American International Group, Inc. (AIG)
A global insurer, most people abroad. Read October 19, 2026 from the annual report for the period ending December 31, 2025, filed February 12, 2026. Ranked 20 of the 44 Financial Services companies read so far, by the share within reach now.
Within reach now
39%
End of 2028
68%
Employees, annual report
22,100
Leading staffing pattern
Insurance Carriers
Share of the working time within reach, long-run pace, four times in five
- Now39%
- End of 202759%
- End of 202868%
- End of 203071%
What changes for its people by the end of 2028, by its industries' figures
- Stays with people 29%
- Becomes checking a model's work 61%
- Handed over with lighter checks 7%
An insurer whose filing states its total and a regional split but nothing by line of business, so one pattern carries it, applied abroad.
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 39% now, 59% at the end of 2027, 68% at the end of 2028, 71% at the end of 2030. By the patterns, the work is about 71% desk work, 25% people work and 4% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 29% of the working time stays with people (conversation, in-person and hands-on work), 61% becomes checking a model's work and 7% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
22,100 employees as of December 31, 2025 (stated). The filing counts by region, not by country: 27% in North America, 47% in Asia Pacific, 26% in EMEA and Latin America.
The filing: “At December 31, 2025, we had approximately 22,100 employees based in approximately 45 countries, of which 27 percent are located in North America, 47 percent are in the Asia Pacific region and the remaining 26 percent are in the European, Middle East and Africa (EMEA region) and Latin America.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Insurance Carriers | 100% | By description (c): the filing describes insurance subsidiaries regulated by insurance authorities in the jurisdictions where they operate and employees building insurance and business knowledge; the pattern applies abroad because the work is the same (rule 7). |
What the filing says about the workforce: About 22,100 employees in about 45 countries: 27% in North America, 47% in Asia Pacific, 26% in EMEA and Latin America; 38% of open positions were filled with internal talent in 2025. No hourly, part-time or union counts are stated.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Insurance Carriers, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- UnitedHealth Group (UNH, 390,000 employees)33% now, 54% by 2028
- Elevance Health (ELV, 97,100 employees)36% now, 62% by 2028
- The Progressive Corporation (PGR, 70,000 employees)39% now, 68% by 2028
- Cigna Corporation (CI, 67,700 employees)37% now, 60% by 2028
- Humana Inc. (HUM, 67,060 employees)34% now, 54% by 2028
- Centene Corp. (CNC, 61,100 employees)39% now, 68% by 2028
- The Allstate Corporation (ALL, 53,000 employees)39% now, 68% by 2028
- MetLife, Inc. (MET, 46,000 employees)39% now, 68% by 2028
What the filing says about AI
30 sentences in the filing name AI. The filing's AI sentences are about regulation: it lists privacy, data protection, cybersecurity and AI laws, notes that U.S. states have adopted or are considering rules on big data, AI and machine learning in insurance, and cites the NAIC's 2023 model bulletin on insurers' use of AI.
- “Below we highlight a few key applicable privacy, data protection, cybersecurity and artificial intelligence (AI) laws and regulations.”
- “Certain U.S. states have adopted or are considering regulations and guidance relating to the use of "big data," AI, machine learning and other technology innovations in the insurance marketplace.”
- “For example, in December 2023, the NAIC adopted a model bulletin on the use of AI by insurers that sets forth governance, risk management and other requirements that insurers using AI are expected to establish.”
- “In addition, state insurance regulators in the United States, including NYDFS, have issued and will continue to consider regulations or proposed guidelines in the use of external data, algorithms and AI in insurance practices, including underwriting, marketing, and claims practices.”
- “The EU has also taken steps to regulate the use of data and algorithms used for the purpose of AI and automated decision-making.”
