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STRATUSWORKFORCE SCAN

FirstCash Holdings, Inc (FCFS)

Pawn stores in three regions and retail finance. Read October 19, 2026 from the annual report for the period ending December 31, 2025, filed February 9, 2026. Ranked 14 of the 44 Financial Services companies read so far, by the share within reach now.

Within reach now

39%

End of 2028

66%

Employees, annual report

22,000

Leading staffing pattern

Nondepository Credit Intermediation

Share of the working time within reach, long-run pace, four times in five

  • Now39%
  • End of 202758%
  • End of 202866%
  • End of 203068%

What changes for its people by the end of 2028, by its industries' figures

  • Stays with people 32%
  • Becomes checking a model's work 58%
  • Handed over with lighter checks 7%

A pawn and consumer finance company whose filing counts employees by country and its administrative staff in each, so the lending pattern carries 88% and the stated support count the rest.

The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.

What follows from the reading

Share of working time within reach of AI, on the long-run pace at four in five: 39% now, 58% at the end of 2027, 66% at the end of 2028, 68% at the end of 2030. By the patterns, the work is about 68% desk work, 27% people work and 5% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 32% of the working time stays with people (conversation, in-person and hands-on work), 58% becomes checking a model's work and 7% could be handed over with lighter checks, from the industries' own figures, not the company's roles.

Headcount

22,000 employees as of December 31, 2025 (stated). About 8,300 of approximately 22,000 employees are in the U.S.; 11,900 are in Latin America and 1,700 in the U.K.

The filing: “All eligible employees in Mexico participate in a statutory profit sharing program. 12 Table of Contents Workplace Profile As of December 31, 2025, the Company had approximately 22,000 employees across seven countries (the U.S., Mexico, Guatemala, El Salvador, Colombia, Jamaica and the U.K.).”

The workforce as industry patterns

PatternShareReason, from the filing
Nondepository Credit Intermediation88%By (a): of about 22,000 employees, all but the 2,700 in executive, supervisory, administrative and accounting functions (1,200 U.S., 1,100 Latin America, 400 U.K.) work in the pawn stores and the retail point-of-sale payment solutions business, pawn lending and consumer finance in this group; the pattern applies abroad because the work is the same (rule 7).
Management of Companies and Enterprises12%By (a): the filing states about 1,200 U.S., 1,100 Latin American and 400 U.K. employees in executive, supervisory, administrative and accounting functions, 2,700 or about 12%, a stated support count that rule 6 gives to management of companies.

What the filing says about the workforce: About 22,000 employees in seven countries: 8,300 in the U.S., 11,900 in Latin America, 1,700 in the U.K., with 1,200, 1,100 and 400 of them in executive, supervisory, administrative and accounting functions; most front-line store employees take part in a store-level profit sharing program; Mexico employees are covered by labor agreements under federal law, and no other employees are under collective bargaining agreements.

Companies read with the same leading pattern

Other companies whose largest staffing pattern is also Nondepository Credit Intermediation, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.

What the filing says about AI

4 sentences in the filing name AI. The filing's AI sentences are risk factors: its growth depends on keeping pace with technological advances including generative AI and other machine learning technologies, in an industry marked by rapid innovation such as AI and machine learning.

Its annual reports, year by year

Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector

Headcount by filing year

As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.

PeriodEmployeesFiledFiling
2025-12-3122,0002026-02-0910-K
2024-12-3120,0002025-02-0310-K
2023-12-3119,0002024-02-0510-K
2022-12-3118,0002023-02-0610-K
2021-12-3117,0002022-02-2810-K
2020-12-3117,0002021-02-0110-K
2019-12-3113,0002020-02-0310-K
2018-12-3119,0002019-02-0510-K
2017-12-3117,0002018-02-2010-K
2016-12-3116,2002017-03-0110-K
2015-12-318,6002016-02-1710-K
2014-12-317,9002015-02-1210-K
2013-12-317,1002014-02-2810-K
2012-12-316,4002013-02-2210-K
2011-12-315,3002012-02-2910-K
2010-12-314,7002011-02-2510-K
2009-12-314,2002010-03-1510-K
2008-12-313,8002009-03-1610-K
2007-12-313,3002008-03-1410-K
2006-12-312,9002007-03-1610-K
2005-12-312,1582006-03-1610-K
2004-12-311,8222005-03-1610-K
2003-12-311,5312004-03-1210-K
2002-12-311,2572003-03-2710-K
2001-12-311,0262002-03-2810-K
2000-12-311,0902001-03-3010-K
1999-12-311,0652000-03-3110-K
1998-07-317501998-10-2710-K
1997-07-314801997-10-1010-K
1996-07-314191996-10-2910-K

Limits of this reading

Source: the company's annual report on EDGAR, accession 0000840489-26-000032, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.

The report on FirstCash Holdings, Inc, $29

This page as a document to keep, with what it does not show: the share within reach at every date on three paces and two reliabilities, a typical workforce of this shape at the stated headcount role by role and task by task (the industries' staffing, never the company's roster), where to start, what changes for the people and what they would learn, every sentence in the filing that names AI, the headcount by year, the companies read with the same leading pattern, the method and a citation line. To print or save as a PDF, open again in your browser for a year.

See the report, $29See the sample first: Walmart's report is free

Questions about this company

How much of FirstCash Holdings, Inc's working time is within reach of AI?
An estimated 39% now and 66% by the end of 2028, on METR's long-run pace at four in five, from the workforce FirstCash Holdings, Inc's own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
How many people does FirstCash Holdings, Inc employ?
22,000 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states. About 38% in the U.S.
What kinds of work make up FirstCash Holdings, Inc's workforce?
Read from its annual report as a blend of 2 industry staffing patterns, the largest Nondepository Credit Intermediation; by those patterns the work is about 68% desk work, 27% people work and 5% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
What does FirstCash Holdings, Inc's annual report say about AI?
4 sentences in the filing name AI. Its annual reports for fiscal 2021 to 2025 name it in 0, 0, 0, 0 and 4 sentences, year by year. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
How is this estimated?
Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 19, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site

A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.

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