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STRATUSWORKFORCE SCAN
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Subsector, 621

Ambulatory Health Care Services

8,947,200 people work in this industry in the US, at mean pay of $82,260 a year (BLS, May 2025). What follows is how much of their working time the best AI models could finish, when, and in which jobs and tasks. Estimates.

now
35%

of the paid hours. Estimate.

$324B

a year: 6.4 billion hours at what they cost. Not a forecast of savings.

Kinds of work
  • 47%
  • 9%
  • 44%
7%

of the paid hours are within reach now in tasks people already bring to Claude. Another 27% is within reach in tasks not yet seen there.

Across the US: 24% within reach now and 39% by the end of 2028, on the long-run pace at four in five.

Share of the paid hours within reach, now to 2030

0%25%50%75%100%2027202820292030NowDesk work: 47% of the time
Chosen to Ceiling: the share
DateNow
NowEnd of 2030

What each choice means: , , , , . Every pace starts from .

How far this has come

With GPT-4, measured in March 2023, 0% of this industry's paid hours were within reach at . With Claude 3.7 Sonnet, measured in February 2025, 4%. With Claude Mythos Preview (early), measured in April 2026, 33%. Today's estimate: 35%.

0%10%20%30%40%50%2023202420252026GPT-4, March 2023: 0% within reachGPT-4 Turbo (Nov 2023), November 2023: 0% within reachGPT-4o, May 2024: 0% within reachClaude 3.5 Sonnet (June 2024), June 2024: 0% within reacho1-preview, September 2024: 1% within reachClaude 3.5 Sonnet (Oct 2024), October 2024: 1% within reacho1, December 2024: 2% within reachClaude 3.7 Sonnet, February 2025: 4% within reacho3, April 2025: 13% within reachGPT-5, August 2025: 16% within reachGemini 3 Pro, November 2025: 20% within reachClaude Opus 4.5, November 2025: 20% within reachGPT-5.2, December 2025: 23% within reachClaude Opus 4.6, February 2026: 24% within reachClaude Mythos Preview (early), April 2026: 33% within reachToday (estimate), September 2026: 35% within reach
Each step is a new best model measured by METR, four in five; the dashed end is today's estimate. Point at a dot for the model.

A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.

Where the hours are

Jobs by hours within reach now. The 40 largest jobs hold 78% of the people.

PeoplePay here
Medical Secretaries and Administrative Assistants612,75087%1.1 billion$45K
Medical Assistants613,22041%526 million$45K
Receptionists and Information Clerks301,83083%520 million$41K
Registered Nurses648,82021%282 million$91K
Nurse Practitioners210,31064%280 million$130K
Billing and Posting Clerks127,20077%202 million$48K
Personal Care Aides549,78017%193 million$36K
Office Clerks, General153,93058%186 million$44K
Home Health Aides549,78014%164 million$36K
First-Line Supervisors of Office and Administrative Support Workers158,48047%155 million$63K
Mental Health Counselors113,84565%153 million$59K
Dental Hygienists216,78033%149 million$98K

People: BLS counts for this industry, May 2025. Pay here: the median paid for the job in this industry, else its mean, else the national median. 339 smaller jobs (1,916,920 people) count in every total but are not listed. Task data covers 99% of the industry's people; the rest are in BLS "all other" groups with no task list, or in counts BLS does not publish.

The tasks with the most hours within reach by the end of 2028

Across the whole industry, on the chosen pace and reliability.

  1. Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.Medical Secretaries and Administrative Assistants
    245 million hours100% of the task within reach
  2. Perform administrative or managerial functions, such as taking responsibility for a unit's staff, budget, planning, or long-range goals.Registered Nurses
    181 million hours100% of the task within reach
  3. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.Medical Secretaries and Administrative Assistants
    137 million hours100% of the task within reach
  4. Complete insurance or other claim forms.Medical Secretaries and Administrative Assistants
    118 million hours100% of the task within reach
  5. Maintain medical records, technical library, or correspondence files.Medical Secretaries and Administrative Assistants
    115 million hours100% of the task within reach
  6. Attend training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge.Emergency Medical Technicians
    112 million hours99% of the task within reach
  7. Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.Medical Assistants
    105 million hours100% of the task within reach
  8. Explain treatment procedures, medications, diets, or physicians' instructions to patients.Medical Assistants
    101 million hours100% of the task within reach
  9. Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.Medical Secretaries and Administrative Assistants
    100 million hours100% of the task within reach
  10. Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.Medical Assistants
    100 million hours100% of the task within reach

Scan a typical company in this industry

The industry's largest jobs, in the proportions BLS counts across the whole industry, at the pay it pays, run through the company scan. A starting point before you have a roster, or a benchmark for the one you have.

Inside this industry

Within reach now and by the end of 2028, long-run pace, four in five.

How it is built: BLS counts the people in each job in this industry; each job's tasks and their lengths give its share within reach at a date; the industry's share is those shares weighted by people. Value is pay times 1.43 for benefits and payroll costs. Seen in Claude use splits today's share by whether Anthropic saw people bring each task to Claude in 2025; other AI tools are not counted. How it works