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STRATUSWORKFORCE SCAN

American Water Works Company, Inc. (AWK)

Water and wastewater utility, 7,000 employees. Read October 19, 2026 from the annual report for the period ending December 31, 2025, filed February 18, 2026. Ranked 1 of the 30 Utilities companies read so far, by the share within reach now.

Within reach now

28%

End of 2028

40%

Employees, annual report

7,000

Leading staffing pattern

Water, Sewage and Other Systems

Share of the working time within reach, long-run pace, four times in five

  • Now28%
  • End of 202737%
  • End of 202840%
  • End of 203040%

What changes for its people by the end of 2028, by its industries' figures

  • Stays with people 57%
  • Becomes checking a model's work 34%
  • Handed over with lighter checks 8%

A water utility whose filing states 7,000 employees in 24 states with 3,000 union-represented, and nothing by kind of work, so the whole workforce is read at water and sewage systems.

The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.

What follows from the reading

Share of working time within reach of AI, on the long-run pace at four in five: 28% now, 37% at the end of 2027, 40% at the end of 2028, 40% at the end of 2030. By the patterns, the work is about 40% desk work, 15% people work and 45% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 57% of the working time stays with people (conversation, in-person and hands-on work), 34% becomes checking a model's work and 8% could be handed over with lighter checks, from the industries' own figures, not the company's roles.

Headcount

7,000 employees as of December 31, 2025 (stated). Stated in words: the filing describes about 7,000 professionals serving 14 million people in 24 states.

The filing: “Workforce Data As of December 31, 2025, the Company had approximately 7,000 employees.”

The workforce as industry patterns

PatternShareReason, from the filing
Water, Sewage and Other Systems100%By description (c): the filing describes regulated drinking water and wastewater utilities in 24 states run by its engineers, water quality, operations and regulatory staff, with no count by kind of work, so the whole workforce is read at water, sewage and other systems.

What the filing says about the workforce: Approximately 7,000 employees as of December 31, 2025 (6,700 a year earlier) in 24 states; a national benefits agreement expiring July 31, 2028 covers about 3,000 union-represented employees; about 1,439 positions filled in 2025, 66% externally; about 188,000 hours of safety training; ORIR 0.36.

What the filing says about AI

0 sentences in the filing name AI. No sentence in the filing names AI.

Its annual reports, year by year

Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector

Headcount by filing year

As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.

PeriodEmployeesFiledFiling
2025-12-317,0002026-02-1810-K
2024-12-316,7002025-02-1910-K
2023-12-316,5002024-02-1410-K
2022-12-316,5002023-02-1510-K
2021-12-316,4002022-02-1610-K
2020-12-317,0002021-02-2410-K
2019-12-313712020-02-1810-K
2018-12-312202019-02-1910-K
2017-12-311802018-02-2010-K
2016-12-316,8002017-02-2110-K
2015-12-316,7002016-02-2510-K
2014-12-31not read2015-02-2510-K
2013-12-316,6002014-02-2710-K
2012-12-316,7002013-03-0110-K
2011-12-317,0002012-02-2810-K
2010-12-317,6002011-02-2810-K
2009-12-317,7002010-03-0110-K
2008-12-317,3002009-02-2710-K

Limits of this reading

Source: the company's annual report on EDGAR, accession 0001410636-26-000034, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.

The report on American Water Works Company, Inc., $29

This page as a document to keep, with what it does not show: the share within reach at every date on three paces and two reliabilities, a typical workforce of this shape at the stated headcount role by role and task by task (the industries' staffing, never the company's roster), where to start, what changes for the people and what they would learn, every sentence in the filing that names AI, the headcount by year, the companies read with the same leading pattern, the method and a citation line. To print or save as a PDF, open again in your browser for a year.

See the report, $29See the sample first: Walmart's report is free

Questions about this company

How much of American Water Works Company, Inc.'s working time is within reach of AI?
An estimated 28% now and 40% by the end of 2028, on METR's long-run pace at four in five, from the workforce American Water Works Company, Inc.'s own annual report describes and BLS staffing patterns for its industries, never from a roster. It is an estimate with a stated method. It is not a forecast of jobs lost or of savings, and it says nothing about what the company will do.
How many people does American Water Works Company, Inc. employ?
7,000 as of December 31, 2025, as its annual report for the period ending December 31, 2025 states. About 100% in the U.S.
What kinds of work make up American Water Works Company, Inc.'s workforce?
Read from its annual report as a blend of 1 industry staffing pattern, the largest Water, Sewage and Other Systems; by those patterns the work is about 40% desk work, 15% people work and 45% body work. Each share has a one-sentence reason on this page that can be checked against the filing.
What does American Water Works Company, Inc.'s annual report say about AI?
0 sentences in the filing name AI. Its annual reports for fiscal 2021 to 2025 name it in 1, 0, 0, 0 and 0 sentences, year by year. They are counted and quoted on this page, never judged: a count says how much a filing talks about AI, not what the company does with it.
How is this estimated?
Claude Fable 5.1 read the annual report under the Index's written rubric (version 1) on October 19, 2026: the stated headcount, the share in the U.S. when stated, and the workforce as a blend of industry staffing patterns. The estimates are the site's industry estimates weighted by those shares, from O*NET tasks with estimated lengths and METR's measurements of how long a task AI models can finish. A company can write to info@stratussc.com to have its reading checked against its filing.
Embed these figures on your site

A small card with the share of working time within reach now and at the end of 2027, 2028 and 2030, the date and a link back. Free under CC BY 4.0; the card carries the credit.

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