Industry group, 5251
Insurance and Employee Benefit Funds
13,690 people work in this industry in the US, at mean pay of $98,050 a year (BLS, May 2025). What follows is how much of their working time the best AI models could finish, when, and in which jobs and tasks. Estimates.
of the paid hours. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.
a year: 14 million hours at what they cost. Not a forecast of savings.
- 73%
- 23%
- 4%
of the paid hours are within reach now in tasks people already bring to Claude. Another 41% is within reach in tasks not yet seen there.
Across the US: 30% within reach now and 36% by the end of 2028, on the long-run pace at four in five. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.
Share of the paid hours within reach, now to 2030
Change assumptionsHide assumptionsLong-run pace, four in five
What each choice means: , , , , . Every pace starts from .
What handing the work over would take
For the 12,244 people in jobs so far, 89% of the industry's people; the others are in the totals above and join this split as the review reaches their jobs. Shares of their working time within reach now, at the pace and reliability chosen above. Estimates. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.
about 9.7 million hours a year. The material can be handed to a model and the result handed back.
about 4.6 million hours a year. The model has to be connected to the system the work lives in.
about 4.3 million hours a year. Short enough by length. This site leaves conversation with people, so it is not in the totals.
What their work is made of
- 53%
- 20%
- 19%
- 4%
- 4%
Each task's time split among five kinds of doing, judged one task at a time; only documents and systems can count as within reach.
What changes for the people
For the 12,244 people in jobs reviewed task by task so far, by the end of 2028 on the long-run pace at four in five: the shares of their working time, from each job page's own map, weighted by how many people here do that job. It says which parts of the work change, never whether anyone keeps a job. Estimates.
Conversation, in-person and hands-on work.
Desk work within reach in tasks where a mistake costs something or a licensed person signs.
Desk work within reach that is small if wrong, with lighter checks.
What most people here would learn first
How many of them have each skill among the first two things to learn on their job's page. Every state, and the US
- Reviewing work you did not do yourself10,964 (90%)
- Briefing a model and checking its drafts8,264 (67%)
- Running AI inside the business systems3,110 (25%)
- Signing off under your license560 (5%)
- The conversations530 (4%)
- The hands-on craft490 (4%)
- Judgment where errors are severe390 (3%)
- Dealing with people outside the organization130 (1%)
- Handling protected records50 (under 1%)
How far this has come
With GPT-4, measured in March 2023, 0% of this industry's paid hours were within reach at . With Claude 3.7 Sonnet, measured in February 2025, 2%. With Claude Mythos Preview (early), measured in April 2026, 29%. Today's estimate: 56%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
Robots and the physical work
Anthropic rates 5% of the working time of the people in this industry as physical work. For 4% of the working time, a robot has been shown doing most of the task somewhere: 3% in a purpose-built cell, 1% in a structured facility. 0.05 of 3.
- Not physical 95%
- No robot shown 1%
- In a purpose-built cell 3%
- In a structured facility 1%
Anthropic's rating, not this site's estimate: Claude Opus 5, searching the web, rated each physical O*NET task by the kind of setting in which a robot it could cite (deployed, sold or demonstrated) does most of the task, weighted by its own estimate of each task's share of the time (What work can robots do?, September 30, 2026, data CC BY 4.0; every job ranked). A robot shown somewhere is not a robot in your building: cost, setup and safety decide that. The share within reach on this page still counts no body work. Weighted by the people in each occupation; each job's page names the robot behind each rated task.
Where the hours are
Jobs by hours within reach now. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index. The 40 largest jobs hold 92% of the people.
| People | Pay here | |||
|---|---|---|---|---|
| Compensation, Benefits, and Job Analysis Specialists | 1,780 | 43% | 1.6 million | $80K |
| Customer Service Representatives | 850 | 64% | 1.1 million | $53K |
| Bookkeeping, Accounting, and Auditing Clerks | 600 | 88% | 1.1 million | $58K |
| Insurance Underwriters | 400 | 100% | 829,504 | $97K |
| Claims Adjusters, Examiners, and Investigators | 630 | 60% | 790,174 | $75K |
| General and Operations Managers | 740 | 45% | 692,645 | $153K |
| Accountants and Auditors | 600 | 45% | 562,864 | $91K |
| Personal Financial Advisors | 380 | 71% | 561,975 | $80K |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | 430 | 59% | 525,016 | $49K |
| Office Clerks, General | 440 | 56% | 517,088 | $54K |
| Insurance Claims and Policy Processing Clerks | 250 | 86% | 444,600 | $56K |
| Financial Managers | 390 | 52% | 421,834 | $158K |
People: BLS counts for this industry, May 2025. Pay here: the median paid for the job in this industry, else its mean, else the national median. 35 smaller jobs (960 people) count in every total but are not listed. Task data covers 91% of the industry's people; the rest are in BLS "all other" groups with no task list, or in counts BLS does not publish.
