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does Maximus, Inc.'s annual report say about AI?
- 29 sentences in the filing name AI. Its annual reports for fiscal 2021 to 2025 name it in 3, 3, 8, 24 and 29 sentences, year by year. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 2, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.