Global Payments Inc. (GPN)
Payment processing, 26,000 in 37 countries. Read October 3, 2026 from the annual report for the period ending December 31, 2025, filed February 20, 2026. Ranked 18 of the 30 Financial Services companies read so far, by the share within reach now.
Within reach now
36%
End of 2028
66%
Employees, annual report
26,000
Leading staffing pattern
Credit Intermediation and Related Activities (5221 and 5223 only)
Share of the working time within reach, long-run pace, four times in five
- Now36%
- End of 202757%
- End of 202866%
- End of 203069%
What changes for its people by the end of 2028, by its industries' figures
- Stays with people 30%
- Becomes checking a model's work 59%
- Handed over with lighter checks 6%
The filing states the total by region and nothing by function, so processing and software take their shares by description (c), said so.
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 36% now, 57% at the end of 2027, 66% at the end of 2028, 69% at the end of 2030. By the patterns, the work is about 69% desk work, 23% people work and 8% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 30% of the working time stays with people (conversation, in-person and hands-on work), 59% becomes checking a model's work and 6% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
26,000 employees as of December 31, 2025 (stated). Not stated apart from the Americas (50%); Europe 22%, Asia Pacific 28%.
The filing: “As of December 31, 2025, we conducted business around the world, with approximately 26,000 team members living and working in 37 countries. As of December 31, 2025, approximately 50% of our workforce resided in the Americas, 22% in Europe and 28% in Asia Pacific.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Credit Intermediation and Related Activities (5221 and 5223 only) | 80% | Merchant payment processing and the issuer processing counted with it, the work of payment processors that BLS counts with activities related to credit intermediation; no count by function, so by description (c). |
| Software Publishers | 20% | Cloud-based point of sale and vertical market software, named among its strategic priorities; no count, so by description (c). |
What the filing says about the workforce: About 26,000 team members in 37 countries, 50% in the Americas, 22% in Europe and 28% in Asia Pacific; the count includes Issuer Solutions, classified as a discontinued operation; many skilled in payment technology and software.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Credit Intermediation and Related Activities (5221 and 5223 only), largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- JPMorgan Chase (JPM, 318,512 employees)35% now, 68% by 2028
- Citigroup (C, 226,000 employees)37% now, 68% by 2028
- Bank of America (BAC, 213,000 employees)38% now, 67% by 2028
- Wells Fargo (WFC, 205,000 employees)38% now, 67% by 2028
- Capital One Financial Corporation (COF, 76,300 employees)39% now, 66% by 2028
- U.S. Bancorp (USB, 68,520 employees)39% now, 66% by 2028
- The PNC Financial Services Group, Inc. (PNC, 55,333 employees)39% now, 66% by 2028
- Mastercard Incorporated (MA, 39,800 employees)39% now, 66% by 2028
What the filing says about AI
23 sentences in the filing name AI. Twenty-three sentences: AI among the technologies in its software and payments priorities, the regulation expected to follow machine learning and AI, and the laws and litigation that may affect its use of AI.
- “Consistent with this focus, we are pursuing the following strategic priorities: Enhancing our capabilities in cloud-based POS and software solutions in select vertical markets; Further investing in our leadership position in integrated payments and embedded solutions where we offer tailored operating models and commercial structures for partners and clients; Leveraging our core payments channel...”
- “In addition, emerging technologies including 14 Table of Contents innovations in machine learning and artificial intelligence ("AI") are expected to continue to drive regulation targeted to the specific risks anticipated from these technologies.”
- “Our business may be affected by current and future laws and regulations governing the development, use and deployment of AI technologies, as well as potentially related private litigation.”
- “These threats may be facilitated and exacerbated by the use of AI technologies, which may increase system complexity, expand data usage, and introduce new attack surfaces or modes of exploitation.”
- “Our business may be affected by current and future laws and regulations governing the development, use and deployment of AI technologies, as well as potentially related private litigation.”
Its annual reports, year by year
Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector
- Fiscal 20210median 0
- Fiscal 20221median 0
- Fiscal 20236median 1
- Fiscal 202419median 4
- Fiscal 202523median 10
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-12-31 | 26,000 | 2026-02-20 | 10-K |
| 2024-12-31 | 27,000 | 2025-02-14 | 10-K |
| 2023-12-31 | 27,000 | 2024-02-14 | 10-K |
| 2022-12-31 | 25,000 | 2023-02-17 | 10-K |
| 2021-12-31 | 25,000 | 2022-02-18 | 10-K |
| 2020-12-31 | 24,000 | 2021-02-19 | 10-K |
| 2019-12-31 | 24,000 | 2020-02-21 | 10-K |
| 2018-12-31 | 11,000 | 2019-02-21 | 10-K |
| 2017-12-31 | 10,000 | 2018-02-23 | 10-K |
| 2016-05-31 | 8,995 | 2016-07-28 | 10-K |
| 2015-05-31 | 4,438 | 2015-07-30 | 10-K |
| 2014-05-31 | 4,135 | 2014-07-29 | 10-K |
| 2013-05-31 | 3,954 | 2013-07-25 | 10-K |
| 2012-05-31 | 3,796 | 2012-07-27 | 10-K |
| 2011-05-31 | 3,753 | 2011-07-25 | 10-K |
| 2010-05-31 | 3,592 | 2010-07-28 | 10-K |
| 2009-05-31 | 5,844 | 2009-07-28 | 10-K |
| 2008-05-31 | 4,899 | 2008-07-30 | 10-K |
| 2007-05-31 | 4,680 | 2007-07-30 | 10-K |
| 2006-05-31 | 4,277 | 2006-08-04 | 10-K |
| 2005-05-31 | 3,900 | 2005-08-15 | 10-K |
| 2004-05-31 | 3,500 | 2004-08-10 | 10-K |
| 2003-05-31 | 1,700 | 2003-08-26 | 10-K |
| 2002-05-31 | 1,800 | 2002-08-28 | 10-K |
| 2001-05-31 | 1,700 | 2001-08-29 | 10-K405 |
Limits of this reading
- The count includes Issuer Solutions, a discontinued operation, as the filing states.
- The U.S. share is not stated apart from the Americas (50%).
- No count by function: shares by description (c), with the U.S. patterns applied abroad under rule 7.
Source: the company's annual report on EDGAR, accession 0001123360-26-000008, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
Questions about this company
- How much of Global Payments Inc.'s working time is within reach of AI?
- An estimated 36% now and 66% by the end of 2028, on METR's long-run pace at four in five, from the workforce Global Payments Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does Global Payments Inc. employ?
- 26,000 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states.
- What kinds of work make up Global Payments Inc.'s workforce?
- Read from its annual report as a blend of 2 industry staffing patterns, the largest Credit Intermediation and Related Activities (5221 and 5223 only); by those patterns the work is about 69% desk work, 23% people work and 8% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does Global Payments Inc.'s annual report say about AI?
- 23 sentences in the filing name AI. Its annual reports for fiscal 2021 to 2025 name it in 0, 1, 6, 19 and 23 sentences, year by year. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 3, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.