The tasks with the most hours within reach by the end of 2028
Across the whole industry, on the chosen pace and reliability.
- Develop and administer compensation programs, such as merit or incentive pay.Compensation, Benefits, and Job Analysis Specialists729,227 hours100% of the task within reach
- Research employee benefit and health and safety practices, and recommend changes or modifications to existing policies.Compensation, Benefits, and Job Analysis Specialists569,935 hours100% of the task within reach
- Examine documents to determine degree of risk from factors such as applicant health, financial standing and value, and condition of property.Insurance Underwriters342,077 hours100% of the task within reach
- Ensure company compliance with federal and state laws, including reporting requirements.Compensation, Benefits, and Job Analysis Specialists320,417 hours100% of the task within reach
- Plan, develop, evaluate, improve, and communicate methods and techniques for selecting, promoting, compensating, evaluating, and training workers.Compensation, Benefits, and Job Analysis Specialists316,106 hours77% of the task within reach
- Administer employee insurance, pension, and savings plans, working with insurance brokers and plan carriers.Compensation, Benefits, and Job Analysis Specialists236,231 hours50% of the task within reach
- Operate computers programmed with accounting software to record, store, and analyze information.Bookkeeping, Accounting, and Auditing Clerks195,125 hours100% of the task within reach
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.Customer Service Representatives192,376 hours100% of the task within reach
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Customer Service Representatives177,436 hours100% of the task within reach
- Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.Accountants and Auditors164,000 hours100% of the task within reach
Scan a typical company in this industry
The industry's largest jobs, in the proportions BLS counts across the whole industry, at the pay it pays, run through the company scan. A starting point before you have a roster, or a benchmark for the one you have. Or choose the whole industry: every occupation BLS publishes for it with task data, at its nationwide headcount, the sector report ($249 for the full report, or included in Pro).
Next to this industry
Within reach now and by the end of 2028, long-run pace, four in five. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.
How it is built: BLS counts the people in each job in this industry; each job's tasks and their lengths give its share within reach at a date; the industry's share is those shares weighted by people. Value is pay times 1.43 for benefits and payroll costs. Seen in Claude use splits today's share by whether Anthropic saw people bring each task to Claude in 2025; other AI tools are not counted. How it works
Questions about this industry
- How much of the work in Insurance and Employee Benefit Funds is within reach of AI now?
- An estimated 56% of the paid hours in Insurance and Employee Benefit Funds are within reach of AI models now and 73% by the end of 2028, on METR's long-run pace at four in five (69% to 73% across the three paces the site shows). Within reach means a model could finish work that long at that reliability. It is not a forecast of jobs lost or of savings.
- Which jobs in Insurance and Employee Benefit Funds carry the most hours within reach?
- By hours within reach now (projected from METR's April 2026 measurement and Epoch's November 2026 index): Compensation, Benefits, and Job Analysis Specialists (1,780 people, 43% of their time, about 1.6 million hours a year); Customer Service Representatives (850 people, 64% of their time, about 1.1 million hours a year); and Bookkeeping, Accounting, and Auditing Clerks (600 people, 88% of their time, about 1.1 million hours a year).
- Which tasks in Insurance and Employee Benefit Funds carry the most hours within reach by the end of 2028?
- Develop and administer compensation programs, such as merit or incentive pay (Compensation, Benefits, and Job Analysis Specialists, about 729,227 hours a year); Research employee benefit and health and safety practices, and recommend changes or modifications to existing policies (Compensation, Benefits, and Job Analysis Specialists, about 569,935 hours a year); and Examine documents to determine degree of risk from factors such as applicant health, financial standing and value, and condition of property (Insurance Underwriters, about 342,077 hours a year).
- What would people working in Insurance and Employee Benefit Funds learn first?
- Among the 12,244 people in jobs reviewed task by task, the skills most often among the first two things to learn on their job's page are reviewing work you did not do yourself (10,964 people); briefing a model and checking its drafts (8,264 people); and running AI inside the business systems (3,110 people). By the end of 2028 on the long-run pace at four in five, about 27% of their working time stays with people, 62% becomes checking a model's work and 10% can be handed over with lighter checks. It says which parts of the work change, never whether anyone keeps a job.
- How is this estimated?
- BLS counts the people in each occupation in Insurance and Employee Benefit Funds (May 2025); each occupation's share of working time within reach comes from its O*NET tasks, each with an estimated length checked against GDPval, and METR's measurements of how long a task the best AI models can finish, carried forward to the date from the latest, Claude Mythos Preview (early) in April 2026. The industry's share is those shares weighted by people. Task data covers 91% of its people, and 89% are in occupations reviewed task by task. Data checked November 10, 2026.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.