The Workforce AI Index · Financial Services
U.S. Bancorp (USB)
Bank, one pattern. Read October 1, 2026 from the annual report for the period ending 2025-12-31, filed 2026-02-23. Ranked 3 of the 15 Financial Services companies read so far, by the share within reach now: the sector.
The filing states 68,520 employees in one banking business, so one credit intermediation pattern carries the workforce (c).
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 39% now, 58% at the end of 2027, 66% at the end of 2028, 68% at the end of 2030. By the patterns, the work is about 68% desk work, 23% people work and 9% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 33% of the working time stays with people (conversation, in-person and hands-on work), 58% becomes checking a model's work and 6% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
68,520 employees as of 2025-12-31 (stated). The filing gives no count by country; its open positions in the United States carry disclosed pay ranges.
The filing: “As of December 31, 2025, the Company employed a total of 68,520 employees globally.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Credit Intermediation and Related Activities (5221 and 5223 only) | 100% | By description (c): a bank holding company whose consumer banking, payment services and wealth management businesses are all banking and related activities, with no count by segment. |
What the filing says about the workforce: 68,520 employees globally, down from 70,263; over 1.7 million hours of training in 2025; an AI Essentials Channel on its Skills Academy; a cash balance pension for U.S. employees.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Credit Intermediation and Related Activities (5221 and 5223 only), largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- JPMorgan Chase (JPM, 318,512 employees)35% now, 68% by 2028
- Citigroup (C, 226,000 employees)37% now, 68% by 2028
- Bank of America (BAC, 213,000 employees)38% now, 67% by 2028
- Wells Fargo (WFC, 205,000 employees)38% now, 67% by 2028
- Capital One Financial Corporation (COF, 76,300 employees)39% now, 66% by 2028
- The PNC Financial Services Group, Inc. (PNC, 55,333 employees)38% now, 66% by 2028
What the filing says about AI
1 sentences in the filing name AI. The filing names AI in 1 sentence: an AI Essentials Channel launched to help team members use company-approved AI tools in their daily work.
- “The Company also launched an "AI Essentials Channel" on Skills Academy, which is designed to help team members build skills in effectively using Company-approved artificial intelligence tools in their daily work.”
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-12-31 | 68,520 | 2026-02-23 | 10-K |
| 2024-12-31 | 70,263 | 2025-02-21 | 10-K |
| 2023-12-31 | 75,465 | 2024-02-20 | 10-K |
| 2022-12-31 | 78,192 | 2023-02-27 | 10-K |
| 2021-12-31 | 68,796 | 2022-02-22 | 10-K |
| 2020-12-31 | 68,108 | 2021-02-23 | 10-K |
| 2019-12-31 | 69,651 | 2020-02-20 | 10-K |
| 2018-12-31 | 73,333 | 2019-02-22 | 10-K |
| 2017-12-31 | 72,402 | 2018-02-22 | 10-K |
| 2016-12-31 | 71,191 | 2017-02-23 | 10-K |
| 2015-12-31 | 65,433 | 2016-02-25 | 10-K |
| 2014-12-31 | 66,750 | 2015-02-27 | 10-K |
| 2013-12-31 | 65,565 | 2014-02-21 | 10-K |
| 2012-12-31 | 64,486 | 2013-02-22 | 10-K |
| 2011-12-31 | 62,529 | 2012-02-23 | 10-K |
| 2010-12-31 | 60,584 | 2011-02-28 | 10-K |
| 2009-12-31 | not read | 2010-02-26 | 10-K |
| 2008-12-31 | not read | 2009-03-02 | 10-K |
| 2007-12-31 | not read | 2008-02-25 | 10-K |
| 2006-12-31 | 50,000 | 2007-02-26 | 10-K |
| 2005-12-31 | 49,684 | 2006-03-07 | 10-K |
| 2004-12-31 | 48,831 | 2005-02-28 | 10-K |
| 2003-12-31 | 51,377 | 2004-02-27 | 10-K |
| 2002-12-31 | 51,673 | 2003-02-28 | 10-K |
| 2001-12-31 | 50,461 | 2002-02-28 | 10-K |
| 2000-12-31 | 28,949 | 2001-03-01 | 10-K405 |
| 1999-12-31 | 26,891 | 2000-02-25 | 10-K405 |
| 1998-12-31 | 25,526 | 1999-02-26 | 10-K405 |
| 1997-12-31 | 25,858 | 1998-02-27 | 10-K405 |
| 1996-12-31 | 12,976 | 1997-02-28 | 10-K |
| 1995-12-31 | 13,231 | 1996-03-04 | 10-K405 |
| 1994-12-31 | 11,997 | 1995-02-24 | 10-K |
| 1993-12-31 | 12,300 | 1994-03-01 | 10-K |
Limits of this reading
- The filing counts no people by segment; the single pattern rests on its description (c).
- The U.S. share is not stated.
Source: the company's annual report on EDGAR, accession 0000036104-26-000011, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
Questions about this company
- How much of U.S. Bancorp's working time is within reach of AI?
- An estimated 39% now and 66% by the end of 2028, on METR's long-run pace at four in five, from the workforce U.S. Bancorp's own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does U.S. Bancorp employ?
- 68,520 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states.
- What kinds of work make up U.S. Bancorp's workforce?
- Read from its annual report as a blend of 1 industry staffing pattern, the largest Credit Intermediation and Related Activities (5221 and 5223 only); by those patterns the work is about 68% desk work, 23% people work and 9% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does U.S. Bancorp's annual report say about AI?
- 1 sentence in the filing name AI. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 1, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.