HealthEquity, Inc. (HQY)

HSA and benefits administrator, one pattern. Read November 9, 2026 from the annual report for the period ending January 31, 2026, filed March 17, 2026. Ranked 6 of the 145 Healthcare companies read so far, by the share within reach now.

The filing states 2,814 team members at January 31, 2026 and describes the administration of health savings and benefit accounts as its business with no count by function, so the whole workforce is read at insurance-related services by description.

The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.

What follows from the reading

Share of working time within reach of AI, on the long-run pace at four in five: 54% now, 62% at the end of 2027, 63% at the end of 2028, 64% at the end of 2030. By the patterns, the work is about 63% desk work, 32% people work and 4% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 36% of the working time stays with people (conversation, in-person and hands-on work), 55% becomes checking a model's work and 8% could be handed over with lighter checks, from the industries' own figures, not the company's roles.

Headcount

2,814 employees as of January 31, 2026 (stated). Not stated; the excerpt gives no count by country.

The filing: “As of January 31, 2026, we had 2,814 team members.”

The workforce as industry patterns

What the filing says about the workforce: 2,814 team members at January 31, 2026, down from 3,105 a year earlier; team member engagement 78% favorable at 86% participation in October 2025; total turnover 25% and voluntary turnover 10% in fiscal 2026; a Temporary On-Project Specialist program for Member Service Specialists.

Companies read with the same leading pattern

Other companies whose largest staffing pattern is also Agencies, Brokerages, and Other Insurance Related Activities, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.

• Marsh & McLennan Companies, Inc. (MRSH, 95,000 employees)52% now, 65% by 2028
• Arthur J. Gallagher & Co. (AJG, 72,000 employees)54% now, 64% by 2028
• Aon plc (AON, 60,000 employees)52% now, 64% by 2028
• Brown & Brown, Inc. (BRO, 22,888 employees)54% now, 63% by 2028
• First American Financial Corporation (FAF, 19,102 employees)55% now, 66% by 2028
• Crawford & Company (CRD-A, 9,943 employees)54% now, 63% by 2028
• Alight, Inc. (ALIT, 9,500 employees)53% now, 66% by 2028
• Stewart Information Services Corporation (STC, 7,800 employees)55% now, 66% by 2028

What the filing says about AI

24 sentences in the filing name AI. The filing says it is modernizing its proprietary technology platforms through the increasing use of artificial intelligence tools, that it increasingly uses AI to improve customer service, lower costs and increase efficiencies, and names robotic process automation and self-service among its innovation efforts.

• “We are currently investing in a modernization of our proprietary technology platforms, including through the increasing use of artificial intelligence ("AI") tools and technologies, to support new opportunities and enhance security, privacy and platform infrastructure, while maintaining existing applications, features, and services.”
• “Among other things, we also increasingly use AI tools and technologies to improve customer service, lower costs, and increase efficiencies.”
• “Our current innovation efforts include, among others, increasing member and Client self-service capabilities, developing application programming interfaces (APIs), driving electronic communication rather than paper, increasing straight-through processing, improving overall process times utilizing traditional robotic process automation, providing our members access to healthcare solutions throug...”
• “We are increasingly using AI tools and technologies to increase efficiencies and reduce costs while developing AI-powered technologies to improve our customer experience.”
• “The expanding use or anticipated use of AI technologies, including generative AI, by us or third parties, may increase or create new operational and competitive risks.”

Its annual reports, year by year

Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector

• Fiscal 20210median 0
• Fiscal 20220median 0
• Fiscal 20236median 1
• Fiscal 202414median 4
• Fiscal 202524median 10

Headcount by filing year

As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.

Limits of this reading

• The U.S. share is not stated.
• No count by function; the member service, technology and corporate staff are one pattern by description (c).

Source: the company's annual report on EDGAR, accession 0001428336-26-000010, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.