Popular, Inc. (BPOP)

Puerto Rico bank, 9,427 employees. Read October 19, 2026 from the annual report for the period ending December 31, 2025, filed March 2, 2026. Ranked 18 of the 88 Financial Services companies read so far, by the share within reach now.

Popular states 9,427 employees at December 31, 2025, none represented by a collective bargaining group, in its banking businesses in Puerto Rico (79% of revenue) and the mainland United States (18%) with no count by kind of work, so one pattern takes the whole workforce at the credit group that holds banks by description (c).

The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.

What follows from the reading

Share of working time within reach of AI, on the long-run pace at four in five: 40% now, 58% at the end of 2027, 66% at the end of 2028, 68% at the end of 2030. By the patterns, the work is about 68% desk work, 23% people work and 9% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 32% of the working time stays with people (conversation, in-person and hands-on work), 60% becomes checking a model's work and 6% could be handed over with lighter checks, from the industries' own figures, not the company's roles.

Headcount

9,427 employees as of December 31, 2025 (stated). The filing counts no employees by location; its businesses are in Puerto Rico (79% of revenue), a U.S. territory, and the mainland United States (18%).

The filing: “As of December 31, 2025, Popular employed 9,427 individuals, none of whom were represented by a collective bargaining group.”

The workforce as industry patterns

What the filing says about the workforce: 9,427 employees, none represented by a collective bargaining group; a fitness center and a health and wellness center at the San Juan campus; the count rose from 8,700 in 2020.

Companies read with the same leading pattern

Other companies whose largest staffing pattern is also Credit Intermediation and Related Activities (5221 and 5223 only), largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.

• JPMorgan Chase (JPM, 318,512 employees)37% now, 68% by 2028
• Citigroup (C, 226,000 employees)38% now, 68% by 2028
• Bank of America (BAC, 213,000 employees)39% now, 67% by 2028
• Wells Fargo (WFC, 205,000 employees)39% now, 67% by 2028
• Capital One Financial Corporation (COF, 76,300 employees)40% now, 66% by 2028
• U.S. Bancorp (USB, 68,520 employees)40% now, 66% by 2028
• The PNC Financial Services Group, Inc. (PNC, 55,333 employees)40% now, 66% by 2028
• Mastercard Incorporated (MA, 39,800 employees)40% now, 66% by 2028

What the filing says about AI

8 sentences in the filing name AI. The filing names AI among the new technologies raising cybersecurity risks for large financial institutions and expects the rise and use of AI to exacerbate those risks.

• “Cybersecurity risks for large financial institutions such as Popular have increased significantly in recent years in part because of the proliferation of new technologies, such as mobile banking, cloud hosting, artificial intelligence and the ability to conduct instant financial transactions anywhere globally, as well as due to geopolitical conflicts and the increased sophistication and activit...”
• “Cybersecurity threats are constantly evolving, especially given the advances in, and the rise of the use of, artificial intelligence and quantum computing, thereby increasing the difficulty of preventing, detecting and successfully defending against them.”
• “We expect the rise and use of artificial intelligence to exacerbate this risk.”
• “Any problems caused by these vendors, including those resulting from disruptions in the services provided, vulnerabilities in or breaches of the vendor's systems or environments, failure of the vendor to handle current or higher volumes, failure of the vendor to provide services for any reason or poor performance of services, failure of the vendor to notify us of a reportable event in a timely...”
• “We face significant and increasing competition in the rapidly evolving financial services industry, and face challenges in the adoption of new technologies such as artificial intelligence which may put us at a competitive disadvantage.”

Its annual reports, year by year

Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector

• Fiscal 20210median 0
• Fiscal 20220median 0
• Fiscal 20232median 1
• Fiscal 20243median 4
• Fiscal 20258median 10

Headcount by filing year

As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.

Limits of this reading

• No count by kind of work: the one pattern is by description (c).
• The U.S. share is not stated; most employees are in Puerto Rico, a U.S. territory.

Source: the company's annual report on EDGAR, accession 0001193125-26-085756, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.