Lumen Technologies, Inc. (LUMN)
Network services company, 24,000, 86% U.S. Read October 19, 2026 from the annual report for the period ending December 31, 2025, filed February 20, 2026. Ranked 5 of the 13 Communication Services companies read so far, by the share within reach now.
Within reach now
27%
End of 2028
49%
Employees, annual report
24,000
Leading staffing pattern
Telecommunications
Share of the working time within reach, long-run pace, four times in five
- Now27%
- End of 202742%
- End of 202849%
- End of 203051%
What changes for its people by the end of 2028, by its industries' figures
- Stays with people 48%
- Becomes checking a model's work 38%
- Handed over with lighter checks 10%
A telecommunications company whose filing states its total and the count abroad, and nothing by kind of work, so the whole workforce takes the telecommunications pattern.
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 27% now, 42% at the end of 2027, 49% at the end of 2028, 51% at the end of 2030. By the patterns, the work is about 51% desk work, 20% people work and 29% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 48% of the working time stays with people (conversation, in-person and hands-on work), 38% becomes checking a model's work and 10% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
24,000 employees as of December 31, 2025 (stated). About 3,400 of 24,000 employees outside the U.S., as the filing states, so about 86% in the U.S.
The filing: “We aim to attract broad talent to develop innovative ideas that transform industries worldwide. 5 Table o f Contents As of December 31, 2025, we employed approximately 24,000 employees globally, including approximately 3,400 outside the U.S.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Telecommunications | 100% | By description (c): the filing describes one business, digital networking and telecommunications services to business and mass market customers, with no count by kind of work, so the whole workforce takes the telecommunications pattern. |
What the filing says about the workforce: About 24,000 employees as of December 31, 2025 (25,000 a year earlier, 39,000 in 2020), about 3,400 outside the U.S.; a learning system with about 160,000 courses.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Telecommunications, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- Comcast (CMCSA, 179,000 employees)24% now, 47% by 2028
- AT&T (T, 133,030 employees)27% now, 49% by 2028
- Charter Communications, Inc. (CHTR, 91,900 employees)27% now, 49% by 2028
- Verizon (VZ, 89,900 employees)27% now, 49% by 2028
- T-Mobile US, Inc. (TMUS, 75,000 employees)27% now, 49% by 2028
What the filing says about AI
27 sentences in the filing name AI. The filing names AI 27 times, as the market the company's networks serve and as learning it makes available to employees.
- “BUSINESS Business Overview We are a leading digital networking services company, empowering enterprise businesses to fuel growth in a multi-cloud, AI-first marketplace by connecting people, data, and applications quickly, securely, and effortlessly.”
- “To attain this goal, we strive to, among other things: deliver best in class physical infrastructure to meet network, transport, data, and computing needs; optimize and innovate the way locations, data centers, and clouds connect; limit, detect, and mitigate network and data security vulnerabilities; expand our product offerings and strengthen our digital self-service ordering platforms; create...”
- “As we build the backbone for the AI economy, we are committed to making AI learning accessible for all employees through high-quality resources.”
- “Our AI Literacy program equips our employees with foundational knowledge of AI, its applications, and its ethical considerations.”
- “This ecosystem expands how we design, deliver, and scale solutions to best support our customers' success as the trusted network for AI.”
Its annual reports, year by year
Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector
- Fiscal 20210median 0
- Fiscal 20221median 0
- Fiscal 202316median 1
- Fiscal 202417median 4
- Fiscal 202527median 10
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-12-31 | 24,000 | 2026-02-20 | 10-K |
| 2024-12-31 | 25,000 | 2025-02-20 | 10-K |
| 2023-12-31 | 28,000 | 2024-02-22 | 10-K |
| 2022-12-31 | 29,000 | 2023-02-23 | 10-K |
| 2021-12-31 | 36,000 | 2022-02-24 | 10-K |
| 2020-12-31 | 39,000 | 2021-02-25 | 10-K |
| 2019-12-31 | 42,500 | 2020-02-28 | 10-K |
| 2018-12-31 | 45,000 | 2019-03-11 | 10-K |
| 2017-12-31 | 51,000 | 2018-03-01 | 10-K |
| 2016-12-31 | 40,000 | 2017-02-23 | 10-K |
| 2015-12-31 | 43,000 | 2016-02-25 | 10-K |
| 2014-12-31 | 45,000 | 2015-02-24 | 10-K |
| 2013-12-31 | 47,000 | 2014-02-27 | 10-K |
| 2012-12-31 | 47,000 | 2013-03-01 | 10-K |
| 2011-12-31 | 49,000 | 2012-02-28 | 10-K |
| 2010-12-31 | 20,300 | 2011-03-01 | 10-K |
| 2009-12-31 | 20,200 | 2010-03-01 | 10-K |
| 2008-12-31 | 6,500 | 2009-02-27 | 10-K |
| 2007-12-31 | 6,600 | 2008-02-29 | 10-K |
| 2006-12-31 | 6,400 | 2007-03-01 | 10-K |
| 2006-03-16 | 6,900 | 2006-03-16 | 10-K |
| 2004-12-31 | 6,800 | 2005-03-16 | 10-K |
| 2003-12-31 | 6,720 | 2004-03-12 | 10-K |
| 2002-12-31 | 6,960 | 2003-03-27 | 10-K |
| 2001-12-31 | 6,900 | 2002-03-15 | 10-K |
| 2000-12-31 | 6,860 | 2001-03-22 | 10-K |
| 1999-12-31 | 5,700 | 2000-03-15 | 10-K |
| 1998-12-31 | 5,800 | 1999-03-16 | 10-K |
| 1997-12-31 | 5,700 | 1998-03-16 | 10-K405 |
| 1996-12-31 | 185 | 1997-03-17 | 10-K |
| 1995-12-31 | 200 | 1996-03-18 | 10-K405 |
| 1994-12-31 | 200 | 1995-03-20 | 10-K |
| 1993-12-31 | 60 | 1994-03-17 | 10-K |
Limits of this reading
- One pattern by description: the filing gives no count by kind of work.
Source: the company's annual report on EDGAR, accession 0000018926-26-000014, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
The report on Lumen Technologies, Inc., $29
This page as a document to keep, with what it does not show: the share within reach at every date on three paces and two reliabilities, a typical workforce of this shape at the stated headcount role by role and task by task (the industries' staffing, never the company's roster), where to start, what changes for the people and what they would learn, every sentence in the filing that names AI, the headcount by year, the companies read with the same leading pattern, the method and a citation line. To print or save as a PDF, open again in your browser for a year.
See the report, $29See the sample first: Walmart's report is free
Questions about this company
- How much of Lumen Technologies, Inc.'s working time is within reach of AI?
- An estimated 27% now and 49% by the end of 2028, on METR's long-run pace at four in five, from the workforce Lumen Technologies, Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does Lumen Technologies, Inc. employ?
- 24,000 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states. About 86% in the U.S.
- What kinds of work make up Lumen Technologies, Inc.'s workforce?
- Read from its annual report as a blend of 1 industry staffing pattern, the largest Telecommunications; by those patterns the work is about 51% desk work, 20% people work and 29% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does Lumen Technologies, Inc.'s annual report say about AI?
- 27 sentences in the filing name AI. Its annual reports for fiscal 2021 to 2025 name it in 0, 1, 16, 17 and 27 sentences, year by year. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 19, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.