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STRATUSWORKFORCE SCAN

Global Payments Inc. (GPN)

Payment processing, 26,000 in 37 countries. Read October 3, 2026 from the annual report for the period ending December 31, 2025, filed February 20, 2026. Ranked 18 of the 30 Financial Services companies read so far, by the share within reach now.

Within reach now

36%

End of 2028

66%

Employees, annual report

26,000

Leading staffing pattern

Credit Intermediation and Related Activities (5221 and 5223 only)

Share of the working time within reach, long-run pace, four times in five

  • Now36%
  • End of 202757%
  • End of 202866%
  • End of 203069%

What changes for its people by the end of 2028, by its industries' figures

  • Stays with people 30%
  • Becomes checking a model's work 59%
  • Handed over with lighter checks 6%

The filing states the total by region and nothing by function, so processing and software take their shares by description (c), said so.

The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.

What follows from the reading

Share of working time within reach of AI, on the long-run pace at four in five: 36% now, 57% at the end of 2027, 66% at the end of 2028, 69% at the end of 2030. By the patterns, the work is about 69% desk work, 23% people work and 8% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 30% of the working time stays with people (conversation, in-person and hands-on work), 59% becomes checking a model's work and 6% could be handed over with lighter checks, from the industries' own figures, not the company's roles.

Headcount

26,000 employees as of December 31, 2025 (stated). Not stated apart from the Americas (50%); Europe 22%, Asia Pacific 28%.

The filing: “As of December 31, 2025, we conducted business around the world, with approximately 26,000 team members living and working in 37 countries. As of December 31, 2025, approximately 50% of our workforce resided in the Americas, 22% in Europe and 28% in Asia Pacific.”

The workforce as industry patterns

PatternShareReason, from the filing
Credit Intermediation and Related Activities (5221 and 5223 only)80%Merchant payment processing and the issuer processing counted with it, the work of payment processors that BLS counts with activities related to credit intermediation; no count by function, so by description (c).
Software Publishers20%Cloud-based point of sale and vertical market software, named among its strategic priorities; no count, so by description (c).

What the filing says about the workforce: About 26,000 team members in 37 countries, 50% in the Americas, 22% in Europe and 28% in Asia Pacific; the count includes Issuer Solutions, classified as a discontinued operation; many skilled in payment technology and software.

Companies read with the same leading pattern

Other companies whose largest staffing pattern is also Credit Intermediation and Related Activities (5221 and 5223 only), largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.

What the filing says about AI

23 sentences in the filing name AI. Twenty-three sentences: AI among the technologies in its software and payments priorities, the regulation expected to follow machine learning and AI, and the laws and litigation that may affect its use of AI.

Its annual reports, year by year

Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector

Headcount by filing year

As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.

PeriodEmployeesFiledFiling
2025-12-3126,0002026-02-2010-K
2024-12-3127,0002025-02-1410-K
2023-12-3127,0002024-02-1410-K
2022-12-3125,0002023-02-1710-K
2021-12-3125,0002022-02-1810-K
2020-12-3124,0002021-02-1910-K
2019-12-3124,0002020-02-2110-K
2018-12-3111,0002019-02-2110-K
2017-12-3110,0002018-02-2310-K
2016-05-318,9952016-07-2810-K
2015-05-314,4382015-07-3010-K
2014-05-314,1352014-07-2910-K
2013-05-313,9542013-07-2510-K
2012-05-313,7962012-07-2710-K
2011-05-313,7532011-07-2510-K
2010-05-313,5922010-07-2810-K
2009-05-315,8442009-07-2810-K
2008-05-314,8992008-07-3010-K
2007-05-314,6802007-07-3010-K
2006-05-314,2772006-08-0410-K
2005-05-313,9002005-08-1510-K
2004-05-313,5002004-08-1010-K
2003-05-311,7002003-08-2610-K
2002-05-311,8002002-08-2810-K
2001-05-311,7002001-08-2910-K405

Limits of this reading

Source: the company's annual report on EDGAR, accession 0001123360-26-000008, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.

Questions about this company

How much of Global Payments Inc.'s working time is within reach of AI?
An estimated 36% now and 66% by the end of 2028, on METR's long-run pace at four in five, from the workforce Global Payments Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
How many people does Global Payments Inc. employ?
26,000 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states.
What kinds of work make up Global Payments Inc.'s workforce?
Read from its annual report as a blend of 2 industry staffing patterns, the largest Credit Intermediation and Related Activities (5221 and 5223 only); by those patterns the work is about 69% desk work, 23% people work and 8% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
What does Global Payments Inc.'s annual report say about AI?
23 sentences in the filing name AI. Its annual reports for fiscal 2021 to 2025 name it in 0, 1, 6, 19 and 23 sentences, year by year. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
How is this estimated?
Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 3, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
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