Assurant, Inc. (AIZ)
Device protection insurer with repair and care centers. Read October 19, 2026 from the annual report for the period ending December 31, 2025, filed February 19, 2026. Ranked 56 of the 88 Financial Services companies read so far, by the share within reach now.
Within reach now
37%
End of 2028
60%
Employees, annual report
14,800
Leading staffing pattern
Insurance Carriers
Share of the working time within reach, long-run pace, four times in five
- Now37%
- End of 202753%
- End of 202860%
- End of 203062%
What changes for its people by the end of 2028, by its industries' figures
- Stays with people 38%
- Becomes checking a model's work 50%
- Handed over with lighter checks 10%
The filing states 14,800 employees, 61% in frontline hourly roles such as customer care, claims, mobile repair and logistics, across its device protection and housing insurance businesses.
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 37% now, 53% at the end of 2027, 60% at the end of 2028, 62% at the end of 2030. By the patterns, the work is about 62% desk work, 24% people work and 14% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 38% of the working time stays with people (conversation, in-person and hands-on work), 50% becomes checking a model's work and 10% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
14,800 employees as of December 31, 2025 (stated). Not stated alone; 72% of employees are in North America, the rest in Europe, Latin America and Asia Pacific.
The filing: “As of December 31, 2025, Assurant had approximately 14,800 employees, representing more than 80 nationalities, with a presence in 21 markets globally.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Insurance Carriers | 55% | Global Lifestyle (77% of revenue) and Global Housing (23%) underwrite device protection, service contracts and lender-placed insurance; the filing's 38% in managerial and business and support roles and the claims administration among its frontline roles are read at insurance carriers by description (c). |
| Electronic and Precision Equipment Repair and Maintenance | 25% | The filing names mobile repair and logistics among the predominantly hourly frontline roles that are 61% of employees, (a) for the share and (c) for the split, the device repair and supply chain centers of the Global Lifestyle business, read at precision equipment repair. |
| Business Support Services | 20% | Customer care is the first of the frontline roles the filing names, the contact centers and global capability centers it describes, read at business support services by description (c). |
What the filing says about the workforce: About 61% frontline, predominantly hourly (customer care, claims administration, mobile repair, logistics), and 38% managerial, predominantly salaried; 72% in North America; voluntary turnover 11% in 2025, 14% for frontline and 5% for managerial roles; Global Capability Centers in key markets.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Insurance Carriers, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- UnitedHealth Group (UNH, 390,000 employees)33% now, 54% by 2028
- Elevance Health (ELV, 97,100 employees)36% now, 62% by 2028
- The Progressive Corporation (PGR, 70,000 employees)39% now, 68% by 2028
- Cigna Corporation (CI, 67,700 employees)37% now, 60% by 2028
- Humana Inc. (HUM, 67,060 employees)34% now, 54% by 2028
- Centene Corp. (CNC, 61,100 employees)39% now, 68% by 2028
- The Allstate Corporation (ALL, 53,000 employees)39% now, 68% by 2028
- MetLife, Inc. (MET, 46,000 employees)39% now, 68% by 2028
What the filing says about AI
29 sentences in the filing name AI. Twenty-nine sentences: the company says it invests in digital capabilities supported by AI, robotics and data-driven insights to build products and customer experiences for its clients, and names AI among its innovation priorities.
- “We leverage those insights to invest in emerging technologies and operations, including digital capabilities supported by artificial intelligence ("AI"), to introduce innovative products and services and continuously adapt those offerings to the changing needs of consumers.”
- “As we continue to evolve our product and service capabilities and respond to client and consumer needs, we expect ongoing innovation of our integrated offerings, leveraging data-driven insights, technology, robotics and AI to deliver additional value for our clients and their customers. 3 Deploying our capital strategically.”
