Interviewers, Except Eligibility and Loan
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
148,060 people do this job in the US. $45,920 a year.
of the working time. Estimate.
- 75%
- 7%
- 18%
Measured, from Anthropic's usage data (2025). Counts help on part of a task.
On the chosen pace and reliability. Estimate.
Share of the working time within reach, now to 2030
What each choice means: , , , , . Every pace starts from .
At this date and pace, models finish tasks up to 4.4 h long four times in five.
How far this has come
With GPT-4, measured in March 2023, 0% of this job's working time was within reach at . With Claude 3.7 Sonnet, measured in February 2025, 4%. With Claude Mythos Preview (early), measured in April 2026, 72%. Today's estimate: 74%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
The tasks
Sorted by . 16 tasks from .
| Task | Kind | |||
|---|---|---|---|---|
| Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.Done daily by most who do it. AI observed on this task. | 15% | 2.5 h50 min to 6.7 h | Stays with people | |
| Locate and list addresses and households.Done several times a day by most who do it. | 10% | 50 min25 min to 2.5 h | 95%Half by now | |
| Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.Done hourly or more by most who do it. | 9% | 25 min8 min to 50 min | 100%Half by now | |
| Compile, record, and code results or data from interview or survey, using computer or specified form.Done hourly or more by most who do it. AI observed on this task. | 7% | 25 min13 min to 50 min | 100%Half by now | |
| Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.Done hourly or more by most who do it. AI observed on this task. | 7% | 17 min8 min to 38 min | 100%Half by now | |
| Assist individuals in filling out applications or questionnaires.Done daily by most who do it. | 7% | 25 min13 min to 50 min | 100%Half by now | |
| Identify and report problems in obtaining valid data.Done daily by most who do it. AI observed on this task. | 7% | 25 min13 min to 50 min | 100%Half by now | |
| Prepare reports to provide answers in response to specific problems.Done daily by most who do it. | 6% | 1.7 h50 min to 3.3 h | 90%Half by now | |
| Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.Done daily by most who do it. | 6% | 25 min13 min to 1.1 h | 100%Half by now | |
| Review data obtained from interview for completeness and accuracy.Done daily by most who do it. | 5% | 17 min8 min to 33 min | 100%Half by now | |
| Supervise or train other staff members.Done more than monthly by most who do it. | 5% | 50 min25 min to 2.5 h | Stays with people | |
| Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.Done daily by most who do it. | 5% | 17 min8 min to 38 min | 100%Half by now |
Within reach, per task: the share of the task's time whose instances are short enough for a model to finish at the chosen date, pace and reliability. Half by: the date half of that time comes within reach.
Jobs that share skills with this one
From O*NET's related occupations. Within reach now and by the end of 2028, long-run pace, four in five.
- Eligibility Interviewers, Government Programs72% now, 74% by 2028
- Patient Representatives41% now, 85% by 2028
- Office Clerks, General58% now, 61% by 2028
- Human Resources Assistants, Except Payroll and Timekeeping80% now, 85% by 2028
- Receptionists and Information Clerks83% now, 84% by 2028
- Medical Secretaries and Administrative Assistants87% now, 91% by 2028
Where this job works
The industry groups that employ the most of it (BLS, May 2025).
Where the most of these jobs are
The metro areas with the most people in it (BLS, May 2025).