Industry group, 6241
Individual and Family Services
3,456,820 people work in this industry in the US, at mean pay of $43,400 a year (BLS, May 2025). What follows is how much of their working time the best AI models could finish, when, and in which jobs and tasks. Estimates.
of the paid hours. Estimate.
a year: 1.2 billion hours at what they cost. Not a forecast of savings.
- 23%
- 30%
- 47%
of the paid hours are within reach now in tasks people already bring to Claude. Another 14% is within reach in tasks not yet seen there.
Across the US: 22% within reach now and 37% by the end of 2028, on the long-run pace at four in five.
Share of the paid hours within reach, now to 2030
What each choice means: , , , , . Every pace starts from .
How far this has come
With GPT-4, measured in March 2023, 0% of this industry's paid hours were within reach at . With Claude 3.7 Sonnet, measured in February 2025, 1%. With Claude Mythos Preview (early), measured in April 2026, 15%. Today's estimate: 17%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
Where the hours are
Jobs by hours within reach now. The 40 largest jobs hold 93% of the people.
| People | Pay here | |||
|---|---|---|---|---|
| Personal Care Aides | 1,156,190 | 10% | 231 million | $35K |
| Home Health Aides | 1,156,190 | 7% | 176 million | $35K |
| Social and Human Service Assistants | 128,540 | 44% | 117 million | $46K |
| Child, Family, and School Social Workers | 90,230 | 35% | 66 million | $50K |
| Mental Health Counselors | 40,265 | 65% | 54 million | $58K |
| Substance Abuse and Behavioral Disorder Counselors | 40,265 | 46% | 38 million | $58K |
| Office Clerks, General | 31,930 | 54% | 36 million | $41K |
| Social and Community Service Managers | 60,190 | 24% | 30 million | $77K |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | 29,370 | 43% | 26 million | $44K |
| Rehabilitation Counselors | 15,650 | 66% | 22 million | $45K |
| Bookkeeping, Accounting, and Auditing Clerks | 12,890 | 78% | 21 million | $49K |
| Marriage and Family Therapists | 17,330 | 57% | 21 million | $61K |
People: BLS counts for this industry, May 2025. Pay here: the median paid for the job in this industry, else its mean, else the national median. 236 smaller jobs (223,000 people) count in every total but are not listed. Task data covers 98% of the industry's people; the rest are in BLS "all other" groups with no task list, or in counts BLS does not publish.
The tasks with the most hours within reach by the end of 2028
Across the whole industry, on the chosen pace and reliability.
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.Home Health Aides96 million hours70% of the task within reach
- Provide clients with communication assistance, typing their correspondence or obtaining information for them.Personal Care Aides89 million hours70% of the task within reach
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.Personal Care Aides82 million hours70% of the task within reach
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.Home Health Aides80 million hours20% of the task within reach
- Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.Personal Care Aides33 million hours20% of the task within reach
- Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.Social and Human Service Assistants32 million hours100% of the task within reach
- Assist in locating housing for displaced individuals.Social and Human Service Assistants28 million hours100% of the task within reach
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.Personal Care Aides28 million hours20% of the task within reach
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.Social and Community Service Managers26 million hours100% of the task within reach
- Maintain case history records and prepare reports.Child, Family, and School Social Workers24 million hours100% of the task within reach
Scan a typical company in this industry
The industry's largest jobs, in the proportions BLS counts across the whole industry, at the pay it pays, run through the company scan. A starting point before you have a roster, or a benchmark for the one you have.
Next to this industry
Within reach now and by the end of 2028, long-run pace, four in five.
How it is built: BLS counts the people in each job in this industry; each job's tasks and their lengths give its share within reach at a date; the industry's share is those shares weighted by people. Value is pay times 1.43 for benefits and payroll costs. Seen in Claude use splits today's share by whether Anthropic saw people bring each task to Claude in 2025; other AI tools are not counted. How it works