- “We continue to invest in technology, including digital, robotics and AI, and seek to integrate technology platforms with our clients, to create superior customer experiences. 2025 Highlights In 2025, we delivered another year of profitable growth and reinforced our solid foundation for the future by prioritizing disciplined investments in innovation across our diversified Global Lifestyle and G...”
- “Across the businesses, we are investing in technology, including AI, to transform our operations, support our clients and improve the customer experience.”
- “These services support both our insurance and non-insurance customers and are powered by our AI-driven dynamic fulfillment platform.”
Its annual reports, year by year
Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector
- Fiscal 20210median 0
- Fiscal 20220median 0
- Fiscal 202310median 1
- Fiscal 202418median 4
- Fiscal 202529median 10
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-12-31 | 14,800 | 2026-02-19 | 10-K |
| 2024-12-31 | 14,200 | 2025-02-20 | 10-K |
| 2023-12-31 | 13,600 | 2024-02-15 | 10-K |
| 2022-12-31 | 13,700 | 2023-02-17 | 10-K |
| 2021-12-31 | 15,600 | 2022-02-22 | 10-K |
| 2020-12-31 | 13,600 | 2021-02-19 | 10-K |
| 2019-12-31 | 13,600 | 2020-02-19 | 10-K |
| 2018-12-31 | 13,750 | 2019-02-22 | 10-K |
| 2017-12-31 | 13,600 | 2018-02-14 | 10-K |
| 2016-12-31 | 14,700 | 2017-02-14 | 10-K |
| 2015-12-31 | 16,700 | 2016-02-16 | 10-K |
| 2014-12-31 | 17,600 | 2015-02-19 | 10-K |
| 2013-12-31 | 16,600 | 2014-02-19 | 10-K |
| 2012-12-31 | 14,600 | 2013-02-20 | 10-K |
| 2011-12-31 | 14,100 | 2012-02-23 | 10-K |
| 2010-12-31 | 14,000 | 2011-02-23 | 10-K |
| 2009-12-31 | 15,000 | 2010-02-25 | 10-K |
| 2008-12-31 | 15,000 | 2009-02-27 | 10-K |
| 2007-12-31 | 14,000 | 2008-03-03 | 10-K |
| 2006-12-31 | 13,400 | 2007-03-01 | 10-K |
| 2005-12-31 | 12,000 | 2006-03-10 | 10-K |
| 2004-12-31 | 12,000 | 2005-03-31 | 10-K |
| 2003-12-31 | 12,200 | 2004-03-30 | 10-K |
Limits of this reading
- No count by business or site: the split between underwriting, device repair and logistics, and customer care is by description (c) within the stated frontline share.
- The U.S. share is not stated alone; the data service's geography table (United States 100%) was not used.
Source: the company's annual report on EDGAR, accession 0001267238-26-000010, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
The report on Assurant, Inc., $29
This page as a document to keep, with what it does not show: the share within reach at every date on three paces and two reliabilities, a typical workforce of this shape at the stated headcount role by role and task by task (the industries' staffing, never the company's roster), where to start, what changes for the people and what they would learn, every sentence in the filing that names AI, the headcount by year, the companies read with the same leading pattern, the method and a citation line. To print or save as a PDF, open again in your browser for a year.
See the report, $29See the sample first: Walmart's report is free
Questions about this company
- How much of Assurant, Inc.'s working time is within reach of AI?
- An estimated 37% now and 60% by the end of 2028, on METR's long-run pace at four in five, from the workforce Assurant, Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does Assurant, Inc. employ?
- 14,800 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states.
- What kinds of work make up Assurant, Inc.'s workforce?
- Read from its annual report as a blend of 3 industry staffing patterns, the largest Insurance Carriers; by those patterns the work is about 62% desk work, 24% people work and 14% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does Assurant, Inc.'s annual report say about AI?
- 29 sentences in the filing name AI. Its annual reports for fiscal 2021 to 2025 name it in 0, 0, 10, 18 and 29 sentences, year by year. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 19, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.