RingCentral, Inc. (RNG)
Cloud communications software, 7,378 personnel. Read October 19, 2026 from the annual report for the period ending December 31, 2025, filed February 27, 2026. Ranked 65 of the 155 Technology companies read so far, by the share within reach now.
Within reach now
25%
End of 2028
69%
Employees, annual report
7,378
Leading staffing pattern
Software Publishers
Share of the working time within reach, long-run pace, four times in five
- Now25%
- End of 202755%
- End of 202869%
- End of 203075%
What changes for its people by the end of 2028, by its industries' figures
- Stays with people 25%
- Becomes checking a model's work 58%
- Handed over with lighter checks 10%
A communications software company whose filing counts 7,378 personnel, employees and outsourced workers together, 74% abroad, with nothing by kind of work, so the whole workforce is read at software publishers with the contractor share flagged.
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 25% now, 55% at the end of 2027, 69% at the end of 2028, 75% at the end of 2030. By the patterns, the work is about 75% desk work, 23% people work and 2% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 25% of the working time stays with people (conversation, in-person and hands-on work), 58% becomes checking a model's work and 10% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
7,378 employees as of December 31, 2025 (stated). Stated: approximately 74% of personnel were located outside the United States in approximately 36 countries.
The filing: “As of December 31, 2025, we had 7,378 personnel comprised of full-time employees and those engaged by third-party outsourcing firms.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Software Publishers | 100% | By description (c): the filing describes an AI-powered cloud communications platform of unified communications, contact center, video and events products built and supported by its personnel, with no count by kind of work, so the whole workforce is read at software publishers. |
What the filing says about the workforce: 7,378 personnel as of December 31, 2025, comprising full-time employees and people engaged through third-party outsourcing firms, about 74% outside the United States in about 36 countries; the count was 4,260 a year earlier, before the outsourced personnel were counted together; some European employees under industry-wide collective agreements.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Software Publishers, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- Microsoft (MSFT, 223,000 employees)25% now, 69% by 2028
- Oracle (ORCL, 141,000 employees)26% now, 69% by 2028
- Salesforce, Inc. (CRM, 83,334 employees)25% now, 69% by 2028
- Uber Technologies, Inc. (UBER, 34,000 employees)29% now, 67% by 2028
- DoorDash, Inc. (DASH, 31,400 employees)29% now, 67% by 2028
- Adobe Inc. (ADBE, 31,360 employees)25% now, 69% by 2028
- ServiceNow, Inc. (NOW, 29,187 employees)25% now, 69% by 2028
- Synopsys, Inc. (SNPS, 28,000 employees)25% now, 69% by 2028
What the filing says about AI
79 sentences in the filing name AI. The filing says AI is core to its platform strategy and product roadmap, taking a significant portion of research and development spend, with an AI-powered portfolio across unified communications, contact center, video and events; it names AI in 79 sentences.
- “Forward-looking statements include, but are not limited to, statements about: our progress against short-term and long-term goals; our future financial performance; our anticipated growth, growth strategies and our ability to effectively manage that growth and effect these strategies; our success in our target markets and key verticals; anticipated trends, developments and challenges in our bus...”
- “Today, the company has an AI-powered, multi-product portfolio including Unified Communications as a Service ("UCaaS"), Contact Center as a Service ("CCaaS"), RingCentral AI solutions, Video and Events.”
- “AI is core to RingCentral's platform strategy and product roadmap to which we continue to allocate a significant portion of our research and development spend.”
- “We believe AI can transform business interactions by automating routine tasks, augmenting human agents, and delivering real-time intelligence during interactions.”
- “This provides the foundation for our agentic voice AI strategy. 4 Table of Contents We are developing agentic voice AI capabilities that can take action on behalf of businesses, orchestrate workflows, and handle customer interactions autonomously or with human supervision.”
Its annual reports, year by year
Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector
- Fiscal 20212median 0
- Fiscal 20222median 0
- Fiscal 202343median 1
- Fiscal 202438median 4
- Fiscal 202579median 10
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-12-31 | 7,378 | 2026-02-27 | 10-K |
| 2024-12-31 | 4,260 | 2025-02-26 | 10-K |
| 2023-12-31 | 4,084 | 2024-02-22 | 10-K |
| 2022-12-31 | 3,902 | 2023-02-23 | 10-K |
| 2021-12-31 | 3,919 | 2022-03-01 | 10-K |
| 2020-12-31 | 3,140 | 2021-02-26 | 10-K |
| 2019-12-31 | 2,363 | 2020-02-26 | 10-K |
| 2018-12-31 | 1,871 | 2019-02-27 | 10-K |
| 2017-12-31 | 1,352 | 2018-02-26 | 10-K |
| 2016-12-31 | 1,037 | 2017-02-28 | 10-K |
| 2015-12-31 | 759 | 2016-02-29 | 10-K |
| 2014-12-31 | 609 | 2015-02-27 | 10-K |
| 2013-12-31 | 445 | 2014-02-26 | 10-K |
Limits of this reading
- The count includes people engaged by third-party outsourcing firms together with full-time employees, which the filing does not separate; recorded as the filing states it (rule 8).
- The count's rise from 4,260 reflects the outsourced personnel being counted, not hiring alone.
Source: the company's annual report on EDGAR, accession 0001384905-26-000021, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
The report on RingCentral, Inc., $29
This page as a document to keep, with what it does not show: the share within reach at every date on three paces and two reliabilities, a typical workforce of this shape at the stated headcount role by role and task by task (the industries' staffing, never the company's roster), where to start, what changes for the people and what they would learn, every sentence in the filing that names AI, the headcount by year, the companies read with the same leading pattern, the method and a citation line. To print or save as a PDF, open again in your browser for a year.
See the report, $29See the sample first: Walmart's report is free
Questions about this company
- How much of RingCentral, Inc.'s working time is within reach of AI?
- An estimated 25% now and 69% by the end of 2028, on METR's long-run pace at four in five, from the workforce RingCentral, Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does RingCentral, Inc. employ?
- 7,378 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states. About 26% in the U.S.
- What kinds of work make up RingCentral, Inc.'s workforce?
- Read from its annual report as a blend of 1 industry staffing pattern, the largest Software Publishers; by those patterns the work is about 75% desk work, 23% people work and 2% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does RingCentral, Inc.'s annual report say about AI?
- 79 sentences in the filing name AI. Its annual reports for fiscal 2021 to 2025 name it in 2, 2, 43, 38 and 79 sentences, year by year. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 19, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.