The Workforce AI Index · Technology
Kyndryl Holdings, Inc. (KD)
IT services provider, one pattern, mostly abroad. Read October 1, 2026 from the annual report for the period ending 2026-03-31, filed 2026-05-29. Ranked 12 of the 24 Technology companies read so far, by the share within reach now: the sector.
The filing states approximately 72,000 employees in 60 countries in one IT services business, so one pattern carries the workforce (c).
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 24% now, 54% at the end of 2027, 69% at the end of 2028, 75% at the end of 2030. By the patterns, the work is about 75% desk work, 21% people work and 4% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 25% of the working time stays with people (conversation, in-person and hands-on work), 58% becomes checking a model's work and 9% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
72,000 employees as of 2026-03-31 (stated). The filing states 60 countries and gives no count by country; the United States is 25% of revenue.
The filing: “As of March 31, 2026, we had approximately 72,000 employees in 60 countries.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Computer Systems Design and Related Services | 100% | By description (c): advisory, implementation and managed IT services across cloud, applications, data, security and networks, one business, with no count by kind of work. |
What the filing says about the workforce: Approximately 72,000 employees in 60 countries, down from 73,000 and from 90,000 at its 2021 separation; workforce rebalancing charges recorded in its results, as the filing states them; AI-specific training prioritized.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Computer Systems Design and Related Services, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- Accenture (ACN, 779,000 employees)30% now, 66% by 2028
- Cognizant (CTSH, 351,600 employees)29% now, 67% by 2028
- IBM (IBM, 264,300 employees)23% now, 67% by 2028
- General Dynamics Corporation (GD, 117,000 employees)18% now, 46% by 2028
- DXC Technology Company (DXC, 115,000 employees)26% now, 68% by 2028
- EPAM Systems, Inc. (EPAM, 62,850 employees)24% now, 69% by 2028
What the filing says about AI
32 sentences in the filing name AI. The filing names AI in 32 sentences: data and AI services among its areas of expertise, agentic AI-led solutions for customers' modernization, and AI-specific training for its own people.
- “We offer services across a number of areas of expertise, such as cloud services, core enterprise services, applications, data and artificial intelligence ("AI") services, digital workplace services, security and resiliency services and network and edge services as we continue to support our customers through technological change.”
- “This enables us to serve our customers with innovative technology capabilities that best fit their modernization needs, advancing their digital transformations, with automation and agentic AI-led solutions, and open new avenues for growth.”
- “Our Services We provide advisory, implementation and managed services in and across a range of agentic AI, IT modernization, public and private clouds and cybersecurity solutions to help customers modernize at scale, strengthen 4 Table of Contents resilience and unlock greater business value.”
- “Our services include infrastructure optimization and hybrid integration, leveraging AI for analysis, code transformation and operational efficiency, and partnering with hyperscalers to extend core systems into secure and scalable hybrid architecture. ● Applications, Data & AI: We provide application modernization, data management and AI-related services, with an increased focus on AI-driven tra...”
- “This includes agentic AI capabilities supported by AI innovation centers and an agentic AI framework for responsible deployment at scale.”
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2026-03-31 | 72,000 | 2026-05-29 | 10-K |
| 2025-03-31 | 73,000 | 2025-05-30 | 10-K |
| 2024-03-31 | 80,000 | 2024-05-30 | 10-K |
| 2021-12-31 | 90,000 | 2022-03-10 | 10-K |
Limits of this reading
- The filing counts no people by kind of work or by country; the single pattern rests on its description (c).
- Most of the workforce is abroad; the pattern applies abroad because the work is the same in kind (rule 7).
Source: the company's annual report on EDGAR, accession 0001104659-26-067881, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
Questions about this company
- How much of Kyndryl Holdings, Inc.'s working time is within reach of AI?
- An estimated 24% now and 69% by the end of 2028, on METR's long-run pace at four in five, from the workforce Kyndryl Holdings, Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does Kyndryl Holdings, Inc. employ?
- 72,000 as of March 31, 2026, as its annual report for the period ending March 31, 2026 states.
- What kinds of work make up Kyndryl Holdings, Inc.'s workforce?
- Read from its annual report as a blend of 1 industry staffing pattern, the largest Computer Systems Design and Related Services; by those patterns the work is about 75% desk work, 21% people work and 4% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does Kyndryl Holdings, Inc.'s annual report say about AI?
- 32 sentences in the filing name AI. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 1, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.