New Accounts Clerks
In short: today's best AI models could do about 61% of this job's working time (projected from METR's April 2026 measurement and Epoch's November 2026 index) if the work were set up for them, and about the same by the end of 2028 if progress keeps its long-run pace. The people and hands-on work, about 39% of the time, stays with people.
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
36,860 people do this job in the US. $47,670 a year.
A typical 40-hour week
Not yet reviewed task by task- AI could take on24 h
- A person checks AI's work0 h
- Desk work AI can't do yet0 h
- Stays with people16 h
New Accounts Clerks, now: of a 40-hour week, AI could take on 24 hours, 0 hours become checking its work, 0 hours are desk work it can't do yet, and 16 hours stay with people.
The largest pieces: Compile information about new accounts, enter account information into computers, and file related forms or other documents (about 6 h); Collect and record customer deposits and fees and issue receipts, using computers (about 5 h); Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit (about 4 h).
Estimates for a typical week of this job, if progress keeps its long-run pace, counting work the best models finish four times in five. Every task is below.
of the working time. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.
- 61%
- 12%
- 28%
of the work: Anthropic's measure of what people already bring to Claude at work (2025). It counts help with part of a task, so it can be higher than the share within reach.
On the chosen pace and reliability. Estimate.
Share of the working time within reach, now to 2030
Change assumptionsHide assumptionsLong-run pace, four in five
What each choice means: , , , , . Every pace starts from .
At this date and pace, models finish tasks up to 2.4 work days long four times in five.
How far this has come
With GPT-4, measured in March 2023, 0% of this job's working time was within reach at . With Claude 3.7 Sonnet, measured in February 2025, 8%. With Claude Mythos Preview (early), measured in April 2026, 60%. Today's estimate: 61%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
Measured use over time
Of the Claude.ai conversations Anthropic sampled and tied to a work task, no reportable share went to this job's tasks in May 2026; 0 of its 15 tasks showed up. Within each of Anthropic's methods, never across a change: 0.0044% to 0.0017% (released February and March 2025); 0.0064% to 0.0072% (August 2025 to February 2026).
Each release
| Conversations | Share | Rank | Tasks seen |
|---|---|---|---|
| Released February 2025 | 0.0044% | 622 of 708 | 1 of 15 |
| Released March 2025 | 0.0017% | 690 of 703 | 1 of 15 |
| The week of Aug 4, 2025 (released September 2025) | 0.0064% | 506 of 655 | 1 of 15 |
| The week of Nov 13, 2025 (released January 2026) | 0.0068% | 532 of 672 | 1 of 15 |
| The week of Feb 5, 2026 (released March 2026) | 0.0072% | 536 of 677 | 1 of 15 |
| April 2026 (released June 2026) | none | n/a | 0 of 15 |
| May 2026 (released June 2026) | none | n/a | 0 of 15 |
Measured, not estimated: Anthropic's samples of Claude.ai conversations, each tied by a model to an O*NET task, from the Anthropic Economic Index. It says where Claude's use goes, not how much of this job's working time it covers, so it is not on the same scale as the reach above. The releases differ in their sample, their classifier and the smallest share they report (the June 2026 file rounds each task to a hundredth of a percent, so a smaller task reads as none), which is why a change of method starts a new line. At least 96% of each older release's task-tied use matched this site's tasks, and all of the newest. Claude.ai only, so use through other tools and other companies' models is not in it. Every job ranked.
Robots and the physical work
Anthropic rates 26% of this job's working time as physical work. For 26% of the working time, a robot has been shown doing most of the task somewhere: 1% in a purpose-built cell, 25% in a structured facility. 0.51 of 3, the 308th highest of the 923 jobs.
- Not physical 74%
- In a purpose-built cell 1%
- In a structured facility 25%
Anthropic's rating, not this site's estimate: Claude Opus 5, searching the web, rated each physical O*NET task by the kind of setting in which a robot it could cite (deployed, sold or demonstrated) does most of the task, weighted by its own estimate of each task's share of the time (What work can robots do?, September 30, 2026, data CC BY 4.0; every job ranked). A robot shown somewhere is not a robot in your building: cost, setup and safety decide that. The share within reach on this page still counts no body work. The robot behind each rated task is under the task below.
