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The Work Bench · Office Clerks, General

Type and edit documents

The task, from O*NET: Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

Typical length 25 minutes. Time split: documents 100%. About 293,986,492 hours a year of desk work across the US go to this task.

Passes, one attempt by Claude Fable 5.1. The rubric was written 2026-10-01 03:26 UTC, before the attempt (2026-10-01 03:42 UTC); the grade came last (2026-10-01 03:49 UTC).

One attempt at one task on one date, with constructed material: it is not a statement that the job, or this task in a given workplace, can be done by AI. The rubric, the attempt and the grade were made by the same model in one session, in that order; a person's check of a sample of grades will be published beside them.

The brief

Your manager at Cobalt Ridge Property Management left you a rough draft of a letter to tenants about a water shutoff, dictated in a hurry, with her notes. Type it as a clean, correctly formatted business letter: the date, an addressee line 'To the residents of 410 Alder Street', a subject line, the body, and a closing with her name, title and the company. Fix spelling, grammar and punctuation, keep every fact, resolve the two placeholders from her notes, and keep it to one page. Do not add anything that is not in the draft or the notes.

The material

Constructed for this example; the names, figures and documents are invented.

DRAFT, as dictated:
"to all residents of 410 alder st - we are writing to let you know that the city water dept will be doing repair work on the main line on our street, the water will be shut of on [DATE] from aprox 9 am untill 3 pm, maybe longer if they hit problems. durring this time there will be no water in the building, please fill containers before hand for drinking and flushing, we recomend 2 gallons per person. the laundry room will be closed that day. if you have medical equipment that needs water please contact the office at [PHONE] by friday so we can make arrangments. we apologise for the inconveneince, this work is required by the city and is not something we can reschedule. when water comes back run cold taps for 2-3 minutes to clear any air or discoloration, this is normal. thank you for you patience. - dana whitfield, property manager"

NOTES:
- Date of the shutoff: Tuesday, October 14.
- Office phone 555-0142. Use the office line, not my cell.
- Date the letter October 6.
- Sign as Dana Whitfield, Property Manager, Cobalt Ridge Property Management.
- Mention that the water company's own notice will be posted in the lobby.
- Do NOT mention rent credits.

The rubric, written before the attempt

  1. Correct business letter format: the date (October 6), the addressee line, a subject line, the body, and a closing with name, title and company. Evidence: All five parts present and in order.
  2. Every fact preserved: Tuesday, October 14; about 9 am to 3 pm and possibly longer; no water in the building; fill containers beforehand, two gallons per person, for drinking and flushing; laundry room closed; medical equipment needing water, contact the office by Friday at 555-0142; the work is required by the city and cannot be rescheduled; run cold taps two to three minutes afterward; air or discoloration is normal; the water company's notice will be posted in the lobby. Evidence: Each fact present.
  3. Spelling, grammar and punctuation are corrected and no error remains. Evidence: A clean read: none of the draft's errors (shut of, aprox, untill, durring, recomend, arrangments, apologise, inconveneince, you patience) survives, and no new error appears.
  4. Both placeholders are resolved from the notes, and the manager's cell is not used. Evidence: [DATE] becomes Tuesday, October 14; [PHONE] becomes 555-0142.
  5. Nothing is added beyond the draft and notes; in particular no rent credit, compensation, or new promise. Evidence: Every sentence traces to the draft or the notes.
  6. It fits one page and reads in plain words. Evidence: About 170 to 320 words, short sentences.

The attempt, one pass, unedited

Claude Fable 5.1, written 2026-10-01 03:42 UTC from the brief and the material only.

Cobalt Ridge Property Management

October 6

To the residents of 410 Alder Street

Subject: Water shutoff on Tuesday, October 14

Dear Residents,

The city water department will be repairing the main line on our street. The water will be shut off on Tuesday, October 14, from approximately 9 a.m. until 3 p.m., and possibly longer if the crew runs into problems. During this time there will be no water in the building.

Please fill containers beforehand for drinking and flushing. We recommend two gallons per person. The laundry room will be closed that day.

If you have medical equipment that needs water, please contact the office at 555-0142 by Friday so that we can make arrangements.

When the water comes back on, run your cold taps for two to three minutes to clear any air or discoloration. This is normal.

We apologize for the inconvenience. This work is required by the city and is not something we can reschedule. The water company's own notice will be posted in the lobby.

Thank you for your patience.

Sincerely,

Dana Whitfield
Property Manager
Cobalt Ridge Property Management

The grade

Graded 2026-10-01 03:49 UTC against the rubric above, by the same model.

CriterionResultNote
r1passDate, addressee line, subject line, body, closing with name, title and company.
r2passEvery fact from the draft and the notes is present, including the lobby notice from the notes.
r3passNo spelling, grammar or punctuation error remains; the run-on dictation is broken into sentences.
r4passTuesday, October 14 and 555-0142; the cell number is not used.
r5passNothing added beyond a 'Dear Residents' salutation; no rent credit or new promise. The year is left off the date because the notes do not give it.
r6passAbout 190 words; plain sentences.

Overall: passes. A clean letter in one pass. The one judgment call was leaving the year off the date rather than assuming it; a manager would likely add it, and it is not an error against the material.

How the examples are made and graded: the method. Every task of this job, with its length and when it comes within reach: Office Clerks, General.