The Workforce AI Index · Industrials
Otis Worldwide Corporation (OTIS)
Elevator maker and servicer, counted in the field. Read October 1, 2026 from the annual report for the period ending 2025-12-31, filed 2026-02-05. Ranked 6 of the 28 Industrials companies read so far, by the share within reach now: the sector.
The filing counts approximately 45,000 field professionals of 72,000 colleagues, so the contractors pattern takes that share (a) and the rest follows its description (c).
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 18% now, 27% at the end of 2027, 30% at the end of 2028, 31% at the end of 2030. By the patterns, the work is about 31% desk work, 14% people work and 54% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 67% of the working time stays with people (conversation, in-person and hands-on work), 25% becomes checking a model's work and 6% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
72,000 employees as of 2025-12-31 (stated). The filing counts 21% of colleagues in the Americas, with no U.S. count; the United States is 29% of revenue.
The filing: “As of December 31, 2025, our global workforce consists of approximately 72,000 colleagues (including approximately 45,000 field professionals), with 45% in Asia, 34% in Europe, the Middle East and Africa and 21% in the Americas.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Building Equipment Contractors | 63% | By stated counts (a): approximately 45,000 field professionals who install and service elevators and escalators, the work of building equipment contractors. |
| Machinery Manufacturing (3331, 3332, 3334, and 3339 only) | 37% | By description (c): the remaining colleagues in manufacturing, engineering, sales and administration of elevator and escalator equipment, with no stated count. |
What the filing says about the workforce: Approximately 72,000 colleagues including about 45,000 field professionals; 45% in Asia, 34% in EMEA, 21% in the Americas; about 64% of the U.S. workforce under a collective bargaining agreement renewed to July 2027; works councils and unions outside the U.S.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Building Equipment Contractors, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- Johnson Controls International plc (JCI, 87,000 employees)18% now, 31% by 2028
What the filing says about AI
7 sentences in the filing name AI. The filing names AI in 7 sentences, as risk: AI among the new technologies in its products whose benefits may not arrive as expected, and evolving safety, data and intellectual property risks as AI is integrated into products and services.
- “We design, manufacture, install and service products that incorporate advanced technologies; the introduction of new products and technologies, including artificial intelligence, involves risks, and we may not realize the degree or timing of benefits initially anticipated.”
- “Our ability to realize the anticipated benefits of our technological advancements, such as the development and execution of advanced technologies, including artificial intelligence ("AI"), for the benefit of our New Equipment or Service segment or the development of new products depends on a variety of factors, including meeting development, production, certification and regulatory approval sch...”
- “Further, as we integrate emerging and rapidly evolving technologies, including AI, into our products and services, we face evolving risks related to safety, data governance, regulatory compliance and intellectual property and may not be able to anticipate or identify vulnerabilities, design flaws or security threats resulting from the use of such technology and develop adequate protection measu...”
- “As global standards and regulations relating to AI increase and change, they could result in additional costs, regulatory scrutiny, legal liability and reputational harm, including if we fail to comply with such standards and regulations.”
- “Additionally, misuse of sensitive data used in AI models may lead to privacy violations or non-compliance with data protection laws.”
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-12-31 | 72,000 | 2026-02-05 | 10-K |
| 2024-12-31 | 72,000 | 2025-02-04 | 10-K |
| 2023-12-31 | 71,000 | 2024-02-02 | 10-K |
| 2022-12-31 | 69,000 | 2023-02-03 | 10-K |
| 2021-12-31 | 70,000 | 2022-02-04 | 10-K |
| 2020-12-31 | 69,000 | 2021-02-05 | 10-K |
Limits of this reading
- The split of the non-field colleagues rests on description (c); the filing counts field professionals and regions only.
- Most of the workforce is abroad; the patterns apply abroad because the work is the same in kind (rule 7).
Source: the company's annual report on EDGAR, accession 0001781335-26-000011, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
Questions about this company
- How much of Otis Worldwide Corporation's working time is within reach of AI?
- An estimated 18% now and 30% by the end of 2028, on METR's long-run pace at four in five, from the workforce Otis Worldwide Corporation's own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does Otis Worldwide Corporation employ?
- 72,000 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states.
- What kinds of work make up Otis Worldwide Corporation's workforce?
- Read from its annual report as a blend of 2 industry staffing patterns, the largest Building Equipment Contractors; by those patterns the work is about 31% desk work, 14% people work and 54% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does Otis Worldwide Corporation's annual report say about AI?
- 7 sentences in the filing name AI. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 1, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.