XBP Global Holdings, Inc. (XBP)
Business process outsourcing, half in India and Philippines. Read October 19, 2026 from the annual report for the period ending December 31, 2025, filed March 31, 2026. Ranked 4 of the 135 Technology companies read so far, by the share within reach now.
Within reach now
47%
End of 2028
59%
Employees, annual report
10,600
Leading staffing pattern
Business Support Services
Share of the working time within reach, long-run pace, four times in five
- Now47%
- End of 202756%
- End of 202859%
- End of 203060%
What changes for its people by the end of 2028, by its industries' figures
- Stays with people 41%
- Becomes checking a model's work 40%
- Handed over with lighter checks 18%
XBP states approximately 10,600 employees in 20 countries at December 31, 2025, about half in the Americas and EMEA and the rest in India and the Philippines, running business process and workflow services for clients with no count by kind of work, so one pattern takes the whole workforce at business support services by description (c).
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 47% now, 56% at the end of 2027, 59% at the end of 2028, 60% at the end of 2030. By the patterns, the work is about 60% desk work, 31% people work and 10% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 41% of the working time stays with people (conversation, in-person and hands-on work), 40% becomes checking a model's work and 18% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
10,600 employees as of December 31, 2025 (stated). The filing counts 5,400 employees in the Americas and EMEA together and the rest primarily in India and the Philippines; the U.S. alone is not stated.
The filing: “As of December 31, 2025, we had approximately 10,600 employees globally, with 5,400 employees located in Americas and EMEA, and the remainder located primarily in India and the Philippines.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Business Support Services | 100% | The filing describes business process and workflow services run from its operation centers and at clients' facilities in 20 countries, with no count by kind of work, so one pattern takes the whole workforce at business support services by description (c), as Conduent was read. |
What the filing says about the workforce: About half of employees in the Americas and EMEA, the rest in India and the Philippines; the count fluctuates with engagements; the count rose from 1,450 with the combination that formed the company.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Business Support Services, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- Concentrix Corporation (CNXC, 455,000 employees)44% now, 60% by 2028
- Genpact Limited (G, 146,500 employees)36% now, 63% by 2028
- TaskUs, Inc. (TASK, 65,500 employees)47% now, 59% by 2028
- ExlService Holdings, Inc. (EXLS, 65,000 employees)37% now, 63% by 2028
- Conduent Incorporated (CNDT, 51,000 employees)47% now, 59% by 2028
- TTEC Holdings, Inc. (TTEC, 51,000 employees)47% now, 59% by 2028
- Maximus, Inc. (MMS, 37,200 employees)46% now, 59% by 2028
- IBEX Limited (IBEX, 35,000 employees)47% now, 59% by 2028
What the filing says about AI
70 sentences in the filing name AI. The filing presents agentic AI-driven automation with human-in-the-loop exception handling and proprietary deep-learning models deployed in its own data center as its offering, in 70 sentences.
- “Our proprietary platforms and agentic AI-driven automation enable our clients to entrust us with their most impactful digital transformations and mission-critical operations.”
- “We pair this expertise with platform-agnostic, end-to-end structured workflows that combine AI-driven automation with dedicated human-in-the-loop exception handling and proprietary orchestration software, enabling our clients to transition from labor-intensive, reactive operations to digitally orchestrated, exception-driven workflows.”
- “In addition to operating our own datacenter, we have extended our existing data investments into AI capabilities and initiatives via the sophisticated proprietary deep-learning models we now deploy.”
- “Our investments in agentic AI, which we believe is the operating system of the modern enterprise, are now infused into many of our offerings described below.”
- “Our focus on agentic AI starts with investments that materially improve the productivity of our workforce and extends to delivering value to clients in both their on-premise and hybrid cloud environments.”
Its annual reports, year by year
Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector
- Fiscal 20210median 0
- Fiscal 20220median 0
- Fiscal 20237median 1
- Fiscal 202417median 4
- Fiscal 202570median 10
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-12-31 | 10,600 | 2026-03-31 | 10-K |
| 2024-12-31 | 1,450 | 2025-03-19 | 10-K |
Limits of this reading
- The SIC code (blank check) is the shell's, not the business's; the company is a business process services provider formed by combination in 2025.
- No count by kind of work: the one pattern is by description (c).
- The U.S. share is not stated.
Source: the company's annual report on EDGAR, accession 0001104659-26-037421, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
The report on XBP Global Holdings, Inc., $29
This page as a document to keep, with what it does not show: the share within reach at every date on three paces and two reliabilities, a typical workforce of this shape at the stated headcount role by role and task by task (the industries' staffing, never the company's roster), where to start, what changes for the people and what they would learn, every sentence in the filing that names AI, the headcount by year, the companies read with the same leading pattern, the method and a citation line. To print or save as a PDF, open again in your browser for a year.
See the report, $29See the sample first: Walmart's report is free
Questions about this company
- How much of XBP Global Holdings, Inc.'s working time is within reach of AI?
- An estimated 47% now and 59% by the end of 2028, on METR's long-run pace at four in five, from the workforce XBP Global Holdings, Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does XBP Global Holdings, Inc. employ?
- 10,600 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states.
- What kinds of work make up XBP Global Holdings, Inc.'s workforce?
- Read from its annual report as a blend of 1 industry staffing pattern, the largest Business Support Services; by those patterns the work is about 60% desk work, 31% people work and 10% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does XBP Global Holdings, Inc.'s annual report say about AI?
- 70 sentences in the filing name AI. Its annual reports for fiscal 2021 to 2025 name it in 0, 0, 7, 17 and 70 sentences, year by year. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 19, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.