Healthcare Services Group, Inc. (HCSG)
Dietary and housekeeping services, 36,000 employees. Read October 2, 2026 from the annual report for the period ending December 31, 2025, filed February 13, 2026. Ranked 36 of the 36 Healthcare companies read so far, by the share within reach now.
Within reach now
12%
End of 2028
16%
Employees, annual report
36,000
Leading staffing pattern
Special Food Services
Share of the working time within reach, long-run pace, four times in five
- Now12%
- End of 202715%
- End of 202816%
- End of 203016%
What changes for its people by the end of 2028, by its industries' figures
- Stays with people 84%
- Becomes checking a model's work 11%
- Handed over with lighter checks 5%
The filing states one total and a management count but nothing by segment, so the food service and housekeeping shares follow segment revenue (c).
The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.
What follows from the reading
Share of working time within reach of AI, on the long-run pace at four in five: 12% now, 15% at the end of 2027, 16% at the end of 2028, 16% at the end of 2030. By the patterns, the work is about 16% desk work, 14% people work and 70% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 84% of the working time stays with people (conversation, in-person and hands-on work), 11% becomes checking a model's work and 5% could be handed over with lighter checks, from the industries' own figures, not the company's roles.
Headcount
36,000 employees as of December 31, 2025 (stated). The filing states no count by country.
The filing: “At December 31, 2025, we employed approximately 36,000 people, of whom approximately 4,000 were corporate and field management personnel.”
The workforce as industry patterns
| Pattern | Share | Reason, from the filing |
|---|---|---|
| Special Food Services | 55% | Dietary Services, 55% of revenue, runs the kitchens of nursing homes and hospitals under contract; the filing states no count by segment, so the share follows revenue (c). |
| Services to Buildings and Dwellings | 45% | Environmental Services, 45% of revenue, is housekeeping and laundry at the same facilities; by revenue (c), with no count stated. |
What the filing says about the workforce: About 36,000 people, about 4,000 of them corporate and field management; some employees under collective bargaining agreements negotiated by customer facilities; a Manager-In-Training Program open to all qualified employees.
Companies read with the same leading pattern
Other companies whose largest staffing pattern is also Special Food Services, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.
- Aramark (ARMK, 278,390 employees)13% now, 17% by 2028
What the filing says about AI
6 sentences in the filing name AI. Six sentences: generative AI and automation implemented in certain business processes with more use cases under evaluation, and the evolving laws and governance risks around them.
- “We have implemented, and continue to evaluate additional use cases for, generative artificial intelligence ("Gen AI") and other automation technologies in certain business processes.”
- “Applicable laws, regulations, and standards governing artificial intelligence and automation are evolving and may be subject to differing interpretations.”
- “Failure to appropriately govern, monitor, and manage the development and use of automation and artificial intelligence technologies could result in operational disruptions, data privacy or security incidents, reputational harm, regulatory scrutiny, litigation, or other legal exposure, any of which could adversely affect our business, financial condition, results of operations, and cash flows.”
- “While we have implemented Gen AI and automation solutions in certain areas of our business, no Gen AI technologies are used for financial reporting purposes or for functions related to our internal controls over financial reporting.”
- “Implementing additional Gen AI solutions could lead to unauthorized access to sensitive information and could adversely impact our business.”
Its annual reports, year by year
Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector
- Fiscal 20210median 0
- Fiscal 20220median 0
- Fiscal 20230median 1
- Fiscal 20246median 4
- Fiscal 20256median 10
Headcount by filing year
As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.
| Period | Employees | Filed | Filing |
|---|---|---|---|
| 2025-12-31 | 36,000 | 2026-02-13 | 10-K |
| 2024-12-31 | 35,300 | 2025-02-14 | 10-K |
| 2023-12-31 | 33,400 | 2024-02-16 | 10-K |
| 2022-12-31 | 35,700 | 2023-02-17 | 10-K |
| 2021-12-31 | 39,200 | 2022-02-18 | 10-K |
| 2020-12-31 | 44,200 | 2021-02-25 | 10-K |
| 2019-12-31 | 51,000 | 2020-02-21 | 10-K |
| 2018-12-31 | 55,000 | 2019-03-18 | 10-K |
| 2017-12-31 | 55,000 | 2018-02-23 | 10-K |
| 2016-12-31 | 48,900 | 2017-02-24 | 10-K |
| 2015-12-31 | 8,600 | 2016-02-19 | 10-K |
| 2014-12-31 | 8,600 | 2015-02-19 | 10-K |
| 2013-12-31 | 7,600 | 2014-02-21 | 10-K |
| 2012-12-31 | 7,000 | 2013-02-21 | 10-K |
| 2011-12-31 | 6,850 | 2012-02-23 | 10-K |
| 2010-12-31 | 5,400 | 2011-02-18 | 10-K |
| 2009-12-31 | 4,900 | 2010-02-16 | 10-K |
| 2008-12-31 | 4,500 | 2009-02-20 | 10-K |
| 2007-12-31 | 4,250 | 2008-02-19 | 10-K |
| 2006-12-31 | 4,200 | 2007-02-23 | 10-K |
| 2005-12-31 | 3,500 | 2006-02-22 | 10-K |
| 2004-12-31 | 3,400 | 2005-03-11 | 10-K |
| 2003-12-31 | 3,253 | 2004-02-27 | 10-K |
| 2002-12-31 | 2,770 | 2003-03-12 | 10-K |
| 2001-12-31 | 2,693 | 2002-03-21 | 10-K |
| 2000-12-31 | 2,453 | 2001-03-21 | 10-K |
| 1999-12-31 | 13,469 | 2000-03-20 | 10-K |
| 1998-12-31 | 12,006 | 1999-03-30 | 10-K |
| 1997-12-31 | 10,451 | 1998-03-19 | 10-K |
| 1996-12-31 | 9,586 | 1997-03-26 | 10-K405 |
| 1995-12-31 | 10,911 | 1996-03-29 | 10-K405 |
Limits of this reading
- The 4,000 corporate and field management personnel are not split between headquarters and the field, so they stay inside the service patterns (rule 6).
- No count by segment: the dietary and environmental shares follow revenue (c).
Source: the company's annual report on EDGAR, accession 0000731012-26-000009, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.
Questions about this company
- How much of Healthcare Services Group, Inc.'s working time is within reach of AI?
- An estimated 12% now and 16% by the end of 2028, on METR's long-run pace at four in five, from the workforce Healthcare Services Group, Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
- How many people does Healthcare Services Group, Inc. employ?
- 36,000 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states.
- What kinds of work make up Healthcare Services Group, Inc.'s workforce?
- Read from its annual report as a blend of 2 industry staffing patterns, the largest Special Food Services; by those patterns the work is about 16% desk work, 14% people work and 70% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
- What does Healthcare Services Group, Inc.'s annual report say about AI?
- 6 sentences in the filing name AI. Its annual reports for fiscal 2021 to 2025 name it in 0, 0, 0, 6 and 6 sentences, year by year. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
- How is this estimated?
- Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 2, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site
A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.