Zoom Communications, Inc. (ZM)

Communications software, 7,438 employees, 46% U.S. Read October 19, 2026 from the annual report for the period ending January 31, 2026, filed February 27, 2026. Ranked 77 of the 155 Technology companies read so far, by the share within reach now.

A software company whose filing counts 7,438 full-time employees with 3,457 in the U.S. and nothing by kind of work, so the whole workforce is read at software publishers.

The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.

What follows from the reading

Share of working time within reach of AI, on the long-run pace at four in five: 25% now, 55% at the end of 2027, 69% at the end of 2028, 75% at the end of 2030. By the patterns, the work is about 75% desk work, 23% people work and 2% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 25% of the working time stays with people (conversation, in-person and hands-on work), 58% becomes checking a model's work and 10% could be handed over with lighter checks, from the industries' own figures, not the company's roles.

Headcount

7,438 employees as of January 31, 2026 (stated). Stated by count: 3,457 of 7,438 full-time employees in the United States and 3,981 in international locations.

The filing: “As of January 31, 2026, we had 7,438 full-time employees. Of these employees, 3,457 are in the United States and 3,981 are in our international locations.”

The workforce as industry patterns

What the filing says about the workforce: 7,438 full-time employees as of January 31, 2026 (7,412 a year earlier): 3,457 in the United States and 3,981 abroad; no U.S. union representation, a collective agreement and workers' council at two non-U.S. subsidiaries; a flexible working environment.

Companies read with the same leading pattern

Other companies whose largest staffing pattern is also Software Publishers, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.

• Microsoft (MSFT, 223,000 employees)25% now, 69% by 2028
• Oracle (ORCL, 141,000 employees)26% now, 69% by 2028
• Salesforce, Inc. (CRM, 83,334 employees)25% now, 69% by 2028
• Uber Technologies, Inc. (UBER, 34,000 employees)29% now, 67% by 2028
• DoorDash, Inc. (DASH, 31,400 employees)29% now, 67% by 2028
• Adobe Inc. (ADBE, 31,360 employees)25% now, 69% by 2028
• ServiceNow, Inc. (NOW, 29,187 employees)25% now, 69% by 2028
• Synopsys, Inc. (SNPS, 28,000 employees)25% now, 69% by 2028

What the filing says about AI

104 sentences in the filing name AI. The filing states its mission as an AI-first work platform for human connection, describes Zoom AI Companion built into its products, and says its use of generative AI may bring operational, legal and competitive risks; it names AI in 104 sentences.

• “Forward-looking statements contained in this Annual Report on Form 10-K include, but are not limited to, statements about: our future financial performance, including our revenue, cost of revenue, gross profit, margins, and operating expenses; trends in our key business metrics; the sufficiency of our cash and cash equivalents, investments, and cash provided by sales of our products and service...”
• “We use generative artificial intelligence ("AI") in our products and services, which may result in operational challenges, legal liability, reputational concerns, competitive risks and regulatory concerns that could adversely affect our business and results of operations.”
• “From entrepreneurs to global enterprises, customers choose Zoom to seamlessly collaborate, communicate, and drive outcomes across meetings, chat, phone, contact center, events, and more - all with the built-in assistance of Zoom AI Companion.”
• “Our platform bridges work both inside and outside the organization by integrating AI capabilities across employee collaboration and customer-facing workflows, enabling seamless communication, collaboration, and engagement through Zoom Workplace and Zoom Business Services.”
• “Zoom Workplace with AI Companion brings together Zoom's core communication and productivity tools-including Zoom Meetings, Zoom Phone, Zoom Team Chat, Zoom Docs, and Zoom Whiteboard-to support collaboration across organizations of varying sizes.”

Its annual reports, year by year

Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector

• Fiscal 20210median 0
• Fiscal 20227median 0
• Fiscal 202344median 1
• Fiscal 202477median 4
• Fiscal 2025104median 10

Headcount by filing year

As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.

Limits of this reading

• The count is of full-time employees as the filing states it.

Source: the company's annual report on EDGAR, accession 0001585521-26-000030, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.