Industry group, 6242
Community Food and Housing, and Emergency and Other Relief Services
231,040 people work in this industry in the US, at mean pay of $57,480 a year (BLS, May 2025). What follows is how much of their working time the best AI models could finish, when, and in which jobs and tasks. Estimates.
of the paid hours. Estimate.
a year: 135 million hours at what they cost. Not a forecast of savings.
- 50%
- 20%
- 30%
of the paid hours are within reach now in tasks people already bring to Claude. Another 26% is within reach in tasks not yet seen there.
Across the US: 22% within reach now and 37% by the end of 2028, on the long-run pace at four in five.
Share of the paid hours within reach, now to 2030
What each choice means: , , , , . Every pace starts from .
How far this has come
With GPT-4, measured in March 2023, 0% of this industry's paid hours were within reach at . With Claude 3.7 Sonnet, measured in February 2025, 1%. With Claude Mythos Preview (early), measured in April 2026, 26%. Today's estimate: 30%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
Where the hours are
Jobs by hours within reach now. The 40 largest jobs hold 79% of the people.
| People | Pay here | |||
|---|---|---|---|---|
| Social and Human Service Assistants | 36,250 | 44% | 33 million | $44K |
| Child, Family, and School Social Workers | 13,940 | 35% | 10 million | $50K |
| Residential Advisors | 12,080 | 28% | 7 million | $40K |
| Social and Community Service Managers | 13,680 | 24% | 6.7 million | $76K |
| Bookkeeping, Accounting, and Auditing Clerks | 2,980 | 78% | 4.8 million | $51K |
| Office Clerks, General | 3,970 | 54% | 4.5 million | $43K |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | 4,500 | 43% | 4 million | $46K |
| General and Operations Managers | 7,880 | 23% | 3.7 million | $96K |
| Customer Service Representatives | 2,070 | 64% | 2.8 million | $39K |
| Mental Health Counselors | 1,730 | 65% | 2.3 million | $57K |
| Fundraisers | 4,770 | 23% | 2.3 million | $63K |
| Receptionists and Information Clerks | 1,820 | 59% | 2.2 million | $39K |
People: BLS counts for this industry, May 2025. Pay here: the median paid for the job in this industry, else its mean, else the national median. 156 smaller jobs (46,140 people) count in every total but are not listed. Task data covers 94% of the industry's people; the rest are in BLS "all other" groups with no task list, or in counts BLS does not publish.
The tasks with the most hours within reach by the end of 2028
Across the whole industry, on the chosen pace and reliability.
- Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.Social and Human Service Assistants9.1 million hours100% of the task within reach
- Assist in locating housing for displaced individuals.Social and Human Service Assistants7.9 million hours100% of the task within reach
- Develop and implement behavioral management and care plans for clients.Social and Human Service Assistants6.8 million hours100% of the task within reach
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.Social and Community Service Managers5.9 million hours100% of the task within reach
- Keep records or prepare reports for owner or management concerning visits with clients.Social and Human Service Assistants4.3 million hours100% of the task within reach
- Research and analyze member or community needs to determine program directions and goals.Social and Community Service Managers4.2 million hours94% of the task within reach
- Maintain case history records and prepare reports.Child, Family, and School Social Workers3.7 million hours100% of the task within reach
- Provide information or refer individuals to public or private agencies or community services for assistance.Social and Human Service Assistants2.9 million hours100% of the task within reach
- Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided.Child, Family, and School Social Workers2.8 million hours100% of the task within reach
- Submit reports and review reports or problems with superior.Social and Human Service Assistants2.5 million hours100% of the task within reach
Scan a typical company in this industry
The industry's largest jobs, in the proportions BLS counts across the whole industry, at the pay it pays, run through the company scan. A starting point before you have a roster, or a benchmark for the one you have.
Next to this industry
Within reach now and by the end of 2028, long-run pace, four in five.
How it is built: BLS counts the people in each job in this industry; each job's tasks and their lengths give its share within reach at a date; the industry's share is those shares weighted by people. Value is pay times 1.43 for benefits and payroll costs. Seen in Claude use splits today's share by whether Anthropic saw people bring each task to Claude in 2025; other AI tools are not counted. How it works