Subsector, 721
Accommodation
2,007,720 people work in this industry in the US, at mean pay of $45,770 a year (BLS, May 2025). What follows is how much of their working time the best AI models could finish, when, and in which jobs and tasks. Estimates.
of the paid hours. Estimate.
a year: 729 million hours at what they cost. Not a forecast of savings.
- 24%
- 11%
- 65%
of the paid hours are within reach now in tasks people already bring to Claude. Another 14% is within reach in tasks not yet seen there.
Across the US: 22% within reach now and 37% by the end of 2028, on the long-run pace at four in five.
Share of the paid hours within reach, now to 2030
What each choice means: , , , , . Every pace starts from .
How far this has come
With GPT-4, measured in March 2023, 0% of this industry's paid hours were within reach at . With Claude 3.7 Sonnet, measured in February 2025, 4%. With Claude Mythos Preview (early), measured in April 2026, 16%. Today's estimate: 18%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
Where the hours are
Jobs by hours within reach now. The 40 largest jobs hold 90% of the people.
| People | Pay here | |||
|---|---|---|---|---|
| Hotel, Motel, and Resort Desk Clerks | 247,700 | 54% | 277 million | $35K |
| First-Line Supervisors of Housekeeping and Janitorial Workers | 40,380 | 40% | 33 million | $46K |
| First-Line Supervisors of Office and Administrative Support Workers | 42,340 | 35% | 30 million | $50K |
| Bookkeeping, Accounting, and Auditing Clerks | 15,400 | 78% | 25 million | $43K |
| First-Line Supervisors of Food Preparation and Serving Workers | 28,460 | 40% | 24 million | $51K |
| Lodging Managers | 38,100 | 27% | 21 million | $67K |
| Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel | 23,570 | 43% | 21 million | $59K |
| Waiters and Waitresses | 143,620 | 6% | 17 million | $35K |
| Customer Service Representatives | 10,250 | 64% | 14 million | $38K |
| General and Operations Managers | 27,450 | 23% | 13 million | $80K |
| Maintenance and Repair Workers, General | 97,440 | 6% | 12 million | $41K |
| Office Clerks, General | 10,020 | 54% | 11 million | $38K |
People: BLS counts for this industry, May 2025. Pay here: the median paid for the job in this industry, else its mean, else the national median. 200 smaller jobs (204,910 people) count in every total but are not listed. Task data covers 99% of the industry's people; the rest are in BLS "all other" groups with no task list, or in counts BLS does not publish.
The tasks with the most hours within reach by the end of 2028
Across the whole industry, on the chosen pace and reliability.
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.Hotel, Motel, and Resort Desk Clerks86 million hours100% of the task within reach
- Make and confirm reservations.Hotel, Motel, and Resort Desk Clerks33 million hours100% of the task within reach
- Keep records of room availability and guests' accounts, manually or using computers.Hotel, Motel, and Resort Desk Clerks32 million hours100% of the task within reach
- Review accounts and charges with guests during the check out process.Hotel, Motel, and Resort Desk Clerks31 million hours100% of the task within reach
- Record guest comments or complaints, referring customers to managers as necessary.Hotel, Motel, and Resort Desk Clerks22 million hours100% of the task within reach
- Plan, organize, and control the operations of a cocktail lounge or bar.Bartenders20 million hours50% of the task within reach
- Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.Hotel, Motel, and Resort Desk Clerks19 million hours100% of the task within reach
- Transmit and receive messages, using telephones or telephone switchboards.Hotel, Motel, and Resort Desk Clerks18 million hours100% of the task within reach
- Verify customers' credit, and establish how the customer will pay for the accommodation.Hotel, Motel, and Resort Desk Clerks17 million hours100% of the task within reach
- Design new equipment to aid in the repair or maintenance of machines, mechanical equipment, or building structures.Maintenance and Repair Workers, General15 million hours70% of the task within reach
Scan a typical company in this industry
The industry's largest jobs, in the proportions BLS counts across the whole industry, at the pay it pays, run through the company scan. A starting point before you have a roster, or a benchmark for the one you have.
Inside this industry
Within reach now and by the end of 2028, long-run pace, four in five.
How it is built: BLS counts the people in each job in this industry; each job's tasks and their lengths give its share within reach at a date; the industry's share is those shares weighted by people. Value is pay times 1.43 for benefits and payroll costs. Seen in Claude use splits today's share by whether Anthropic saw people bring each task to Claude in 2025; other AI tools are not counted. How it works