The tasks
Sorted by . 15 tasks from .
| Task | Kind | |||
|---|---|---|---|---|
| Perform teller duties as required.Done hourly or more by most who do it. Robots: in a structured facility, Cash recycling ATMs (NCR Atleos) (deployed). Anthropic's rating. | 26% | 38 min13 min to 1.7 h | Stays with people | |
| Compile information about new accounts, enter account information into computers, and file related forms or other documents.Done several times a day by most who do it. | 15% | 25 min13 min to 1.1 h | 100%Half by now | |
| Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.Done several times a day by most who do it. | 12% | 25 min13 min to 50 min | Stays with people | |
| Collect and record customer deposits and fees and issue receipts, using computers.Done hourly or more by most who do it. Robots: in a structured facility, Chase deposit-automation ATMs (JPMorgan Chase) (deployed). Anthropic's rating. | 11% | 13 min4 min to 25 min | 100%Half by now | |
| Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.Done daily by most who do it. | 10% | 17 min8 min to 33 min | 100%Half by now | |
| Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.Done daily by most who do it. | 7% | 13 min4 min to 25 min | 100%Half by now | |
| Investigate and correct errors upon customers' request, according to customer and bank records.Done more than monthly by most who do it. | 7% | 38 min13 min to 1.3 h | 100%Half by now | |
| Process loan applications.Done more than weekly by most who do it. AI observed on this task. | 4% | 1.1 h25 min to 2.1 h | 100%Half by now | |
| Refer customers to appropriate bank personnel to meet their financial needs.Done daily by most who do it. | 3% | 8 min4 min to 17 min | 100%Half by now | |
| Execute wire transfers of funds.Done more than weekly by most who do it. | 2% | 17 min8 min to 33 min | 100%Half by now | |
| Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.Done daily by most who do it. Robots: in a purpose-built cell, Gunnebo SafeStore Auto (deployed). Anthropic's rating. | 1% | 8 min4 min to 21 min | Stays with people | |
| Obtain credit records from reporting agencies.Done more than weekly by most who do it. | 1% | 17 min8 min to 33 min | 100%Half by now |
Within reach, per task: the share of the task's time whose instances are short enough for a model to finish at the chosen date, pace and reliability. Half by: the date half of that time comes within reach.
Jobs that share skills with this one
From O*NET's related occupations. Within reach now and by the end of 2028, long-run pace, four in five.
- Tellers48% now, 48% by 2028
- Brokerage Clerks67% now, 67% by 2028
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel59% now, 60% by 2028
- Customer Service Representatives64% now, 64% by 2028
- Securities, Commodities, and Financial Services Sales Agents69% now, 73% by 2028
- Credit Authorizers, Checkers, and Clerks86% now, 86% by 2028
Where this job works
The industry groups that employ the most of it (BLS, May 2025).
Where the most of these jobs are
The metro areas with the most people in it (BLS, May 2025).
Questions about this job
- How much of the work of New Accounts Clerks is within reach of AI now?
- An estimated 61% of the working time is within reach of AI models now and 61% by the end of 2028, on METR's long-run pace at four in five. Within reach means a model could finish work that long at that reliability. It is not a forecast of jobs lost or of savings.
- Which tasks of New Accounts Clerks come within reach first?
- Weighted by the time each takes, the tasks with the most within reach now (projected from METR's April 2026 measurement and Epoch's November 2026 index) are: Compile information about new accounts, enter account information into computers, and file related forms or other documents (100% of the task's time now); Collect and record customer deposits and fees and issue receipts, using computers (100% of the task's time now); and Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit (100% of the task's time now).
- Which tasks of New Accounts Clerks stay with people?
- Tasks that are people work or body work are not counted as within reach at any date. The largest: Perform teller duties as required; Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes; and Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults. Together such tasks are about 39% of the working time.
- Do people already use AI for the work of New Accounts Clerks?
- In the Claude.ai conversations Anthropic sampled for May 2026, no reportable share went to this job's tasks. Anthropic's labor market measure puts the share of the job's tasks seen in real Claude use at work at 0%. These are measures of use, not of how much of the work AI could finish, and they cover Claude only.
- Can robots do the physical work of New Accounts Clerks?
- Anthropic's robot exposure rating (September 2026) finds 26% of the working time is physical work, and that a robot has been shown doing most of the task, somewhere, for 26% of the working time, 25% in a structured facility. Its index is 0.51 of 3. One example: Cash recycling ATMs (NCR Atleos) for "perform teller duties as required". A robot shown somewhere is not one in every workplace; this site's own estimates still count no physical work as within reach.
- How is this estimated?
- From the 15 tasks O*NET lists for the occupation, each with an estimated length checked against GDPval and a share of the working time, each classed as desk, people or body work, and METR's measurements of how long a task the best AI models can finish, carried forward to the date from the latest, Claude Mythos Preview (early) in April 2026. Data checked November 10, 2026.
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