Sprinklr, Inc. (CXM)

Customer experience software, most staff in India. Read November 8, 2026 from the annual report for the period ending January 31, 2026, filed March 19, 2026. Ranked 101 of the 238 Technology companies read so far, by the share within reach now.

A software company with 3,258 employees, 1,956 of them in India and 634 in the United States, nine tenths at the platform and a tenth in professional services.

The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.

What follows from the reading

Share of working time within reach of AI, on the long-run pace at four in five: 51% now, 68% at the end of 2027, 73% at the end of 2028, 75% at the end of 2030. By the patterns, the work is about 75% desk work, 23% people work and 3% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 25% of the working time stays with people (conversation, in-person and hands-on work), 63% becomes checking a model's work and 9% could be handed over with lighter checks, from the industries' own figures, not the company's roles.

Headcount

3,258 employees as of January 31, 2026 (stated). Stated: 634 employees based in the United States and 2,624 internationally, including 1,956 in India, of 3,258.

The filing: “As of January 31, 2026, we had 3,258 employees.”

The workforce as industry patterns

What the filing says about the workforce: 3,258 employees, 634 in the United States and 2,624 abroad, 1,956 of them in India; some employees covered by collective bargaining agreements in several jurisdictions; headcount 3,589 a year earlier.

Companies read with the same leading pattern

Other companies whose largest staffing pattern is also Software Publishers, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five. Now is projected from METR's April 2026 measurement and Epoch's November 2026 index.

• Microsoft (MSFT, 223,000 employees)51% now, 73% by 2028
• Oracle (ORCL, 141,000 employees)51% now, 73% by 2028
• Salesforce, Inc. (CRM, 83,334 employees)51% now, 73% by 2028
• Uber Technologies, Inc. (UBER, 34,000 employees)52% now, 71% by 2028
• DoorDash, Inc. (DASH, 31,400 employees)52% now, 71% by 2028
• Adobe Inc. (ADBE, 31,360 employees)51% now, 73% by 2028
• ServiceNow, Inc. (NOW, 29,187 employees)51% now, 73% by 2028
• Synopsys, Inc. (SNPS, 28,000 employees)51% now, 73% by 2028

What the filing says about AI

143 sentences in the filing name AI. One hundred forty-three sentences, the product: an AI-native unified platform for customer experience management that lets customer-facing teams use AI to serve customers at scale.

• “Our artificial intelligence ("AI")‑native platform enables customer-facing teams, from Customer Service to Marketing, to collaborate across internal silos, communicate with customers across digital and traditional channels, and leverage AI to deliver better customer experiences at scale.”
• “Consumer experiences today are shaped by each interaction they have with a brand, which include physical, in-person engagements, as well as digital engagements through online customer support, websites, social media or AI tools.”
• “Sprinklr's purpose is to provide an AI-native unified platform purpose-built to help enterprises unify Customer Experience Management ("CXM") and bridge silos across the customer journey, tap into structured and unstructured signals and utilize AI to create a single view of customer engagement at scale.”
• “Our customers are located in more than 90 countries, and our AI-native Unified-CXM platform recognizes over 150 languages.”
• “Key Advantages of Our Unified-CXM Platform Our expansive access to data, the unified customer context that powers our AI engine and the breadth of offerings across customer lifecycle enable us to transform insights into action.”

Its annual reports, year by year

Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector

• Fiscal 202155median 0
• Fiscal 202253median 0
• Fiscal 202398median 1
• Fiscal 2024124median 4
• Fiscal 2025143median 10

Headcount by filing year

As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.

Limits of this reading

• The professional services share is by description from a revenue line, not a count.

Source: the company's annual report on EDGAR, accession 0001569345-26-000015, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.