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Fast Food and Counter Workers

Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.

3,854,050 people do this job in the US. $31,200 a year.

now
15%

of the working time. Estimate.

Kinds of work
  • 17%
  • 0%
  • 83%
0%

Measured, from Anthropic's usage data (2025). Counts help on part of a task.

Half the desk work within reach
Already

On the chosen pace and reliability. Estimate.

Share of the working time within reach, now to 2030

0%25%50%75%100%2027202820292030NowDesk work: 17% of the time
Chosen to Ceiling: the share
DateNow
NowEnd of 2030

What each choice means: , , , , . Every pace starts from .

At this date and pace, models finish tasks up to 4.4 h long four times in five.

How far this has come

With GPT-4, measured in March 2023, 0% of this job's working time was within reach at . With Claude 3.7 Sonnet, measured in February 2025, 2%. With Claude Mythos Preview (early), measured in April 2026, 14%. Today's estimate: 15%.

0%5%10%15%20%2023202420252026GPT-4, March 2023: 0% within reachGPT-4 Turbo (Nov 2023), November 2023: 0% within reachGPT-4o, May 2024: 0% within reachClaude 3.5 Sonnet (June 2024), June 2024: 0% within reacho1-preview, September 2024: 1% within reachClaude 3.5 Sonnet (Oct 2024), October 2024: 1% within reacho1, December 2024: 2% within reachClaude 3.7 Sonnet, February 2025: 2% within reacho3, April 2025: 4% within reachGPT-5, August 2025: 4% within reachGemini 3 Pro, November 2025: 6% within reachClaude Opus 4.5, November 2025: 6% within reachGPT-5.2, December 2025: 7% within reachClaude Opus 4.6, February 2026: 7% within reachClaude Mythos Preview (early), April 2026: 14% within reachToday (estimate), September 2026: 15% within reach
Each step is a new best model measured by METR, four in five; the dashed end is today's estimate. Point at a dot for the model.

A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.

The tasks

Sorted by . 27 tasks from .

TaskKind
Perform personnel activities, such as supervising and training employees.Done hourly or more by most who do it.14%50 min17 min to 2.5 h87%Half by now
Clean and organize eating, service, and kitchen areas.Done hourly or more by most who do it. 9%21 min8 min to 50 minStays with people
Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.Done several times a day by most who do it. 8%21 min8 min to 50 minStays with people
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.Done daily by most who do it. 7%21 min8 min to 50 minStays with people
Set up dining areas for meals, and clear them following meals.Done hourly or more by most who do it. 7%17 min8 min to 38 minStays with people
Plan, prepare, and deliver meals to individuals with special dietary needs.Done hourly or more by most who do it.6%25 min13 min to 50 minStays with people
Balance receipts and payments in cash registers.Done daily by most who do it. 6%17 min8 min to 38 minStays with people
Monitor and order supplies or food items, and restock as necessary to maintain inventory.Done daily by most who do it. 6%21 min8 min to 38 minStays with people
Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.Done hourly or more by most who do it. 5%13 min4 min to 33 minStays with people
Wash dishes, glassware, and silverware after meals.Done daily by most who do it.4%21 min8 min to 50 minStays with people
Collect and return dirty dishes to the kitchen for washing.Done daily by most who do it. 3%8 min4 min to 17 minStays with people
Distribute food to servers.Done daily by most who do it.3%8 min4 min to 17 minStays with people

Within reach, per task: the share of the task's time whose instances are short enough for a model to finish at the chosen date, pace and reliability. Half by: the date half of that time comes within reach.

Jobs that share skills with this one

From O*NET's related occupations. Within reach now and by the end of 2028, long-run pace, four in five.

Where this job works

The industry groups that employ the most of it (BLS, May 2025).

Where the most of these jobs are

The metro areas with the most people in it (BLS, May 2025).