ADT Inc. (ADT)

Home security monitoring and installation. Read October 19, 2026 from the annual report for the period ending December 31, 2025, filed March 2, 2026. Ranked 134 of the 175 Industrials companies read so far, by the share within reach now.

ADT states approximately 12,200 employees at December 31, 2025, counting 1,600 field solution advisors, 3,100 installation and service technicians, 4,000 customer care professionals and 700 phone sales representatives, all in one security services business, so one pattern takes the whole workforce (a).

The figures on this page come from the company's own annual report and from BLS staffing patterns for its industries, never from a roster. They are estimates with a stated method. Nothing here says what the company will do: within reach is not a forecast of jobs lost or of savings.

What follows from the reading

Share of working time within reach of AI, on the long-run pace at four in five: 17% now, 20% at the end of 2027, 21% at the end of 2028, 22% at the end of 2030. By the patterns, the work is about 22% desk work, 24% people work and 55% body work. These are the site's industry estimates weighted by the shares below: estimates with a stated method and range, not a forecast of what the company will do. By the same patterns, at the end of 2028 about 79% of the working time stays with people (conversation, in-person and hands-on work), 17% becomes checking a model's work and 3% could be handed over with lighter checks, from the industries' own figures, not the company's roles.

Headcount

12,200 employees as of December 31, 2025 (stated). The filing describes a U.S. security business and the data service's geography table shows the United States at 100%; no count by country is stated.

The filing: “HUMAN CAPITAL AND WORKPLACE INITIATIVES Human Capital Management As of December 31, 2025, we employed approximately 12,200 people, including approximately 1,600 direct field solution advisors; 3,100 installation and service technicians; 4,000 customer care professionals; and 700 phone sales representatives.”

The workforce as industry patterns

What the filing says about the workforce: 1,600 direct field solution advisors and 3,100 installation and service technicians (39% together in the field), 4,000 customer care professionals and 700 phone sales representatives; approximately 7% covered by collective bargaining agreements; the count fell from 25,000 in 2021 with the commercial divestiture and the solar exit the filing names.

Companies read with the same leading pattern

Other companies whose largest staffing pattern is also Investigation and Security Services, largest first, each read from its own annual report. Within reach now and at the end of 2028, long-run pace, four in five.

• The Brink's Company (BCO, 65,400 employees)17% now, 21% by 2028
• First Advantage Corporation (FA, 9,500 employees)17% now, 21% by 2028

What the filing says about AI

65 sentences in the filing name AI. The filing names AI 65 times, most in forward-looking statements, and in a risk factor on uncertainty in the development, deployment and use of AI, including generative AI, in its products, services and operations.

• “While we have specifically identified certain information as being forward-looking in the context of its presentation, we caution you that all statements contained in this Annual Report that are not clearly historical in nature, including statements regarding our exit of the residential solar business (the "Solar Business") (the "ADT Solar Exit"); the commercial transaction between ADT and GTCR...”
• “Particular uncertainties that could cause our actual results to be materially different than those expressed in our forward-looking statements include, without limitation: our ability to retain and hire key personnel and to maintain relationships with customers, suppliers and other business partners; risks related to the Commercial Divestiture and ADT Solar Exit, including our business becoming...”
• “Uncertainty in the development, deployment, and use of AI, including generative AI, in our products and services and across our operations could adversely affect our business, financial condition, results of operations, and reputation.”
• “KEY BUSINESS DEVELOPMENTS Origin AI Acquisition On February 20, 2026, ADT acquired Origin Wireless, Inc.”
• “("Origin AI"), a provider of AI-enabled presence detection and ambient sensing technology (the "Origin AI Acquisition").”

Its annual reports, year by year

Sentences naming AI in each annual report, counted by one rule, beside the median report in the Index that year. Each count links its filing. Every company, by year and sector

• Fiscal 20212median 0
• Fiscal 20222median 0
• Fiscal 202314median 1
• Fiscal 202420median 4
• Fiscal 202565median 10

Headcount by filing year

As reported in each year's annual report, with the filing. A year marked not read had no figure the reading could take from the report's text.

Limits of this reading

• The U.S. share rests on the filing's description of a U.S. business, not a stated count.
• The customer care professionals (4,000) are read inside the security services pattern, not as a call center business.

Source: the company's annual report on EDGAR, accession 0001703056-26-000022, the filing. Read by Claude Fable 5.1 under rubric version 1, by the method. A company can write to info@stratussc.com to have its reading checked against its filing.