Social and Community Service Managers
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
209,330 people do this job in the US. $80,390 a year.
of the working time. Estimate.
- 84%
- 16%
- 0%
Measured, from Anthropic's usage data (2025). Counts help on part of a task.
On the chosen pace and reliability. Estimate.
Share of the working time within reach, now to 2030
What each choice means: , , , , . Every pace starts from .
At this date and pace, models finish tasks up to 4.4 h long four times in five.
How far this has come
With GPT-4, measured in March 2023, 0% of this job's working time was within reach at . With Claude 3.7 Sonnet, measured in February 2025, 0%. With Claude Mythos Preview (early), measured in April 2026, 15%. Today's estimate: 24%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
The tasks
Sorted by . 16 tasks from .
| Task | Kind | |||
|---|---|---|---|---|
| Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.Done daily by most who do it. | 21% | 5 h1.7 h to 1.7 work days | 17%Half by Apr 2027 | |
| Research and analyze member or community needs to determine program directions and goals.Done more than yearly by most who do it. AI observed on this task. | 16% | 1.3 work days3.3 h to 4.2 work days | 4%Half by Dec 2027 | |
| Direct activities of professional and technical staff members and volunteers.Done daily by most who do it. | 9% | 1.7 h50 min to 3.3 h | Stays with people | |
| Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.Done more than monthly by most who do it. | 8% | 4.2 h1.7 h to 1.6 work days | 24%Half by Feb 2027 | |
| Plan and administer budgets for programs, equipment, and support services.Done more than yearly by most who do it. | 7% | 1 work day2.5 h to 3.1 work days | 5%Half by Oct 2027 | |
| Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.Done daily by most who do it. AI observed on this task. | 7% | 2.5 h1.3 h to 6.7 h | 59%Half by now | |
| Implement and evaluate staff, volunteer, or community training programs.Done more than yearly by most who do it. | 6% | 5 h1.7 h to 2.1 work days | 15%Half by Jun 2027 | |
| Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.Done more than monthly by most who do it. | 5% | 1.3 h25 min to 3.3 h | 77%Half by now | |
| Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.Done more than monthly by most who do it. AI observed on this task. | 5% | 2.5 h50 min to 1 work day | 40%Half by Dec 2026 | |
| Direct fundraising activities and the preparation of public relations materials.Done more than yearly by most who do it. | 4% | 6.7 h1.7 h to 2.5 work days | Stays with people | |
| Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.Done more than weekly by most who do it. | 4% | 2.1 h50 min to 4.2 h | 72%Half by now | |
| Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.Done more than monthly by most who do it. | 3% | 1.7 h25 min to 4.2 h | 57%Half by now |
Within reach, per task: the share of the task's time whose instances are short enough for a model to finish at the chosen date, pace and reliability. Half by: the date half of that time comes within reach.
Jobs that share skills with this one
From O*NET's related occupations. Within reach now and by the end of 2028, long-run pace, four in five.
- Child, Family, and School Social Workers35% now, 52% by 2028
- Rehabilitation Counselors66% now, 79% by 2028
- Community Health Workers48% now, 50% by 2028
- Healthcare Social Workers42% now, 62% by 2028
- Mental Health and Substance Abuse Social Workers21% now, 44% by 2028
- Educational, Guidance, and Career Counselors and Advisors34% now, 44% by 2028
Where this job works
The industry groups that employ the most of it (BLS, May 2025).
- Individual and Family Services60,190 people
- Local Government, excluding Schools and Hospitals22,430 people
- State Government, excluding Schools and Hospitals15,070 people
- Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities14,950 people
- Community Food and Housing, and Emergency and Other Relief Services13,680 people
Where the most of these jobs are
The metro areas with the most people in it (BLS, May 2025).