Eligibility Interviewers, Government Programs
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
154,800 people do this job in the US. $54,210 a year.
of the working time. Estimate.
- 74%
- 24%
- 2%
Measured, from Anthropic's usage data (2025). Counts help on part of a task.
On the chosen pace and reliability. Estimate.
Share of the working time within reach, now to 2030
What each choice means: , , , , . Every pace starts from .
At this date and pace, models finish tasks up to 4.4 h long four times in five.
How far this has come
With GPT-4, measured in March 2023, 0% of this job's working time was within reach at . With Claude 3.7 Sonnet, measured in February 2025, 3%. With Claude Mythos Preview (early), measured in April 2026, 71%. Today's estimate: 72%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
The tasks
Sorted by . 17 tasks from .
| Task | Kind | |||
|---|---|---|---|---|
| Interview and investigate applicants for public assistance to gather information pertinent to their applications.Done daily by most who do it. | 15% | 1.1 h25 min to 1.7 h | Stays with people | |
| Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.Done daily by most who do it. | 15% | 42 min25 min to 1.3 h | 100%Half by now | |
| Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.Done daily by most who do it. | 13% | 29 min13 min to 50 min | 100%Half by now | |
| Keep records of assigned cases, and prepare required reports.Done daily by most who do it. | 11% | 38 min17 min to 1.3 h | 100%Half by now | |
| Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.Done daily by most who do it. | 9% | 38 min17 min to 1.1 h | Stays with people | |
| Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.Done daily by most who do it. | 7% | 25 min13 min to 50 min | 100%Half by now | |
| Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.Done daily by most who do it. | 6% | 17 min8 min to 38 min | 100%Half by now | |
| Investigate claimants for the possibility of fraud or abuse.Done more than yearly by most who do it. | 4% | 2.5 h50 min to 6.7 h | 46%Half by Oct 2026 | |
| Check with employers or other references to verify answers and obtain further information.Done more than weekly by most who do it. | 4% | 21 min8 min to 50 min | 100%Half by now | |
| Answer applicants' questions about benefits and claim procedures.Done daily by most who do it. AI observed on this task. | 4% | 13 min4 min to 25 min | 100%Half by now | |
| Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.Done more than weekly by most who do it. | 2% | 29 min13 min to 50 min | 100%Half by now | |
| Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims.Done more than weekly by most who do it. | 2% | 25 min13 min to 50 min | 100%Half by now |
Within reach, per task: the share of the task's time whose instances are short enough for a model to finish at the chosen date, pace and reliability. Half by: the date half of that time comes within reach.
Jobs that share skills with this one
From O*NET's related occupations. Within reach now and by the end of 2028, long-run pace, four in five.
- Human Resources Assistants, Except Payroll and Timekeeping80% now, 85% by 2028
- Human Resources Specialists44% now, 77% by 2028
- Interviewers, Except Eligibility and Loan74% now, 75% by 2028
- Compensation, Benefits, and Job Analysis Specialists15% now, 82% by 2028
- Social and Community Service Managers24% now, 83% by 2028
- Insurance Claims and Policy Processing Clerks98% now, 98% by 2028
Where this job works
The industry groups that employ the most of it (BLS, May 2025).
Where the most of these jobs are
The metro areas with the most people in it (BLS, May 2025).