The Workforce AI Index · Healthcare
Humana Inc. (HUM)
Health insurer and care provider, split by description. Read October 1, 2026 from the annual report for the period ending 2025-12-31, filed 2026-02-19. Ranked 4 of the 27 Healthcare companies read so far, by the share within reach now: the sector.
The filing states approximately 67,060 associates and nothing by segment, so the split between insurance and the CenterWell care businesses follows its description and revenue (c).
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 33% now, 48% at the end of 2027, 54% at the end of 2028, 57% at the end of 2030. By the patterns, the work is about 57% desk work, 26% people work and 17% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 43% of the working time stays with people (conversation, in-person and hands-on work), 47% becomes checking a model's work and 6% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
67,060 employees as of 2025-12-31 (stated). The filing describes a U.S. health insurer and care provider and gives no count by country.
The filing: “As of December 31, 2025, we had approximately 67,060 associates.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Insurance Carriers | 60% | By revenue (c): the Insurance segment at 85% of revenue, Medicare Advantage and other health plans, with about 1,000 sales and 2,200 telemarketing representatives stated inside it and no count by segment. |
| Offices of Physicians | 20% | By description (c): the CenterWell senior primary care centers the filing describes, weighted above their share of revenue because clinics carry more people for their revenue than insurance, with no stated count. |
| Home Health Care Services | 20% | By description (c): the CenterWell home health business the filing describes, weighted the same way, with no stated count. |
What the filing says about the workforce: Approximately 67,060 associates, up from 65,680; about 1,000 sales representatives and 2,200 telemarketing representatives; average tenure 7 years; voluntary turnover 13.8% in 2025.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Insurance Carriers, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- UnitedHealth Group (UNH, 390,000 employees)33% now, 54% by 2028
- Elevance Health (ELV, 97,100 employees)35% now, 62% by 2028
- The Progressive Corporation (PGR, 70,000 employees)37% now, 68% by 2028
- Cigna Corporation (CI, 67,700 employees)36% now, 60% by 2028
- Centene Corp. (CNC, 61,100 employees)37% now, 68% by 2028
What the filing says about AI
6 sentences in the filing name AI. The filing names AI in 6 sentences, as risk: systems powered by or incorporating AI and machine learning that must be maintained and protected, and changes to laws on how it may use them.
- “If we fail to properly maintain the integrity of our data, to strategically maintain existing or implement new information systems (including systems powered by or incorporating AI/ML), or to protect our proprietary rights to our systems, our business may be materially adversely affected.”
- “These systems require an ongoing commitment of significant resources to maintain, protect, and enhance existing systems and develop and integrate new systems, including systems powered by or incorporating artificial intelligence and machine learning (including generative AI) (AI/ML), to keep pace with continuing changes in information processing technology, evolving industry and regulatory stan...”
- “In addition, changes to laws, regulations and guidance regarding how we may use AI/ML could make 22 it harder for us to conduct our business using AI/ML, require us to retrain our AI/ML, delete data produced by our AI/ML, or prevent or limit our use of AI/ML.”
- “Our use of AI/ML technologies could also result in additional compliance costs, regulatory investigations, actions, fines or penalties, and consumer or other lawsuits.”
- “If the information we rely upon to run our businesses was found to be inaccurate, unreliable, or biased, if we fail to improve service levels or maintain the integrity of our data, or if we fail to effectively maintain our information systems and develop and integrate new systems (including systems powered by or incorporating AI/ML), or if our use of AI/ML technologies were to result in inaccur...”
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-12-31 | 67,060 | 2026-02-19 | 10-K |
| 2024-12-31 | 65,680 | 2025-02-20 | 10-K |
| 2023-12-31 | 67,600 | 2024-02-15 | 10-K |
| 2022-12-31 | 67,100 | 2023-02-16 | 10-K |
| 2021-12-31 | 95,500 | 2022-02-17 | 10-K |
| 2020-12-31 | 48,700 | 2021-02-18 | 10-K |
| 2019-12-31 | 46,000 | 2020-02-20 | 10-K |
| 2018-12-31 | 41,600 | 2019-02-21 | 10-K |
| 2017-12-31 | 45,900 | 2018-02-16 | 10-K |
| 2016-12-31 | 51,600 | 2017-02-17 | 10-K |
| 2015-12-31 | 50,100 | 2016-02-18 | 10-K |
| 2014-12-31 | 57,000 | 2015-02-18 | 10-K |
| 2013-12-31 | 52,000 | 2014-02-19 | 10-K |
| 2012-12-31 | 43,400 | 2013-02-22 | 10-K |
| 2011-12-31 | 40,000 | 2012-02-24 | 10-K |
| 2010-12-31 | 35,200 | 2011-02-18 | 10-K |
| 2009-12-31 | 28,100 | 2010-02-19 | 10-K |
| 2008-12-31 | 28,900 | 2009-02-20 | 10-K |
| 2007-12-31 | 25,000 | 2008-02-25 | 10-K |
| 2006-12-31 | 22,300 | 2007-02-23 | 10-K |
| 2005-12-31 | 18,700 | 2006-03-03 | 10-K |
| 2004-12-31 | 13,700 | 2005-03-02 | 10-K |
| 2003-12-31 | 13,700 | 2004-03-05 | 10-K |
| 2002-12-31 | 13,500 | 2003-03-21 | 10-K |
| 2001-12-31 | 14,500 | 2002-03-28 | 10-K405 |
| 2000-12-31 | 15,600 | 2001-03-30 | 10-K405 |
| 1999-12-31 | 17,300 | 2000-03-30 | 10-K |
| 1998-12-31 | 16,300 | 1999-03-31 | 10-K405 |
| 1997-12-31 | 19,500 | 1998-03-31 | 10-K |
| 1996-12-31 | 18,300 | 1997-03-28 | 10-K |
| 1995-12-31 | 16,800 | 1996-03-29 | 10-K405 |
| 1994-12-31 | 12,000 | 1995-03-30 | 10-K405 |
| 1993-12-31 | 8,800 | 1994-03-29 | 10-K |
Limits of this reading
- The filing counts sales and telemarketing representatives but no segment; the split between insurance and care delivery rests on description and revenue (c).
Source: the company's annual report on EDGAR, accession 0000049071-26-000009, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
Questions about this company
- How much of Humana Inc.'s working time is within reach of AI?
- An estimated 33% now and 54% by the end of 2028, on METR's long-run pace at four in five, from the workforce Humana Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does Humana Inc. employ?
- 67,060 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states.
- What kinds of work make up Humana Inc.'s workforce?
- Read from its annual report as a blend of 3 industry staffing patterns, the largest Insurance Carriers; by those patterns the work is about 57% desk work, 26% people work and 17% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does Humana Inc.'s annual report say about AI?
- 6 sentences in the filing name AI. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 1, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.