Industry group, 5251
Insurance and Employee Benefit Funds
13,690 people work in this industry in the US, at mean pay of $98,050 a year (BLS, May 2025). What follows is how much of their working time the best AI models could finish, when, and in which jobs and tasks. Estimates.
of the paid hours. Estimate.
a year: 9.5 million hours at what they cost. Not a forecast of savings.
- 77%
- 18%
- 5%
of the paid hours are within reach now in tasks people already bring to Claude. Another 27% is within reach in tasks not yet seen there.
Across the US: 22% within reach now and 37% by the end of 2028, on the long-run pace at four in five.
Share of the paid hours within reach, now to 2030
What each choice means: , , , , . Every pace starts from .
How far this has come
With GPT-4, measured in March 2023, 0% of this industry's paid hours were within reach at . With Claude 3.7 Sonnet, measured in February 2025, 2%. With Claude Mythos Preview (early), measured in April 2026, 31%. Today's estimate: 37%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
Where the hours are
Jobs by hours within reach now. The 40 largest jobs hold 92% of the people.
| People | Pay here | |||
|---|---|---|---|---|
| Customer Service Representatives | 850 | 64% | 1.1 million | $53K |
| Bookkeeping, Accounting, and Auditing Clerks | 600 | 78% | 968,449 | $58K |
| Insurance Underwriters | 400 | 85% | 707,201 | $97K |
| Compensation, Benefits, and Job Analysis Specialists | 1,780 | 15% | 551,663 | $80K |
| Personal Financial Advisors | 380 | 66% | 521,665 | $80K |
| Insurance Claims and Policy Processing Clerks | 250 | 98% | 507,520 | $56K |
| Office Clerks, General | 440 | 54% | 496,954 | $54K |
| Claims Adjusters, Examiners, and Investigators | 630 | 38% | 491,402 | $75K |
| Insurance Sales Agents | 360 | 52% | 387,880 | $69K |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | 430 | 43% | 381,015 | $49K |
| General and Operations Managers | 740 | 23% | 350,940 | $153K |
| Securities, Commodities, and Financial Services Sales Agents | 280 | 59% | 341,287 | $72K |
People: BLS counts for this industry, May 2025. Pay here: the median paid for the job in this industry, else its mean, else the national median. 35 smaller jobs (960 people) count in every total but are not listed. Task data covers 91% of the industry's people; the rest are in BLS "all other" groups with no task list, or in counts BLS does not publish.
The tasks with the most hours within reach by the end of 2028
Across the whole industry, on the chosen pace and reliability.
- Develop and administer compensation programs, such as merit or incentive pay.Compensation, Benefits, and Job Analysis Specialists655,791 hours90% of the task within reach
- Research employee benefit and health and safety practices, and recommend changes or modifications to existing policies.Compensation, Benefits, and Job Analysis Specialists547,505 hours96% of the task within reach
- Administer employee insurance, pension, and savings plans, working with insurance brokers and plan carriers.Compensation, Benefits, and Job Analysis Specialists472,113 hours100% of the task within reach
- Examine documents to determine degree of risk from factors such as applicant health, financial standing and value, and condition of property.Insurance Underwriters342,076 hours100% of the task within reach
- Ensure company compliance with federal and state laws, including reporting requirements.Compensation, Benefits, and Job Analysis Specialists313,188 hours98% of the task within reach
- Plan, develop, evaluate, improve, and communicate methods and techniques for selecting, promoting, compensating, evaluating, and training workers.Compensation, Benefits, and Job Analysis Specialists292,468 hours72% of the task within reach
- Operate computers programmed with accounting software to record, store, and analyze information.Bookkeeping, Accounting, and Auditing Clerks195,125 hours100% of the task within reach
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.Customer Service Representatives192,376 hours100% of the task within reach
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Customer Service Representatives177,436 hours100% of the task within reach
- Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.Claims Adjusters, Examiners, and Investigators162,829 hours100% of the task within reach
Scan a typical company in this industry
The industry's largest jobs, in the proportions BLS counts across the whole industry, at the pay it pays, run through the company scan. A starting point before you have a roster, or a benchmark for the one you have.
Next to this industry
Within reach now and by the end of 2028, long-run pace, four in five.
How it is built: BLS counts the people in each job in this industry; each job's tasks and their lengths give its share within reach at a date; the industry's share is those shares weighted by people. Value is pay times 1.43 for benefits and payroll costs. Seen in Claude use splits today's share by whether Anthropic saw people bring each task to Claude in 2025; other AI tools are not counted. How it works