Its annual reports, year by year
Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector
- Fiscal 20214median 0
- Fiscal 20225median 0
- Fiscal 202317median 1
- Fiscal 202418median 4
- Fiscal 202530median 10
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-12-31 | 22,100 | 2026-02-12 | 10-K |
| 2024-12-31 | 22,200 | 2025-02-13 | 10-K |
| 2023-12-31 | 25,200 | 2024-02-14 | 10-K |
| 2022-12-31 | 26,200 | 2023-02-17 | 10-K |
| 2021-12-31 | 36,600 | 2022-02-17 | 10-K |
| 2020-12-31 | 45,000 | 2021-02-19 | 10-K |
| 2019-12-31 | 46,000 | 2020-02-21 | 10-K |
| 2018-12-31 | 49,600 | 2019-02-15 | 10-K |
| 2017-12-31 | 49,800 | 2018-02-16 | 10-K |
| 2016-12-31 | 56,400 | 2017-02-23 | 10-K |
| 2015-12-31 | 66,400 | 2016-02-19 | 10-K |
| 2014-12-31 | 65,000 | 2015-02-20 | 10-K |
| 2013-12-31 | 64,000 | 2014-02-20 | 10-K |
| 2012-12-31 | 63,000 | 2013-02-21 | 10-K |
| 2011-12-31 | 57,000 | 2012-02-23 | 10-K |
| 2010-12-31 | 63,000 | 2011-02-24 | 10-K |
| 2009-12-31 | 96,000 | 2010-02-26 | 10-K |
| 2008-12-31 | 116,000 | 2009-03-02 | 10-K |
| 2007-12-31 | 116,000 | 2008-02-28 | 10-K |
| 2006-12-31 | 106,000 | 2007-03-01 | 10-K |
| 2005-12-31 | 97,000 | 2006-03-16 | 10-K |
| 2004-12-31 | 92,000 | 2005-05-31 | 10-K |
| 2003-12-31 | 86,000 | 2004-03-15 | 10-K |
| 2002-12-31 | 80,000 | 2003-03-31 | 10-K |
| 2001-12-31 | 81,000 | 2002-04-01 | 10-K |
| 2000-12-31 | 61,000 | 2001-04-02 | 10-K |
| 1999-12-31 | 55,000 | 2000-03-30 | 10-K |
| 1998-12-31 | 48,000 | 1999-03-31 | 10-K |
| 1997-12-31 | 40,000 | 1998-03-30 | 10-K |
| 1996-12-31 | 36,600 | 1997-03-28 | 10-K |
| 1995-12-31 | 34,500 | 1996-03-29 | 10-K |
| 1994-12-31 | 32,000 | 1995-03-31 | 10-K |
| 1993-12-31 | 33,000 | 1994-03-30 | 10-K |
Limits of this reading
- One pattern by description (c); the filing counts no employees by line of business.
- The U.S. share is not stated; North America holds 27% of the headcount.
Source: the company's annual report on EDGAR, accession 0000005272-26-000023, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
The report on American International Group, Inc., $29
This page as a document to keep, with what it does not show: the share within reach at every date on three paces and two reliabilities, a typical workforce of this shape at the stated headcount role by role and task by task (the industries' staffing, never the company's roster), where to start, what changes for the people and what they would learn, every sentence in the filing that names AI, the headcount by year, the companies read with the same leading pattern, the method and a citation line. To print or save as a PDF, open again in your browser for a year.
See the report, $29See the sample first: Walmart's report is free
Questions about this company
- How much of American International Group, Inc.'s working time is within reach of AI?
- An estimated 39% now and 68% by the end of 2028, on METR's long-run pace at four in five, from the workforce American International Group, Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does American International Group, Inc. employ?
- 22,100 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states.
- What kinds of work make up American International Group, Inc.'s workforce?
- Read from its annual report as a blend of 1 industry staffing pattern, the largest Insurance Carriers; by those patterns the work is about 71% desk work, 25% people work and 4% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does American International Group, Inc.'s annual report say about AI?
- 30 sentences in the filing name AI. Its annual reports for fiscal 2021 to 2025 name it in 4, 5, 17, 18 and 30 sentences, year by year. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 19, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.