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Postal Service Mail Sorters, Processors, and Processing Machine Operators

Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.

105,200 people do this job in the US. $58,470 a year.

now
1%

of the working time. Estimate.

Kinds of work
  • 1%
  • 0%
  • 99%
0%

Measured, from Anthropic's usage data (2025). Counts help on part of a task.

Half the desk work within reach
Already

On the chosen pace and reliability. Estimate.

Share of the working time within reach, now to 2030

0%25%50%75%100%2027202820292030NowDesk work: 1% of the time
Chosen to Ceiling: the share
DateNow
NowEnd of 2030

What each choice means: , , , , . Every pace starts from .

At this date and pace, models finish tasks up to 4.4 h long four times in five.

How far this has come

With GPT-4, measured in March 2023, 0% of this job's working time was within reach at . With Claude 3.7 Sonnet, measured in February 2025, 0%. With Claude Mythos Preview (early), measured in April 2026, 1%. Today's estimate: 1%.

0%5%10%2023202420252026GPT-4, March 2023: 0% within reachGPT-4 Turbo (Nov 2023), November 2023: 0% within reachGPT-4o, May 2024: 0% within reachClaude 3.5 Sonnet (June 2024), June 2024: 0% within reacho1-preview, September 2024: 0% within reachClaude 3.5 Sonnet (Oct 2024), October 2024: 0% within reacho1, December 2024: 0% within reachClaude 3.7 Sonnet, February 2025: 0% within reacho3, April 2025: 1% within reachGPT-5, August 2025: 1% within reachGemini 3 Pro, November 2025: 1% within reachClaude Opus 4.5, November 2025: 1% within reachGPT-5.2, December 2025: 1% within reachClaude Opus 4.6, February 2026: 1% within reachClaude Mythos Preview (early), April 2026: 1% within reachToday (estimate), September 2026: 1% within reach
Each step is a new best model measured by METR, four in five; the dashed end is today's estimate. Point at a dot for the model.

A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.

The tasks

Sorted by . 14 tasks from .

TaskKind
Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.Done hourly or more by most who do it. 29%50 min13 min to 1.7 hStays with people
Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.Done daily by most who do it. 11%29 min13 min to 50 minStays with people
Train new workers.Done more than yearly by most who do it.11%3.3 h50 min to 6.7 hStays with people
Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.Done hourly or more by most who do it.11%38 min8 min to 1.3 hStays with people
Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.Done daily by most who do it.8%25 min8 min to 50 minStays with people
Clear jams in sorting equipment.Done hourly or more by most who do it. 7%13 min4 min to 38 minStays with people
Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.Done daily by most who do it.6%17 min8 min to 42 minStays with people
Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.Done daily by most who do it.5%38 min13 min to 1.3 hStays with people
Open and label mail containers.Done hourly or more by most who do it.4%10 min4 min to 21 minStays with people
Distribute incoming mail into the correct boxes or pigeonholes.Done daily by most who do it.3%25 min13 min to 1.7 hStays with people
Move containers of mail, using equipment, such as forklifts and automated "trains".Done daily by most who do it.3%17 min7 min to 38 minStays with people
Cancel letter or parcel post stamps by hand.Done more than weekly by most who do it.1%13 min4 min to 38 minStays with people

Within reach, per task: the share of the task's time whose instances are short enough for a model to finish at the chosen date, pace and reliability. Half by: the date half of that time comes within reach.

Jobs that share skills with this one

From O*NET's related occupations. Within reach now and by the end of 2028, long-run pace, four in five.

Where this job works

The industry groups that employ the most of it (BLS, May 2025).

Where the most of these jobs are

The metro areas with the most people in it (BLS, May 2025).