ServiceTitan, Inc. (TTAN)

Software for the trades. Read November 8, 2026 from the annual report for the period ending January 31, 2026, filed March 25, 2026. Ranked 81 of the 238 Technology companies read so far, by the share within reach now.

A software company with 3,414 people across the United States, Canada and Armenia, read as one software pattern, its services line too small to stand apart.

The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.

What follows from the reading

Share of working time within reach of AI, on the long-run pace at four in five: 51% now, 68% at the end of 2027, 73% at the end of 2028, 75% at the end of 2030. By the patterns, the work is about 75% desk work, 23% people work and 2% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 25% of the working time stays with people (conversation, in-person and hands-on work), 63% becomes checking a model's work and 10% could be handed over with lighter checks, from the industries' own figures, not the company's roles.

Headcount

3,414 employees as of January 31, 2026 (stated). Not stated as a count; the filing says the majority of employees are based in the United States, with engineers and customer success personnel in Armenia and other international locations.

The filing: “As of January 31, 2026, we had a total of 3,414 Titans across the United States, Canada, Armenia and other international locations.”

The workforce as industry patterns

What the filing says about the workforce: 3,414 Titans engaged through direct employment and professional employer organizations as employer of record where the company has no legal entity; a limited number of independent contractors and 16 third-party service providers besides; full-time headcount 840 in January 2020.

Companies read with the same leading pattern

Other companies whose largest staffing pattern is also Software Publishers, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.

• Microsoft (MSFT, 223,000 employees)51% now, 73% by 2028
• Oracle (ORCL, 141,000 employees)51% now, 73% by 2028
• Salesforce, Inc. (CRM, 83,334 employees)51% now, 73% by 2028
• Uber Technologies, Inc. (UBER, 34,000 employees)52% now, 71% by 2028
• DoorDash, Inc. (DASH, 31,400 employees)52% now, 71% by 2028
• Adobe Inc. (ADBE, 31,360 employees)51% now, 73% by 2028
• ServiceNow, Inc. (NOW, 29,187 employees)51% now, 73% by 2028
• Synopsys, Inc. (SNPS, 28,000 employees)51% now, 73% by 2028

What the filing says about AI

89 sentences in the filing name AI. Eighty-nine sentences, mostly the product: traditional AI, machine learning and generative AI incorporated into its products, growing AI capabilities it says position it to create the agentic operating system for the trades.

• “Forward-looking statements contained in this Annual Report include, but are not limited to, statements about: our future financial performance, including our expectations regarding our revenue, cost of revenue, operating expenses, our ability to determine reserves and our ability to achieve and maintain future profitability; the sufficiency of our cash, cash equivalents and investments to meet...”
• “We have incorporated and are incorporating traditional AI, machine learning and generative AI ( " GenAI " ) into some of our products.”
• “Because of these factors, we are fundamentally able to turn insights into action, a foundation that is accelerated by our growing AI capabilities and that we believe positions us to create the agentic operating system for the trades.”
• “We Leverage Our Data Assets and AI to Drive Customer ROI .”
• “Our unique position across the trades ecosystem provides us with the distinct ability to collect data across all workflows and all users, which we anonymize, aggregate, and analyze to glean insights and productize further improvements for our customers, and in turn provides data to our AI engines, to automate customer tasks and drive additional insight-based actions.”

Its annual reports, year by year

Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector

• Fiscal 202461median 4
• Fiscal 202589median 10

Headcount by filing year

As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.

Limits of this reading

• The collector's 1,000 is the filing's customer-size threshold for SMBs; the headcount is the stated 3,414 (rule 2).
• Titans employed through professional employer organizations abroad are counted as the filing counts them, under its day-to-day direction; the contractors and third-party service providers' people are out (rule 8).
• The U.S. share is not stated as a count.

Source: the company's annual report on EDGAR, accession 0001638826-26-000028, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.