The Workforce AI Index · Communication Services
Comcast (CMCSA)
Connectivity, networks, parks and studios by description. Read October 1, 2026 from the annual report for the period ending 2025-12-31, filed 2026-02-03. Ranked 8 of the 10 Communication Services companies read so far, by the share within reach now: the sector.
The filing states a full-time equivalent total and the share abroad, and nothing by segment, so the four patterns follow its description of connectivity, networks, parks and production.
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 23% now, 40% at the end of 2027, 47% at the end of 2028, 49% at the end of 2030. By the patterns, the work is about 50% desk work, 22% people work and 28% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 50% of the working time stays with people (conversation, in-person and hands-on work), 36% becomes checking a model's work and 10% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
179,000 employees as of 2025-12-31 (full-time equivalent). Approximately 30% of employees were located in over 30 countries outside the United States, with larger concentrations in the United Kingdom, Western Europe, East Asia and South Asia.
The filing: “As of December 31, 2025, we had approximately 179,000 full-time and part-time employees calculated on a full-time equivalent basis.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Telecommunications | 55% | By (c): the filing states the total and the share abroad but no headcount by segment, and describes its connectivity businesses, broadband, wireless and international connectivity, as the largest, so the larger share is read into the telecommunications pattern by description. |
| Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers | 20% | By (c): the television networks and streaming service in its content businesses are described without a headcount, so a share is read into the media networks and streaming pattern by description. |
| Amusement Parks and Arcades | 15% | By (c): the theme parks are described without a headcount, so a share is read into the amusement parks pattern by description. |
| Motion Picture and Video Industries | 10% | By (c): film and television production is described without a headcount, and the filing notes its freelance writers, directors and actors work under guild agreements, so a share of the employed staff is read into the motion picture pattern by description. |
What the filing says about the workforce: About 179,000 full-time and part-time employees on a full-time equivalent basis, 30% outside the United States; freelance and temporary employees used in the normal course; a small portion of full-time U.S. employees unionized, while many freelance production workers are under guild agreements; over 24,000 employees received stock awards in 2025.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Telecommunications, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- AT&T (T, 133,030 employees)26% now, 49% by 2028
- Charter Communications, Inc. (CHTR, 91,900 employees)26% now, 49% by 2028
- Verizon (VZ, 89,900 employees)26% now, 49% by 2028
- T-Mobile US, Inc. (TMUS, 75,000 employees)26% now, 49% by 2028
What the filing says about AI
8 sentences in the filing name AI. AI appears in the risk factors (piracy of programming and films, competition in content and video); the human capital section does not mention it.
- “Applying existing laws in novel ways to new technologies, including streaming services and artificial intelligence ("AI"), may also affect our business.”
- “In particular, unauthorized copying, distribution and piracy of programming and films over the internet, through devices, software and websites, on counterfeit DVDs/Blu-rays, through AI and through other platforms interfere with the market for copyrighted works and present challenges for our content businesses.”
- “Our businesses in Content & Experiences, as well as our video business, face substantial and increasing competition from providers of similar types of entertainment, sports, news and information content, as well as from other forms of entertainment, including from social networking and user-generated content or technologies such as AI that can rapidly produce large volumes of content, as well a...”
- “The legal landscape for new technologies, including AI, remains uncertain, and legal developments could impact our ability to protect our intellectual property against uses by unauthorized third parties, including generative AI developers, misappropriation, reproduction or infringement or impact our ability to deploy new technologies.”
- “Our success is, to a large extent, dependent on our ability to acquire, develop, adopt and leverage new and existing technologies, such as AI, and our competitors' use of certain types of technology and equipment may provide them with a competitive advantage.”
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-12-31 | 179,000 | 2026-02-03 | 10-K |
| 2024-12-31 | 182,000 | 2025-01-31 | 10-K |
| 2023-12-31 | 186,000 | 2024-01-31 | 10-K |
| 2022-12-31 | 186,000 | 2023-02-03 | 10-K |
| 2021-12-31 | 189,000 | 2022-02-02 | 10-K |
| 2020-12-31 | 168,000 | 2021-02-04 | 10-K |
| 2019-12-31 | 190,000 | 2020-01-30 | 10-K |
| 2018-12-31 | 184,000 | 2019-01-31 | 10-K |
| 2017-12-31 | 164,000 | 2018-01-31 | 10-K |
| 2016-12-31 | 159,000 | 2017-02-03 | 10-K |
| 2015-12-31 | 153,000 | 2016-02-05 | 10-K |
| 2014-12-31 | 139,000 | 2015-02-27 | 10-K |
| 2013-12-31 | 136,000 | 2014-02-12 | 10-K |
| 2012-12-31 | 129,000 | 2013-02-21 | 10-K |
| 2011-12-31 | 126,000 | 2012-02-23 | 10-K |
| 2010-12-31 | 102,000 | 2011-02-25 | 10-K |
| 2009-12-31 | 107,000 | 2010-02-23 | 10-K |
| 2008-12-31 | 100,000 | 2009-02-20 | 10-K |
| 2007-12-31 | 100,000 | 2008-02-20 | 10-K |
| 2006-12-31 | 90,000 | 2007-02-26 | 10-K |
| 2005-12-31 | 80,000 | 2006-02-22 | 10-K |
| 2004-12-31 | 74,000 | 2005-02-23 | 10-K |
| 2003-12-31 | 68,000 | 2004-03-12 | 10-K |
| 2002-12-31 | 82,000 | 2003-03-20 | 10-K |
Limits of this reading
- No headcount by segment is stated; all four pattern shares follow the business description (c).
- The headcount is a full-time equivalent count.
Source: the company's annual report on EDGAR, accession 0001628280-26-004994, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
Questions about this company
- How much of Comcast's working time is within reach of AI?
- An estimated 23% now and 47% by the end of 2028, on METR's long-run pace at four in five, from the workforce Comcast's own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does Comcast employ?
- 179,000 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states, in full-time equivalents. About 70% in the U.S.
- What kinds of work make up Comcast's workforce?
- Read from its annual report as a blend of 4 industry staffing patterns, the largest Telecommunications; by those patterns the work is about 50% desk work, 22% people work and 28% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does Comcast's annual report say about AI?
- 8 sentences in the filing name AI. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 1, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
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