TaskUs, Inc. (TASK)
Outsourced operations, 65,500 people, 58% in the Philippines. Read October 2, 2026 from the annual report for the period ending December 31, 2025, filed March 5, 2026. Ranked 2 of the 38 Technology companies read so far, by the share within reach now.
Within reach now
49%
End of 2028
61%
Employees, annual report
65,500
Leading staffing pattern
Business Support Services
Share of the working time within reach, long-run pace, four times in five
- Now49%
- End of 202758%
- End of 202861%
- End of 203062%
What changes for its people by the end of 2028, by its industries' figures
- Stays with people 40%
- Becomes checking a model's work 43%
- Handed over with lighter checks 16%
The filing states one worldwide headcount and the Philippines' share and nothing by kind of work, so the whole workforce takes the business support pattern by description (c).
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 49% now, 58% at the end of 2027, 61% at the end of 2028, 62% at the end of 2030. By the patterns, the work is about 62% desk work, 28% people work and 10% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 40% of the working time stays with people (conversation, in-person and hands-on work), 43% becomes checking a model's work and 16% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
65,500 employees as of December 31, 2025 (stated). The Philippines holds about 38,100 (58%); India and the Rest of World grew by 3,300 and 800 in 2025; no U.S. count.
The filing: “As of December 31, 2025, our worldwide Headcount totaled approximately 65,500 people across 31 sites in 13 countries capable of delivering services in more than 30 languages.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Business Support Services | 100% | Digital Customer Experience (76% of revenue), Trust & Safety and AI Services are outsourced operations delivered by frontline teammates from 31 sites; the filing states nothing by kind of work, so one pattern by description (c). |
What the filing says about the workforce: About 65,500 people across 31 sites in 13 countries; the Philippines 38,100 (58%); headcount grew by about 3,300 in India, 2,600 in the Philippines and 800 in the Rest of World in 2025; voluntary attrition 26.6% among those employed over 180 days; women 47% of the workforce; eNPS 60.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Business Support Services, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- Concentrix Corporation (CNXC, 455,000 employees)45% now, 62% by 2028
- Genpact Limited (G, 146,500 employees)36% now, 64% by 2028
- ExlService Holdings, Inc. (EXLS, 65,000 employees)38% now, 64% by 2028
- Conduent Incorporated (CNDT, 51,000 employees)49% now, 61% by 2028
- TTEC Holdings, Inc. (TTEC, 51,000 employees)48% now, 62% by 2028
- Maximus, Inc. (MMS, 37,200 employees)48% now, 61% by 2028
What the filing says about AI
64 sentences in the filing name AI. Sixty-four sentences: AI Services as one of three service lines (24% of revenue), clients within AI and autonomous vehicles, AI certification tracks for teammates, and the risk that clients' or the company's own adoption of generative and agentic AI, or a failure to incorporate it, could adversely affect the business.
- “Increased adoption and utilization of artificial intelligence ("AI"), including Generative AI and Agentic AI, by our clients or or us, or our failure to appropriately incorporate AI into our operations could adversely affect our business, reputation, or financial results.”
- “By combining specialized human talent and intelligent technology, we solve complex operational challenges for global category leaders within AI, autonomous vehicles, robotics, social media, financial services, healthcare, and beyond.”
- “Our global, omnichannel delivery model is focused on providing our clients with three key services - Digital Customer Experience ("Digital CX"), Trust & Safety and Artificial Intelligence ("AI") Services.”
- “In combination with well-trained human talent, we use data science, process automation and transformation, and generative AI to achieve technology-driven efficiency gains and improved business outcomes.”
- “We aim to bolster our portfolio of highly complementary service capabilities by integrating Agentic AI systems integration capabilities, consultative expertise, process automation, and technology that further expand our value proposition to clients.”
Its annual reports, year by year
Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector
- Fiscal 202132median 0
- Fiscal 202228median 0
- Fiscal 202347median 1
- Fiscal 202454median 4
- Fiscal 202564median 10
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-12-31 | 53,000 | 2026-03-05 | 10-K |
| 2024-12-31 | 59,000 | 2025-03-06 | 10-K |
| 2023-12-31 | 48,200 | 2024-03-08 | 10-K |
| 2022-12-31 | 100,000 | 2023-03-06 | 10-K |
| 2021-12-31 | 40,100 | 2022-03-09 | 10-K |
Limits of this reading
- No U.S. count: the Philippines holds 58% and the rest is given by country only in part.
- The headcount is the filing's 'Headcount', people at its sites, not a full-time equivalent.
Source: the company's annual report on EDGAR, accession 0001829864-26-000012, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
Questions about this company
- How much of TaskUs, Inc.'s working time is within reach of AI?
- An estimated 49% now and 61% by the end of 2028, on METR's long-run pace at four in five, from the workforce TaskUs, Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does TaskUs, Inc. employ?
- 65,500 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states.
- What kinds of work make up TaskUs, Inc.'s workforce?
- Read from its annual report as a blend of 1 industry staffing pattern, the largest Business Support Services; by those patterns the work is about 62% desk work, 28% people work and 10% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does TaskUs, Inc.'s annual report say about AI?
- 64 sentences in the filing name AI. Its annual reports for fiscal 2021 to 2025 name it in 32, 28, 47, 54 and 64 sentences, year by year. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 2, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.