Subsector, 712
Museums, Historical Sites, and Similar Institutions
181,800 people work in this industry in the US, at mean pay of $55,990 a year (BLS, May 2025). What follows is how much of their working time the best AI models could finish, when, and in which jobs and tasks. Estimates.
of the paid hours. Estimate.
a year: 80 million hours at what they cost. Not a forecast of savings.
- 42%
- 14%
- 43%
of the paid hours are within reach now in tasks people already bring to Claude. Another 16% is within reach in tasks not yet seen there.
Across the US: 22% within reach now and 37% by the end of 2028, on the long-run pace at four in five.
Share of the paid hours within reach, now to 2030
What each choice means: , , , , . Every pace starts from .
How far this has come
With GPT-4, measured in March 2023, 0% of this industry's paid hours were within reach at . With Claude 3.7 Sonnet, measured in February 2025, 2%. With Claude Mythos Preview (early), measured in April 2026, 19%. Today's estimate: 22%.
A backcast: today's task data with the best model METR had measured by each date. It shows how fast the models have moved, not what anyone forecast at the time.
Where the hours are
Jobs by hours within reach now. The 40 largest jobs hold 80% of the people.
| People | Pay here | |||
|---|---|---|---|---|
| Customer Service Representatives | 8,680 | 64% | 12 million | $35K |
| Self-Enrichment Teachers | 7,400 | 54% | 8.3 million | $43K |
| Travel Guides | 8,040 | 24% | 3.9 million | $35K |
| Office Clerks, General | 3,310 | 54% | 3.7 million | $40K |
| General and Operations Managers | 7,520 | 23% | 3.6 million | $93K |
| Bookkeeping, Accounting, and Auditing Clerks | 1,770 | 78% | 2.9 million | $48K |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | 2,760 | 43% | 2.4 million | $45K |
| Amusement and Recreation Attendants | 5,620 | 20% | 2.4 million | $33K |
| Receptionists and Information Clerks | 1,750 | 59% | 2.1 million | $35K |
| Retail Salespersons | 5,020 | 19% | 2 million | $34K |
| Animal Caretakers | 8,250 | 11% | 1.9 million | $39K |
| Security Guards | 6,130 | 14% | 1.8 million | $39K |
People: BLS counts for this industry, May 2025. Pay here: the median paid for the job in this industry, else its mean, else the national median. 179 smaller jobs (36,140 people) count in every total but are not listed. Task data covers 97% of the industry's people; the rest are in BLS "all other" groups with no task list, or in counts BLS does not publish.
The tasks with the most hours within reach by the end of 2028
Across the whole industry, on the chosen pace and reliability.
- Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.Tour Guides and Escorts2.9 million hours100% of the task within reach
- Develop and maintain an institution's registration, cataloging, and basic record-keeping systems, using computer databases.Curators2.4 million hours86% of the task within reach
- Plan tour itineraries, applying knowledge of travel routes and destination sites.Travel Guides2.3 million hours100% of the task within reach
- Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.Travel Guides2.2 million hours100% of the task within reach
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.Customer Service Representatives2 million hours100% of the task within reach
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Customer Service Representatives1.8 million hours100% of the task within reach
- Adapt teaching methods and instructional materials to meet students' varying needs and interests.Self-Enrichment Teachers1.7 million hours100% of the task within reach
- Find homes for stray or unwanted animals.Animal Caretakers1.7 million hours100% of the task within reach
- Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.Market Research Analysts and Marketing Specialists1.4 million hours90% of the task within reach
- Check to ensure that appropriate changes were made to resolve customers' problems.Customer Service Representatives1.4 million hours80% of the task within reach
Scan a typical company in this industry
The industry's largest jobs, in the proportions BLS counts across the whole industry, at the pay it pays, run through the company scan. A starting point before you have a roster, or a benchmark for the one you have.
Inside this industry
Within reach now and by the end of 2028, long-run pace, four in five.
How it is built: BLS counts the people in each job in this industry; each job's tasks and their lengths give its share within reach at a date; the industry's share is those shares weighted by people. Value is pay times 1.43 for benefits and payroll costs. Seen in Claude use splits today's share by whether Anthropic saw people bring each task to Claude in 2025; other AI tools are not counted. How it works